100 Tech Tips, #61 Using IBM Service Request Web Application.
Subbu Prabhu 060001JD9S Visits (1964)
Need help in opening a service request in our IBM Service Request(SR) tool?
The SR tool is an on-line problem management tool to open, edit, and track open and closed service requests (PMRs) by customer number.
Here are the links that help you to use the tool effectively.
IBM Service Request tool
Here are the educational videos on how to best use the SR tool: