Today's Video: IBM Support Portal Overview    This short, 6 minute video provides an overview of the IBM Support Portal , a unified, centralized view of all technical support tools and information for IBM systems, software, and services worldwide.   The IBM Support Portal is your one stop spot for technical support resources.    Details The first time you access the IBM Support Portal , the "Quick Start" page helps you select one or more products and the page that represents the task you want to complete. You can select others... [More]

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Today's Video: Advanced management of your IBM Support Portal product list    The IBM Support Portal is your one stop spot for technical support resources. It gives you a unified, centralized view of all technical support tools and information for all IBM systems, software, and services worldwide.   This short, 5 minute video demonstrates how to perform more complex management of your product list in the IBM Support Portal.    Details The IBM Support Portal displays content based on the products you select. When you access the... [More]

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Today's Video: Managing your product list in the IBM Support Portal    The IBM Support Portal is your one stop spot for technical support resources. It gives you a unified, centralized view of all technical support tools and information for all IBM systems, software, and services worldwide.   This short, 5 minute video demonstrates how to create a product list in the IBM Support Portal and use it to find technical support resources on the IBM support website.    Details The IBM Support Portal displays content based on the products... [More]

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Today's Video: Getting Started with IBM Support Portal Using Quick Start    The IBM Support Portal is your one stop spot for technical support resources. It gives you a unified, centralized view of all technical support tools and information for all IBM systems, software, and services worldwide.   Learn about how using the new IBM Support Portal Quick Start features can save you time and keep you productive!   This short, 4 minute video demonstrates how to get started with this website.   Note: Late in 2012, IBM made significant... [More]

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   First Edition of the IBM Electronic Support Newsletter is Out!   The December 2012 Edition - the first edition of our new newsletter - was published last week! (Click on the image to the right for a full-size screen capture of this newsletter!)   IBM Electronic Support News connects you to the latest IBM support information and exclusive resources – demos, videos, blogs, betas and much more – all delivered straight to your inbox every month.   Subscribe to IBM Electronic Support News and stay up-to-date with IBM’s portfolio of online tools,... [More]

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  Tip of the Week: IBM Support Portal recently updated based on your feedback   The IBM Support Portal has delivered a new release recently, with ease of use features and exciting social media enhancements requested by our users and stakeholders.   Key highlights of Release 8 include the following: Support shortcuts - A new shortcuts module is now available on the Support home page that provides users with quick access to fixes, service requests, product documentation, and other critical functions. (Click on image to right for full-size screen... [More]

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