Today's Video: Utilizando SR para revisão PMRs a partir da web   Este video describe cómo puede utilizar IBM Service Request (o SR) para ver sus PMR en el Web.   This short, 2 minute video - translated into Spanish - describes how you can use IBM Service Request (or SR) to view your PMRs on the web. Access SR through the IBM Support Portal . Note: On November 13, 2012, IBM made significant updates to the user experience of its online problem submission process. This video reflects these updates. View the English version of this... [More]

Tags:  service_request portal spanish 2.5 totd sr video

Today's Video: IBM Service Request racionalizado problema proceso de sometimiento Este vídeo demuestra cómo usar IBM Service Request (o SR) para abrir un problema en línea con IBM Support. Visite el IBM Support Portal .   This short, 3 minute video - translated into Spanish - demonstrates how to use IBM Service Request (or SR) to open a problem online with IBM Support through the IBM Support Portal . Note: On November 13, 2012, IBM made significant updates to the user experience of its online problem submission process. This video... [More]

Tags:  sr portal spanish totd 2.5 video service_request

  IBM Service Request application recently updated based on your feedback   Key new functions for IBM Service Request (SR) release 2.5 The IBM Service Request (SR) application has adopted the look and feel of the IBM Support Portal with this SR 2.5 release. (Click the image to the right for a full-size screen capture.) Also, the IBM Support Portal's "Service requests and PMRs" tab will now be SR's home page.  These two changes combine to create the appearance of IBM Support Portal and SR being the same application.  This will give... [More]

Tags:  service 2.5 esupport service_request sr request

Today's Video: Utilizando SR em seu aparelho móvel   Este vídeo descreve como você pode rever seu status PMR e da história do seu dispositivo móvel usando o IBM Service Request (ou SR) aplicação móvel. Visite SR em: http://support.ibm.com   This short, 2 minute video - translated into Brazilian Portuguese - describes how you can review your PMR status and history from your mobile device by using the IBM Service Request (or SR) mobile implementation. Access SR through the IBM Support Portal . Note: On November 13, 2012, IBM made... [More]

Tags:  service_request brazilian review totd 2.5 pmr portuguese mobile sr portal video

Today's Video: Utilizando SR para revisão PMRs a partir da web   Este vídeo descreve como você pode usar o IBM Service Request (ou SR) para ver as suas PMRs na web.   This short, 2 minute video - translated into Brazilian Portuguese - describes how you can use IBM Service Request (or SR) to view your PMRs on the web. Access SR through the IBM Support Portal . Note: On November 13, 2012, IBM made significant updates to the user experience of its online problem submission process. This video reflects these updates. View the English... [More]

Tags:  portuguese video totd portal brazilian sr service_request 2.5

Today's Video: IBM Service Request esbatida de submissão de problemas do processo   Esse vídeo demonstra como utilizar o IBM Service Request (ou SR) para abrir uma nova requisição online com a equipe de suporte IBM .   This short, 3 minute video - translated into Brazilian Portuguese - demonstrates how to use IBM Service Request (or SR) to open a problem online with IBM Support through the IBM Support Portal . Note: On November 13, 2012, IBM made significant updates to the user experience of its online problem submission process. This... [More]

Tags:  brazilian portal portuguese service_request sr totd 2.5 video

  Today's Video: Using IBM Service Request on your mobile device     This short, 2 minute video describes how you can review your PMR status and history from your mobile device by using the IBM Service Request (or SR) mobile implementation. Access SR through the IBM Support Portal . Note: On November 13, 2012, IBM made significant updates to the user experience of its online problem submission process. This video reflects these updates.     Details To find IBM Service Request (or SR), go to the IBM Support... [More]

Tags:  sr mobile portal pmr totd video review 2.5 service_request

  Today's Video: Using IBM Service Request to review PMRs from the web     This short, 2 minute video describes how you can use IBM Service Request (or SR) to view your PMRs on the web. Access SR through the IBM Support Portal . Note: On November 13, 2012, IBM made significant updates to the user experience of its online problem submission process. This video reflects these updates.     Details To find IBM Service Request (or SR), go to the IBM Support Portal at http://support.ibm.com . Click the "Service... [More]

Tags:  video 2.5 review portal totd service_request sr pmr

  Today's Video: IBM Service Request streamlined problem submission process     This short, 3 minute video demonstrates how to use IBM Service Request (or SR) to open a problem online with IBM Support through the IBM Support Portal . Note: On November 13, 2012, IBM made significant updates to the user experience of its online problem submission process. This video reflects these updates.     Details To find IBM Service Request (or SR), go to the IBM Support Portal at http://support.ibm.com . Click the... [More]

Tags:  totd service_request video portal 2.5 sr

(For our Japanese-speaking clients, IBM has translated our blog article " Updates to the IBM Service Request application coming Nov 14, 2012 " into Japanese.)   2012年11月14日　サービス・リクエスト（SR）が新しくなります   サービス・リクエスト（SR）２．５の新機能 新しいリリースの画面イメージはIBMサポート・ポータルと同様のものを採用。サポート・ポータルの”サービス・リクエスト（SR） and... [More]

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Updates to the IBM Service Request application coming Nov 14, 2012   [14NOV2012] IMPORTANT NEWS: The IBM Service Request site has been successfully updated. All the features described below are now live.   Key new functions for IBM Service Request (SR) release 2.5 The IBM Service Request (SR) application has adopted the look and feel of the IBM Support Portal with this SR 2.5 release. Also, the IBM Support Portal's "Service requests and PMRs" tab will now be SR's home page.  These two changes combine to create the appearance of IBM... [More]

Tags:  esupport service request sr service_request 2.5