Video: What's new in IBM Electronic Support from Innovate 2012
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Video: What's new in IBM Electronic Support from the Innovate 2012 Conference
The IBM Rational Software team managed to catch up with Patrick O'Connor (@rationalwebguy, Communications Strategist for IBM Electronic Support Adoption) at Innovate 2012.
They filmed a short video interview plus parts of his earlier Innovate 2012 presentation about the latest innovations helping IBM clients get product support.
In this video, Patrick covered:
Note: IBM Innovate 2012 attendees may view Patrick's session presentation: "DR-2198 Tips and Tricks for Getting the Most Out of IBM Support", by signing into the IBM Innovate 2012 Attendee Site, then searching for "DR-2198".
For more information about all of IBM's Electronic Support sites and tools, please visit: http
Keep up-to-date with IBM Electronic Support through these social media channels:
IBM Electronic Support Info Site | Twitter | Facebook | IBM Electronic Support Community Blog | YouTube | LinkedIn
If you can't access YouTube, our videos are also available in the IBM Electronic Support Information site. See the video section at the bottom of the Overview page. You may navigate to additional videos by clicking the grey arrows on the left and right of this section.