Poll: How Do You Want To Access Electronic Support Videos?
KelleyAnders 11000074JH Visits (3991)
Here is how it would work:
You get to IEA via the IBM Support Portal by choosing the IBM Education Assistant link in the Support resources portlet, in this example, from the Support Portal's Overview page.
You are then taken to the IEA home page, where you will see the content listed by brand.
Clicking on any one of these, for example, Information Management, will bring up an IEA window with Brand-specific content, followed by IBM Electronic Support tools and resources content.
Please note that the content in this section is identical across brands, so you can get to it from any brand path.
So what do you think? Please feel free to provide comments on this. We really want to know what you think. And as always, stay tuned and stay connected to IBM Electronic Support by following this blog, following ibm_eSupport on Twitter and subscribing to the IBME