Jumpstart Your IBM Support Portal Experience with Quickstart
KelleyAnders 11000074JH Visits (3493)
Electronic Support Community vision I communicated in the July 1st blog article, August's featured tool is the IBM Support Portal.
We've put a lot of focus on enabling our clients to access electronic support from one place. That place is the IBM Support Portal. Previously you would have had to create and maintain multiple bookmarks based on you managing your own product list. Now you only need one: http
I highly recommend the quickstart option. All your choices are stored with your profile so that when you come back, everything you need is there. You can select multiple products - mix and match among hardware and software to truly customize it to your environment.. Then you select the task you want to accomplish. Finally, you submit the selection and you get your profile
In this example, I chose a mix of System P, 9117 MMA server, WebSphere Application Server, WebSphere Portal, and AIX operating system for my product list. I chose the 'Overview' task, I clicked 'View your page', and this is an excerpt of what I ended up with...
From there, I can move on to any number of tasks from the 'Choose your task' menu.
We've really tried to make it easy. So c'mon, jumpstart your IBM Support Portal experience with the quickstart option.