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IBM Electronic Support is at Connect 2013

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IBM Electronic Support is at Connect 2013! Official conference site: http://ibm.com/software/collaboration/events/connect/ Who's attending from the IBM Electronic Support Extended Team? What are we doing at Connect 2013? The IBM Connect 2013 Conference provides an excellent opportunity to hear about, see, and even try the newest products and advancements from IBM. Have you also considered leveraging opportunities at Connect 2013 to discover how you can get... [More]

Tags: conference connect2013 ics lotusphere

Today's Video: Getting Started with IBM Support Portal Using Quick Start

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Today's Video: Getting Started with IBM Support Portal Using Quick Start The IBM Support Portal is your one stop spot for technical support resources. It gives you a unified, centralized view of all technical support tools and information for all IBM systems, software, and services worldwide. Learn about how using the new IBM Support Portal Quick Start features can save you time and keep you productive! This short, 4 minute video demonstrates how to get started with this website. Note: Late in 2012, IBM made significant... [More]

Tags: portal 80 start video technical esupport quick tech electronic_support totd ibm support

Today's Video: Utilización de SR en su dispositivo móvil

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Today's Video: Utilización de SR en su dispositivo móvil Este video describe cómo se puede revisar su estado de PMR y la historia de su dispositivo móvil mediante la utilización de IBM Service Request (o SR) móvil de implementación. This short, 2 minute video - translated into Spanish - describes how you can review your PMR status and history from your mobile device by using the IBM Service Request (or SR) mobile implementation. Access SR through the IBM Support Portal . Note: On November 13, 2012, IBM made significant updates... [More]

Tags: 2.5 service_request portal review totd spanish video mobile sr pmr

Today's Video: IBM Service Request racionalizado problema proceso de sometimiento

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Today's Video: IBM Service Request racionalizado problema proceso de sometimiento Este vídeo demuestra cómo usar IBM Service Request (o SR) para abrir un problema en línea con IBM Support. Visite el IBM Support Portal . This short, 3 minute video - translated into Spanish - demonstrates how to use IBM Service Request (or SR) to open a problem online with IBM Support through the IBM Support Portal . Note: On November 13, 2012, IBM made significant updates to the user experience of its online problem submission process. This video... [More]

Tags: sr portal totd spanish 2.5 video service_request

Today's Video: Utilización de SR para revisar los PMR desde la web

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Today's Video: Utilizando SR para revisão PMRs a partir da web Este video describe cómo puede utilizar IBM Service Request (o SR) para ver sus PMR en el Web. This short, 2 minute video - translated into Spanish - describes how you can use IBM Service Request (or SR) to view your PMRs on the web. Access SR through the IBM Support Portal . Note: On November 13, 2012, IBM made significant updates to the user experience of its online problem submission process. This video reflects these updates. View the English version of this... [More]

Tags: service_request portal spanish 2.5 totd sr video

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