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Video: IBM Service Request streamlined problem submission process

Pat_OC 1200007P65 | | Visits (13003)

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  Video: IBM Service Request streamlined problem submission process     These videos demonstrate how to use IBM Service Request (or SR) to open a problem online with IBM Support. You may access SR through the IBM Support Portal .    The IBM Support Portal is your one stop source for technical support resources. It gives you a unified, centralized view of all technical support tools and information for all IBM systems, software, and services worldwide.  If you are not a registered SR user, first complete the... [More]

Tags:  problem support sr process submission ticket esupport portal electronic online ibm video electronic_support request pmr service

Video: How to Subscribe to My Notifications

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Video: How to Subscribe to My Notifications     This short,  2_minute video demonstrates how to subscribe to receive proactive notifications about new and updated technical support content available for your IBM products. You may access My Notifications through the IBM Support Portal 's Notifications module.   The IBM Support Portal is your one stop source for technical support resources. It gives you a unified, centralized view of all technical support tools and information for all IBM systems, software, and services... [More]

Tags:  video portal alerts rss support electronic_support ibm esupport email electronic myn web my notifications

Lotusphere 2012 and Connect 2012 Happening Right Now!

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Lotusphere 2012 and IBM Connect 2012 Happening Right Now!                    Lotusphere 2012 Conference Website | IBM Connect 2012 Conference Website     What's going on this week? In Orlando, Florida, Lotusphere is going on all week, while IBM Connect is just Monday & Tuesday.   The full details of all the exciting events, sessions and speakers can be found at each conferences' website: Lotusphere 2012 Conference Website IBM Connect 2012 Conference Website    How can you keep up with what is going on this week?  Whether you're attending... [More]

Tags:  support esupport conference ls12 connect electronic lotusphere electronic_support socialbiz

Video: Finding downloads for System x and BladeCenter products

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  Video: Finding downloads for System x and BladeCenter products     This short, 5 minute video demonstrates how to quickly find software downloads, including product fixes, device drivers, firmware, and other downloadable code for IBM BladeCenter and System x products. Visit the IBM Support Portal at: http://ibm.co/IBMPortalYouTube . The IBM Support Portal is your one stop source for technical support resources. It gives you a unified, centralized view of all technical support tools and information for all IBM systems, software, and... [More]

Tags:  fix fixes firmware support esupport web electronic_support downloads alerts driver bladecenter video x electronic system ibm portal systemx
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