Can you meet the IBM Support Portal Challenge?
Starting this week on our Twitter feed, IBM_eSupport , the IBM Support Portal Challenge gets underway, takes off, ramps up, and otherwise begins. And just what is this challenge? Well, it's a little bit of end of the year fun and a chance to explore the IBM Support Portal . We'll be tweeting tips on using the portal, different things to try, questions we hope you'll answer, and answers to questions you have. We'll use #PortalChallenge to identify these tweets. If you accept the challenge, we guarantee that by the end of the year, you'll... [More]
Tags: support_portal esupport electronic_support support |
IBM Support Portal FAQ - Part 1
Here are some answers to commonly asked questions about the IBM Support Portal. Look for part 2 with more Q& A just before the New Year. Q1. What is the IBM Support Portal? A1. The IBM Support Portal provides IBM customers with a unified, centralized view of all technical support tools and information for all IBM systems, software, and services. Customized based on your product inventory, entitlement, and geography, the IBM Support Portal will let you personalize the pages to focus on exactly the information and resources you need for... [More]
Tags: esupport support supportportal electronic_support support_portal |
IBM Support Portal FAQ - Part 2
Here are some more common questions and answers for the IBM Support Portal . Q6. What are the key differences between the current support site and the new IBM Support Portal? A6. The new IBM Support Portal is similar to the current support site with the organization of support information by product and task you would like to perform. The main differences between the current support site and the new IBM Support Portal are the ability to: Access support information in a consistent user interface for up to 10 products or services at once instead... [More]
Tags: electronic_support support support_portal supportportal |
IBM Support Portal replaces the Software Support pages early in January
It's time! Starting in early January, you'll be using the IBM Support Portal for all of your online technical support needs for IBM Software products. We think you'll agree that it's a great way to start the year -- and the decade -- because the portal has been designed based on what you've told us you wanted: - A single place for technical support for all your products - The ability to focus on just the resources for the products you care about - Quick ways to find the most critical information - Connections to the Service Request tool, My... [More]
Tags: support support_portal supportportal electronic_support |
Collaboration and discussion about IBM's Electronic Support resources and tools.
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