I have blogged in the past about fellow New Yorker, James Blake, and now I can boast. Yesterday Blake not only matched but decidely beat the powerful forehand of world ranked number two Rafael Nadal 6-4, 7-6 for an upset at the Masters Cup in China on Monday.
I have also blogged extensively about how autonomic computing delivers a winning performance for each of the Grand Slam tournaments and on Novemeber 28, John Kent, Program Manager for IBM’s Worldwide Sponsorship of Tennis, and I will have a chance to boast how autonomic self-managing technologies are key to SOA and IBM Service Management. We will be in Las Vegas at the Gartner 25th Annual Data Center Conference .
Differentiation that raises the bar for the entire industry is what takes a company from industry player to marketplace leader. One such differentiator for successfully implementing SOA and IBM Service Management projects is self-managing autonomic technology. This cross-brand, cross-platform technology optimizes the balance between labor and technology, thereby reducing costs, boosting productivity, and sustaining growth.
So...join us in Vegas to learn more about how these capabilities can help you to increase agility, service quality, and reduce cost in your company and have some fun as well![Read More
Our team just returned from the SIBOS show in Boston this week. Thanks to all those that visited our Booth #F47, where we demonstrated a payment solutions framework, consisting of IBM and Business Partner components which allows customers to progressively transform their payments infrastructure. This accommodates change nondisruptively for regulatory demands, such as, SEPA or to enhance their business process for competitive advantage. The IBM Booth at Sibos introduced the elements which make up the IBM SOA Financial Services Payments Roadmap. These included our thought leadership, partner content and SOA foundation extended for payments which are part of the IBM SOA Financial Services Payments Framework.[Read More
What a journey we have been on since Alan Ganek took the mantle of leadership of the Autonomic Computing mission in 2001! - in fact I often find myself telling people I left my job a long time ago and am currently on a mission to change the way we work in the IT industry! Of course, there is a lot left to do, but as we celebrate the 5th anniversary, I would like to share a few of the stats that reflect just how much has been accomplished:
500+ autonomic features in 75 IBM products
3 IBM led autonomic based Service Offerings
10's of thousands of Autonomic toolkit downloads
Dozens of customer references in every industry
60+ partners delivering products with Autonomic standards and IBM Self-Managing Autonomic Feature
4th version of architectural blueprint published
20+ specs submitted to standards bodies
Web Services Distributed Management ratified(Includes WSDM Event Format)
1+ million pageviews of the autonomic zone on developerWorks
Open Source Contributions to Eclipse and Apache
36+ autonomic conferences worldwide
3rd IEEE International Conference on AC took place in Ireland, 4th is already scheduled for 2007
autonomiccomputing.org launched by academia
One of our industry solutions is around better oil field visibility and more efficient extraction that according to the
reference article can actually help offset global warming.
Real-time monitoring of oil reservoirs helps companies see how effective flooding is and whether there are still pockets of oil that engineers can go after. The technique is often called 4D, because it not only shows what the reservoir looks like in three dimensions but illustrates how it changes over time. One company noted for its successful use of 4D is Norway's StatoilHydro ASA. At its Norne field under the North Sea it has carried out repeated seismic surveys to discover changes in subsurface structures and to monitor flow rates of water, gas and oil in real time. Such techniques have helped lift the recovery factor at Norne to 52% from 40% and extend the field's life past 2015.
Advanced sensors that indicate pressure, temperature and flow rates in real time are increasingly being installed on equipment. This gives engineers a live view of how an oil well is performing, and more timely information about how productivity can be improved.
International Business Machines Corp. is one company at the forefront of such techniques. It integrates sensors, accesses and analyzes the information they provide and makes recommendations based on the data.The advanced sensors allow engineers to communicate with the reservoir in real time...so they can make the right decisions...One technique that can be applied based on realtime guidance, involves pumping carbon dioxide into reservoirs to flush more oil out of the ground. The technique could become increasingly attractive as the world seeks to reduce greenhouse gases.
Today we are celebrating an important milestone - the one-year anniversary of the MRO Software acquisition. This was a unique acquisition, as it spanned Software Group (SWG), Global Business Services (GBS) and Global Technology Services (GTS).
Through extensive investment, both GBS and GTS have expanded their Maximo practices across the globe to respond to the growing need for Maximo implementation and application management services. Our service delivery capabilities have been the key differentiator for many customer successes.
Development has delivered against the product roadmap including Maximo v6.2, Tivoli Service Request Manager, multiple industry solutions and Maximo technology being leveraged throughout the Tivoli portfolio. Our product roadmap will deliver the convergence of enterprise and IT asset management, and we're eagerly anticipating v7.1 of CCMDB with Maximo in October and v7.1 of the additional asset management products in 1Q08.
All MRO customers have been transitioned to IBM Software Support, where they are receiving a level of support that is exceeding expectations and differentiating IBM in the marketplace.
Maximo World 2007 was a huge success with record-breaking attendance. Our customers and partners have shown us they are reinvigorated about the future of Maximo with IBM.
To top it all off, ARC Advisory Group ranked IBM #1 in market share for Enterprise Asset Management and IDC positioned IBM Maximo in the leadership quadrant for both Power Generation and Work and Asset Management.[Read More
SAFE(IBM's Solution Architecture for Energy) provides a SOA based foundation for those industry specific applications that are the lifeblood of every utility company. When you consider these apps, it becomes obvious why they are so key and thus the importance of the SAFE ecosystem. Examples include: Customer Information System(CIS)which is, according to IDC
, 'Paramount to Improving Revenue Assurance for Utilities'; Geographic Information System (GIS)which provides the critical capability to capture, store, analyze and manage data and utility attributes which are spatially referenced to the earth; and Enterprise Assest Management (EAM) which provides for the optimal management of the physical assets of a utility to maximize value. These are just a few examples.[Read More
Our Software Group architecture represents the careful coordination and combined wisdom of our industry Sector organization, Websphere and Tivoli organizations. We have working on combining fault and performance management for our Next Gen service assurance architecture. We always have to care about fault but the high availability, cross function and cross vendor integration requirements, and emerging technologies involved in creating a NexGen service mean that performance issues are critical to delivering NexGen services. Thanks to our involvement in the Service Model workgroup and the creation of some service models, we’ve been able to inform some of the work that has come out of that group and move us a little more rapidly toward the delivery of software that combines and correlates fault and performance for network management.
Another important thread that goes through this architecture is the convergence of system and network management. In the process of working with Service Providers we were able to see two things, one; carriers want to treat general purpose hosts running general purpose operating systems and specific applications as network devices performing specific tasks that use SNMP for events and counters related to the performance of those tasks, two; that there are some obvious problems with an approach to managing systems that doesn’t treat them as systems and leverage what we know about managing systems.
We also discovered pretty early on that security is a critical part of NexGen service assurance, first; because Denial of Service attacks have critical effects on device and system performance, and second, because these are income generating services and revenues that ride on being able to deliver services to paying customers and deny services to those who don’t pay or aren’t customers.
As we face the question of how to converge our systems and network management styles and capabilities, our customers are facing the same challenges. What is exciting for us is that we, as a solutions group, get to participate in the cross product/cross platform/cross customer convergence efforts and if we get it right enough soon enough, we’ll be able to help our customers with the same problems.[Read More]
Some topics for discussion and to jumpstart your thinking after a long memorial day weekend. (The only thing I am up to exercising is my brain after an overly ambitious tree planting project this weekend...red maples, bradford pears, mountain ash, and a peach tree!)
Can self-awareness be achieved for IT infrastructers? What would enable self-awareness? Neural Networks? Self-adapting Programs? or some other Biological inspired Solution?
As systems become more automated will they become more brittle?
Can we formalize everything into policies?
Some maintain that manual is still better for the most complex tasks? Do you agree?
Thoughts? Topics you have been thinking about?
Today the SecureStore framework from IBM was announced...a new solution to help retailers reduce losses caused each year by physical theft, electronic data breaches and compliance violations.
According to a 2008 National Retail Federation Organized Retail Crime Survey, 85 percent of retailers surveyed indicated they had been victims of organized retail crime in the last 12 months! That translates to $30 billion in losses per year, according to the FBI.
The SecureStore framework is a converged security and compliance framework for protecting against online and physical risks that can help retailers reduce losses from theft, prevent brand and financial damage from data breaches and help reduce the cost and complexity of complying with PCI and other regulations.
We were part of the SecureStore team that insured that the right features from the Tivoli portfolio were leveraged. For example, among the many features, SecureStore pulls together security offerings from ISS, Rational and Tivoli product line to help protect databases and applications from network-based threats. That means less work, less loss, and more value for our customers.
The Solutions Experience Lab features many cross-industry solutions. When you take a tour of IBM's Solutions Experience Lab (SEL), in Austin, Texas, it's like stepping into a technology playhouse for adults. Guests visit a "kitchen," "garage," "hospital" and "living room," where you can interact with the latest IBM technologies. The habitats are staged like a high tech movie set(complete with lights, sound, and action), but the solutions are real.
The SEL is now featuring some of our IUN related work including:
- A WebSphere, Tivoli, DB2, Sametime Connect and System x energy and utilities solution that controls power usage.
- A pervasive security/privacy solution based on Smart Surveillance System, IBM Research analytics, Tivoli, DB2 and WebSphere.
Let me give you an example: In the smart surveillance demo, Tivoli monitoring software hosts a digital ticker that streams electric grid status in real time. Lab technology monitors, not just the computers, but also the Smart Surveillance Solution running on IBM System x servers.Smart Surveillance applications, such as virtual trip wires, shift surveillance vigilance from humans to security solutions that can stay alert 24/7.
It seems like you could always count on government, taxes, and banks being closed on national holidays. Well, not anymore...at least for banks anyways...
Although financial institutions have been processing electronic payments for decades, the commercial use of the Internet, since the 1990s, has created a huge volume of electronic payments. Today’s banking customer have also changed dramatically with the commerce prevalent on the Internet.
The conglomeration of payment systems (credit cards, debit cards, stored-value-cards; wire-transfer) and the variety of conduits of transactions (in-store, on-line, ATM, cell-phones, PDAs etc) has created a multitude of new Banking Services, imposing new demands on e-Payment providers.
24x7x365 is the new standard. Bank Holidays? Bank Weekends? Psshh...forget it! Customer purchasing and banking behaviors have necessitated online banking services on a 24x7x365 basis. The concept of a “bank holiday” just doesn’t apply anymore, at least from a customer perspective. Customer satisfaction is now more heavily influenced by the ease-of-use of the online GUI than the personality of a teller. There is a distinct shift in user demographics, attitudes and behaviors. Customers are demanding more transparency into their transactions and expect more responsiveness from their banking queries such as “where is my transaction held up right now?”
Traditionally, financial institutions either developed their own custom applications or bought ready-made, monolithic software packages from vendors, but then spent months and often years customizing them. Each of these packages sometimes provided common functionality but these could not be shared across packages.
Enter SOA! Service Oriented Architecture (SOA) is an architectural pattern for the business and IT organizations to deftly adapt to change, collaborate together and develop new solutions rapidly. IBM offers an enterprise payments platform(EPP) that provides financial institutions with a framework to apply SOA to payments processing. By using open architectures and documented models, EPP supports a common definition of data and services thus allowing for phased and component based development and encouraging re-use and consistency across the enterprise.
EPP provides a mechanism for financial institutions to renovate payment rules and process flows in a progressive manner to SOA. The beauty and promise of SOA is that it virtualizes hardware/software artifacts by trivializing the boundaries created by the different environments that host Service components. Tivoli Software provides management solutions for the EPP to be viable in actual production environments. For example: Security management gains paramount importance as newer distributed technologies such as SOA get deployed over insecure public networks. Tivoli Identity Manager, Tivoli Access Manager, Tivoli Federated Identity Manager, Tivoli Security Operational Manager and Tivoli Compliance Insight Manager are a set of products that support the needs of EPP’s SOA payment infrastructure.
One of the key characteristics of SOA based solutions is that it is an application abstraction that hides the complexities of different methods and technologies from the business users. However, those complexities do not disappear. Beneath EPP is the underpinning of a large ecosystem of middleware, physical and application resources that need to be properly installed, configured and managed. Tivoli Software offers a suite of products for monitoring SOA and ESB solutions at the various layers of abstraction found in SOA. The IBM Tivoli Composite Application Manager suite has flavors that cater to the Service level(ITCAM for SOA), the J2EE level(ITCAM for J2EE or ITCAM for WebSphere). The transaction level monitoring is handled by ITCAM for Response Time Tracking while the IBM Tivoli Monitoring product manages the low-level infrastructure resources.
So enjoy the 4th! Your bank will be hard at work for you, managed and secured by Tivoli.[Read More
In our continuing quest to drive industry standardization that will enable the creation of self-managing systems and reduce cost, we have just announced a standardized way for computing resources to talk to each other, that will reduce the operating cost of data centers. The initiative calls for the creation of an XML-based standard, called Service Modeling Language (SML.)The companies involved--BEA Systems, BMC Software, Cisco Systems, Dell, EMC, Hewlett-Packard, IBM, Intel, Microsoft and Sun Microsystems--published a draft SML specification on Monday and pledged to support it in the future.
For more information see Microsoft, IBM Inject Life Into IT Management by Clint Boulton for quotes from Microsoft and IBM.
I recently had the opportunity to attend an Autonomic Computing(AC) summit with customers and business partners at the IBM Amagi Homestead
in Naka-Izu-cho, Japan. I was looking forward to the weekend retreat, not just because of the great sashimi (and the chance to wear a yukata
;), but because a number of business partners would be presenting how IBM AC technologies are helping to differentiate their products. Bright and early Saturday morning before the meeting began , we had the customary group photo
in front of one of the putting greens with Fuji, which was unfortunately obscured in the process of scanning this picture, as a backdrop. (I am seated in the center, front row)
We arrived at Amagi early Friday afternoon after taking a train down the coast from Tokyo followed by a bus ride up the mountain where the business retreat would take place. As our bus emerged from mandarin groves along the narrow coastal plains and began the steep climb to the Amagi homestead 2500 feet in elevation we all strained to see the first glimpse of Mount Fuji through the mist and forest...
Suddenly to searching eyes
Startling like the first chord struck from celestial amps
Proudly peaked with white
Humbly hushing all
Inspired by Fuji and inspired to be on a mission in Amagi, a mission with a grand challenge! The challenge? To truly work together as an industry, setting a new precedent of cooperation, in the battle to reduce IT complexity. Its all about finding new common ground as the way to move forward...and Amagi was all about demonstrating how we are finally beginning to take that journey together.
The Manifesto of Autonomic Computing
maintains that the information technology boom can only expand for so long before it collapses under the weight of its own complexity. A complexity fueled by the ever increasing availability of disparate technologies coupled with global expansion, mergers and acquisitions. We need a different model if we are to move to the next generation of business enabled by information technology. The human body's autonomic nervous system presents a very interesting model. The autonomic nervous system is a part of the peripheral nervous system that functions to regulate the basic visceral processes needed for the maintenance of normal bodily functions. It operates independently of voluntary control, freeing humans from complex management tasks that could distract from higher physical or intellectual tasks. Let's face it - if we approached the management of our body the way we approach the management of IT, everyone on our bus would have missed that first poetry inspiring view of Fuji! We would have been so distracted with consulting manuals and contacting experts (to reconfigure breathing, heart rate, skin temperature and pupil dilation to insure optimum performance in an environment that was undergoing a rapid altitude change) that we would have missed the more important view.
So what is Autonomic Computing? It's an enabler for focusing on the higher level business view without the distraction of managing the technology. AC is also all about a challenge to the IT industry to work together to reduce complexity and create self managing systems. The ability to cross technology barriers imposed by complexity is critical if we are to advance to the next generation of business.(ie: on demand)
The Amagi retreat was a deep dive into Japanese culture for me. The meetings and activities had a sincere openness and inclusiveness to them which I greatly appreciated. It was also an honest immersion into how Japanese companies are making significant progress with the challenge of AC. There is a lot of momentum in Japan led by IBM-J and a number of innovative business partners.
In Amagi, companies such as Toshiba, a true autonomic leader, described how the incorporation of AC technologies from the AC Toolkit
such as the Autonomic Management Engine(AME) and the Log Trace Analyzer(L/TA) as well as the Common Base Event (CBE) XML schema have helped to deliver real value. The autonomic architecture, standards, and technologies have provided a common ground for business partners to start to work together on this shared journey towards self-configuring, self-healing, self-optimizing, and self-protecting systems.
I have been working with a number of business partners who will be joining me at PartnerWorld
in Las Vegas in the beginning of March to demonstrate how they are moving forward with Autonomic Computing technologies. I am really excited about this years event and can already feel the AC spirit. But more on that later... (My autonomic system is telling me to take a break and watch some autonomic nervous system in action - AC-C basketball.)
The rapidly accelerating pervasive instrumentation and interconnection of the world’s infrastructure and the emergence of entirely new ways for businesses to organize, operate and differentiate, is transforming the competitive landscape. This is why I am on a plane to meet with the top technical team of a utility company to discuss how we can work with them to accelerate their business forward.
Sam Palmisano in his speech to the council on foreign relations last week, talked about A smarter planet, the next leadership agenda. Reference the New York Times article , by STEVE LOHRPublished: November 6, 2008. Sam Palmisano's call to action was a compelling one citing reasons like how much energy is needlessly wasted. For example: Did you know significant electrical energy is lost because of inefficient power generation and grid management? The inefficiencies in our current grids are systemic. With little or no intelligence to balance loads and monitor power flows, every year, grids around the world lose enough electricity to power India, Germany and Canada!
Hundreds of billions of dollars are wasted generating energy that never reaches a single light bulb.
400B kWh are wasted by consumers each year due to insufficient consumption information.
Sam also cited examples including: How gridlocked our cities are, How inefficient our supply chains are, How antiquated our healthcare system is:, How our planet's water supply is drying up…And, of course, the crisis in our financial markets…need I continue? Technology(in part) got us here and technology can get us out! Smarter industry based solutions are possible today.
You may have noticed that The Tivoli portfolio has been expanding to provide what is needed to manage the world’s infrastructure(beyond IT) Leveraging the breadth and depth of IBM’s products and services, Tivoli is uniquely positioned now to manage the world’s infrastructure, to deliver a smarter planet, to deliver IBM Service Management for Industries around the world….
Managing the World's Infrastructure
Let me elaborate on what I have stated - we leverage the full suite of Tivoli products as the building blocks of our solution work. The main focus of our work is on making service management more relevant for each industry, with easy to begin,entry points based on unique needs of that industry.
Today, SOA is at the heart of business transformation( in that SOA, for eg. provides greater flexibility to compose new business services ) and so Tivoli Industry Solutions largely uses SOA as a foundational architecture.
We also base our solution architecture on IBM’s Industry Frameworks which are software-based platforms based on business specific usage patterns including industry-specific extensions, business and technology standards and an ecosystem of independent partner assets, guided by industry and subject matter expertise, and a global delivery model that leverages Service, Software, Hardware from IBM and business partners.Putting Service Management in an industry context has been a significant amount of work but absolutely critical for the solution required for today’s challenges.
We do it by enabling better VCA (Vision, Control , and Automation) Isn’t there a saying that goes something like, if you can’t see it or you can't measure it, then you can’t manage it(or something like that anyways)… let me give a specific example: Recall how much energy is lost because of inefficient power generation and grid management. The impact of making the grid just 5% more efficient would be equal to removing the carbon footprint of 53 million automobiles! Better visibility and real time control of the grid is clearly needed and a great place to start. We are working with utilities on a solution to drive Visibility that will extend from IT Networks across the electric grid that will ultimately transform the transmission and distribution system into an intelligent (or smart) grid. We are working to improve control to pinpoint problems with event correlation across the grid and IT infrastructure and drive more automated problem resolution and, for example, provisioning of advanced meters that will provide better visibility to utility customers. There is huge potential here as well. One study shows that as much as 170 billion kw are wasted due to lack of visibility to residential customers.
Tivoli Industry solutions is rapidly evolving. Our first phase was focused on increasing our utility industry understanding and credibility, build out the Tivoli assets for the initial plays and complete initial validation. We are now advancing to real implementations and this is where it will get very exciting. Exciting not only for the impact that our work will have but also exciting in the part we are playing in the next leadership agenda - a smarter planet.
Banks have been in the headlines recently. Most of the news is not what banking institutions and investors want to see. For sure this is a global event that is being felt around the world. Europe has not been exempt with highly esteemed institutions such as UBS recently stating they will take yet another multi billion write-off. More than ever, cost reduction strategies and the implementation of better management is required.
So what is the good news? Payment Systems initiatives such as The Single Euro Payments Area (SEPA) initiative for the European financial infrastructure are an area of great promise for cost reduction and efficiency. According to Wikipedia, A payment system are the procedures and associated computer networks used to settle financial transactions in bond markets, currency markets, and futures, derivatives and options markets, and to transfer funds between financial institutions.
The SEPA project aims to improve the efficiency of cross border payments and turn the fragmented national markets for euro payments into a single domestic one: SEPA will enable customers to make cashless euro payments to anyone located anywhere in the area using only a single bank account and a single set of payment instruments. The project includes the development of common financial instruments, standards, procedures, and infrastructure to enable economies of scale. This should in turn reduce the overall cost to the European economy of moving capital around the region (estimated today as 2%-3% of total GDP).
However, there is a cost of implementation and the expense of payments systems is compounded by global influences that are forcing significant regulatory changes as well as customer demands for easy, quick, and transparent transactions. Implementing an efficient payments system that can manage the integration of various payment services through a common platform, can streamline operations, helping financial institutions to focus on innovation and growth.
Solutions based on service-oriented architecture(SOA), such as the IBM Payments Framework, answer the call for global initiatives such as SEPA. Financial companies, however, also need a way to manage the rich functionality offered by SOA based frameworks. Our Tivoli, industry focused solutions, provides such management in four critical areas: Security Management, Performance and availability monitoring, Service Management, and Risk and Compliance Management. Using Tiovli products as building blocks, we have architected what I like to call the Management Services Bus that can be applied to any payments framework.
Persistent power grid failures, an aging workforce, the instability of oil prices, and the severity of changes in weather conditions have significantly raised the urgency of the issues of energy generation and management — for governments, corporations and the public overall.
In IBM’s view, the work extends beyond any single company, industry or even country. It will require innovation and collaboration on many fronts. The goal: sustainable energy use that can build economies while protecting the planet. The challenge: rethink and redesign the systems that bring power to the people.
This week in the valley of the Sun and Sparks (newly crowned) a number of energy providers, energy analysts and energy consultants met with us to discuss challenges, requirements, and the evolution of the industry.
Converging market forces have increased the need for greater network reliability, efficiency, flexibility and observability; and, they have increased the need for better enterprise integration and information transparency. To address these needs, energy and utility companies have begun to examine strategies that move from mostly centralized infrastructures to those that will accomodate distributed and renewable energy sources such as biomass, wind, solar, and water.
Distributed energy will need to be managed more like a computer network infrastructure,a smart grid that can take advantage of an end-to-end topology where monitoring and management will take place close to points of use and providing a platform for closed loop automation.
The IBM Intelligent Utility Network (IUN) is IBM’s instantiation of what utilities refer to as the Smart Grid, providing solutions to enable new business models and approaches to business operations. IUN provides a roadmap and data model for the processes, technology and business partners to deliver informed decision making through an IP-enabled continuous sensing network which connects all parts of the utility (T&D equipment, control systems, applications, employees and more). Key to the IUN roadmap is IBM’s embrace of open source defacto and emerging standards built on a systems oriented architecture that will allow the kind of flexibility future challenges will demand.
IBM has developed a way for utilities to strategically organize, build upon and operate their assets for maximum efficiency and flexibility - a framework design known as SAFE - Solution Architecture For Energy & Utilities(SAFE). SAFE is an extension of IBM’s business integration reference for SOA. It embraces all the functional areas necessary for an energy and utility company to integrate its systems in today's environment.
Safe also provides the perfect platform for us to connect our industry leading management products from Tivoli including Maximo, Netcool, Consul, Security, and the IBM Service Desk. We have just completed our first pass architecture for Tivoli on SAFE and are engaging in some very innovative (and exciting) POCs with customers that should drive new ways to deliver...er.. power to the people...right on!
Let's start with the aerospace industry. Here is a humorous look at the opportunity to automate error sensing and maintenance in aircraft.
Qantas pilots fill out a form, called a "gripesheet," which tells mechanics about problems with the aircraft. Themechanics correct the problems, document their repairs on the form, andthen pilots review the gripe sheets before the next flight. Here are someactual maintenance complaints submitted by Qantas' pilots (marked witha P) and the solutions recorded (marked with an S) by maintenanceengineers.Never let it be said that ground crews lack a sense of humor.
P: Left inside main tire almost needs replacement.S: Almost replaced left inside main tire.
P: Test flight OK, except auto-land very rough.S: Auto-land not installed on this aircraft.
P: Something loose in cockpit.S: Something tightened in cockpit.
P: Dead bugs on windshield.S: Live bugs on back-order.
P: Autopilot in a latitude-hold mode produces a 200 feet per minutedescent.S: Cannot reproduce problem on ground.
P: Evidence of leak on right main landing gear.S: Evidence removed.
P: DME volume unbelievably loud.S: DME volume set to more believable level.
P: IFF inoperative in OFF mode.S: IFF always inoperative in OFF mode.
P: Target radar hums.S: Reprogrammed target radar with lyrics.
P: Suspected crack in windshield.S: Suspect you're right.
P: Number 3 engine missing.S: Engine found on right wing after brief search.
P: Aircraft handles funny. S: Aircraft warned to: straighten up, fly right, and be serious.
Well Mauresmo has done it! She has won the Wimbledon title. Asked what she would savour from the final, Mauresmo replied her serves in the final match. "Two aces on key moments...,today I was able really to come up with probably my best service games in the last set." That strong finish delivered the Wimbledon title was finally hers. When Henin-Hardenne netted on Championship point, Mauresmo fell down in joy.
Tomorrow The man who stands between Federer and a fourth title is Spanish sensation Rafael Nadal. The 2006 final on the grass of Wimbledon could be just the place for Federer to pull Nadal’s lead back a little.“It's different going into a match like this when you know it's on Center Court in Wimbledon. It's different than going into, you know, the French Open final, because there it's on clay, it's his favourite surface. This is my favourite surface." said Federer. One thing is certain, this will be a great final.
Wimbledon is unique. It is both a private members' club and a cutting-edge global event. When you walk thru the gates of Wimbledon you feel like you are stepping back into time. When you look at the technology supporting the event you feel like you are stepping into the future. By working with IBM throughout the year, Wimbledon ensures continual improvements, with products like Tivoli and self-managing technolgies, to the service it offers its stakeholders. It is through this commitment to constant improvement that Wimbledon remains the players' number one choice and delivers a game that is hard to beat!
Talking about innovation
in 2006 really captures IBM's transformation over the last four years. This includes becoming a leader in the open movement, investing heavily in technologies, products and services to enable more open, integrated, and flexible computing. (Autonomic Computing is a fine example :) Innovation is now a top business priorty for customers. IBM is ideally qualified to be the innovation partner.
So with all this talk about innovation is on demand being abandoned? Quite the contrary! It is still a foundational initiative...in fact it has been so successful that everyone is using this term, even my cable TV is 'on demand' now!
On demand resonates. It makes sense. (I personally appreciate the consumer based industry picking up on and providing on demand services...what I want, when I want, how I want... Ahhh....makes me feel very czarish...)
So how does innovation relate to on demand? Helping companies become on demand enterprises is fundamental to innovation (ie: becoming more efficient and effective. ) In fact, on demand enables companies to unlock innovation across multiple dimenstions of their business. Innovation is the 'why' and on demand business in the 'how' - the means by which people will innovate across their companies.
Adopting IBM's more comprehensive view of innovation requires the know how to implement and operate a more innovative business process, how to manage a more innovative business model... The answer is to become an on demand business. ie: integrate technology with new business designs with a more flexible, responsive, and open, standards-based infrastructure. Integrating business processes end-to-end within the company and with the companies partners and supply chain is what becoming on demand is all about and creates the best possible foundation to drive innovation and competitive edge. The kind of innovation that drives success.
Autonomic Computing remains dedicated to this end.[Read More
As thousands descended into the Mandalay events center for the official kickoff of PartnerWorld, the lights dimmed and drum beats began to blast out of the massive sound stage. More drums descended from the ceiling as a group of performers jumped up on stage with drumsticks to the crescendo.
IBM partners surpassed last year's goals with IBM reaching an all time high. Like the ascending drum beat, the partner community continues to rise to the challenge, beating each new goal, demonstrating why the model of innovating, collaborating, and growing with business partners makes so much sense.
This has proved equally true with the autonomic business partner program. Last night, at the PartnerWorld autonomic computing reception, we had the honor of presenting the 2005 autonomic computing partner of the year award to SAS
. Collaborating with SAS on standards based self-configuring and self-optimizing technologies from IBM and Macrovision has been invaluable to the advancement of AC industry initiative. SAS has been one of the strongest advocates of autonomic computing, participating in industry webcasts and IT conferences to tell the story of how autonomic computing is working to lower cost and competitively differentiate SAS while delivering real value to SAS customers.
On hand to congratulate SAS was last year's winner of the autonomic partner of the year: Singlestep. Many other partners attended including: Cisco, Siebel, Micromuse, Presidio, Agilysis, Corente, Network Physics, Solid,and Icaro technologies out of Brazil. Al Zollar, GM of Tivoli, was also on hand to meet with partners at the reception.
Congratulations SAS! Well done![Read More
Why was integrity the number one word of 2005?
Why was autonomic computing the most compelling industry initiative in 2005?
The answer to both questions in part can be found in the definition...
Merriam-Webster's #1 Word of the Year was: integrity
Etymology: Middle English integrite, from Middle French & Latin; Middle French integrité,
from Latin integritat-, integritas, from integr-, integer entire
1 : firm adherence to a code of especially moral or artistic values : INCORRUPTIBILITY
2 : an unimpaired condition : SOUNDNESS
3 : the quality or state of being complete or undivided : COMPLETENESS
synonym see HONESTY
IT's #1 industry initiative was: autonomic computing
Pronunciation: "o-t&-'nä-mik k&m-'pyüt ing
1 : firm adherence to a code of open industry accepted standards : INCORRUPTIBILITY
2 : an unimpaired proactive or corrective action : SOUNDNESS
3 : the quality or state of being a complete closed loop : COMPLETENESS
synonym see COOL[Read More
For many, autonomic computing is likely to conjure up the vision IBM first introduced to the industry almost 4 years ago. That vision has now translated to a comprehensive set of services, software, ingredient branding, and industry participation that clearly has brought autonomic computing to 'center stage.' Industry leaders are now actively participating with IBM to make self-managing IT systems a reality, and customers and Business Partners are seeing self-managing autonomic technology deliver significant, quantifiable value today.
Today the following press release was issued: IBM Launches New Autonomic Offerings for Self-Managing IT Systems
There are four major parts to today's announcement: 1) New service offerings to accelerate business value from autonomic computing, 2) New Autonomic Software that helps drive down cost and improve availability, 3) Unprecedented industry participation in standards for improved customer IT manageability, and 4) A new ingredient branding program that helps clients identify partner products that deliver improved manageability.
The first story to hit the press regarding this announcement came from Paula Musich, from eWeek(thank you Paula!) entitled IBM Hits Autonomic Milestone
Paula did a great job of summarizing how the new accelerator offerings from IGS will help address customer IT issues. Paula also highlighted the significance of high level industry collaboration taking place in autonomic computing as well as the new software and the new ingredient branding program which in Paula's words is IBM's creation of 'its own autonomic form of the Good Housekeeping Seal of Approval.'
It's exciting to step back and consider where we are today with our journey towards self-managing systems. Our collaboration as an industry and with our customers is paying off - delivering real value to businesses that is saving time and expense on IT tasks! Now that is worth writing about! so stay tuned - cause we're going prime time![Read More
I wanted to point out an important announcement this week from Macrovision
regarding the availability of their product which is a result of more than two years of collaboration with the IBM autonomic team and other industry leaders to build foundational technologies and new industry standards for self-configuring systems. As you recall(see earlier blog entry) an important announcement was recently released from Oasis entitled, OASIS Forms Committee to Standardize Software Installation Characteristics for Lifecycle Management
This represents unprecedented industry collaboration in the self-configuring space that, coupled with this significant announcement from Macrovision, represents a set of game-changing events for lifecycle management in distributed, multi-platform environments that (and here is the really good news from Macrovision) can deliver real value to our customers today.
Related articles also published this week include TechWeb entitled Macrovision Automates Complex Software Installations.
and Computerworld Macrovision tool automates software delivery
Other important announcement by Macrovision this week was their acquistion of Zero G.
Zero G has been a key collaborative force in driving and defining Self-Configuring standards and technologies.[Read More
Back from a very blistering 105F Vegas to a very cool gray 58F New York with a sore back from riding the back of an MD80 for way too many hours hunched over an X40...the sounds of Thomas Dolby still resonating in my head - especially his sonification of a very active period of solar activity that happened a couple of years ago. Remember the one that even took out communications?
brought a lot of energy to the Rational User Conference demonstrating the powerful potential of software. I wonder if there is a place for self-sonifying technology in the autonomic portfolio? Imagine, for example, applying sonification to raw application traffic data for monitoring and automating responses to the pitch and frequency changes that represent actionable events. You could build a sonic knowledge base for pattern based learning - like adding ears to your router!
A roomful of relatives can mean something different depending on who you talk to. Personally, there are times that I am grateful for relatives, but right now a room with an oceanview without the relatives in it - that would work well for me.
Customer IT infrastructures without Autonomic Computing? "Its like a roomful of relatives all talking about the same set of problems at the same time, but in different languages with no one listening, and no structure for finding solutions to their common afflictions.", according to a recently published Red Herring article entitled, Anticipating Autonomics
Combining IBM's autonomic self-managing technologies with business partner Singlestep's Unity product was, in the author's words 'like getting all the chattering neurotic relatives to take turns talking to a group therapist in a common language.'
There is a growing momentum within a number of hot startups like Singlestep to deliver value with Autonomic Computing. Venture capital investors see opportunity in these companies with autonomic computing as a theme according to Red Herring. Another excellent example cited of such a company is Network Physics in Mountain View, California that offers a product that incorporates IBM autonomic technology compatible with autonomic computing architecture.
hmmm - maybe a little more unity and some applied network physics would work with my relatives...[Read More
Go to http://www-130.ibm.com/developerworks/autonomic/
and check out the SPOTLIGHT article 'IBM furthers autonomic computing through partnerships' and the EDITOR'S PICK 'Singlestep Unity Policyscape the Autonomic Management Engine' for more info on the company and product that just won best of show at Partnerworld![Read More
I have a new post this morning entitled ' Crossing the Sustainability Chasm'
Please click on this link to view.
After many years on developerWorks I am moving my blog to A Smarter Planet Blog.
Please follow me there which, in addition to my posts, you can view others that are writing about smarter planet initiatives. Very exciting!
Thanks and see you there!!!
Last week, after a less than satisfying shower from a hotel
showerhead fitted with too many flow restrictors, I watched a breaking story
about a water main rupture that sent tens of thousands of gallons across a Bronx neighborhood affecting over 500 homes and
businesses. According to the New York City Department of Environmental
Protection, Cas Holloway, there was still no explanation for the break. This is
an event that happens too often. Recent advances in linear asset sensor
technology can detect pipe deterioration from variances in vibration in the
pressurized pipes. Deployment of these wireless sensors coupled with real time
monitoring can help us predict and prevent such massive failures.
Today we have a huge opportunity to apply IT and
communication technology to provide deeper insight on how we manage and
maintain energy and water. In the US alone there are
over 5 million buildings that have a combined energy cost of over 200 billion
and account for over 40% of the country’s green house gas emissions. It has
been estimated 30-50% of that energy and water is used inefficiently or wasted.
Focusing solely on alternative energy sources like solar,
wind, or geothermal or energy intensive desalination of water as the
answer is not only avoiding the root problem but is finding new ways to feed inefficient
practices. Don’t get me wrong, I’m all for alternative renewable energy or new
breakthroughs in water sourcing, but my point is we should first take a deep
look at how we waste energy and water to insure we are being as efficient as
possible. Today, there is a huge
opportunity to eliminate wasteful practices while making our utilities more
IBM is a good example of many companies today that have been
searching relentlessly for efficiency gains. In just the last 2-3 years, IBM
was able to discover ways to conserve 523,000 megawatt hours of electricity,
enough to power 47,000 average U.S.
homes for a year! And we believe we can eliminate
as much as 1.1 million megawatt hours of
energy consumption by the end of 2012. See press release.
IBM started back in the 90’s with lighting, windows, and
insulation. (for eg: CFLs, efficient
windows, proper sealing and insulation) We
focused on space management, open offices, telecommuting, and teleconferencing
as well as waste management, supply chain management, and e-waste management.
Fast forward back to 2011 and, if you have done the
obvious, where do you go for the next turn of the crank? Enter the world of IBM Smarter Planet. IBM
is deploying its Smarter Building technologies
to drive energy efficiency to the next
level across IBM’s global portfolio of buildings. Though the use of data
monitoring and analytics, we are leveraging “plug-in” analytics to collect
sensor and operating data for analyzing both individual events and system
trends. This information is then used to optimize building energy use. Many
other companies are also working with IBM’s Intelligent Building Management to
see what efficiencies they can gain from the more holistic building
‘whispering’ enabled by insight derived from real time monitoring of building
sensors and advanced analytics.
This represents ‘a new way to think about how we manage
buildings’, according to our own site operations team who has been deploying
IBM Intelligent building management. As with any transformational journey, one
should start by going after the worst practices, the worst performers, and the
low cost opportunities (which smart sensors and software can help you identify
and prioritize. AOL Energy just published my top ten list of ways we waste energy and water in buildings. Let’s explore a couple of these in depth.
1) Simultaneous heating and cooling. For example, stores that prop their doors
open with the AC on max. This is reportedly even happening in energy challenged Tokyo this summer. Opening doors with the AC on can use as much
as 25 percent more electricity. Software can detect, alert, and report on such
conditions. In New York City this problem is so pervasive
that a law was passed to keep doors shut when the AC is on (which most shops still ignore.) Did you know that revolving doors, like those at IBM HQ and MIT, can save 85% more energy than swing doors ? Ever sit in a windowed office with the sun
streaming in? It can get very hot. Most buildings today have to cool down south
side facing space and heat interior and north side space, simultaneously. Overcooled offices even result in people
having to resort to space heaters to stay warm. Investing in passive solar
design, building orientation, landscaping, window coatings and overhangs can
help but the latest technology of thermal mapping provides greater
visualization of where hot and cold spot actually are (and why) in order to
adjust airflow for more even dissipation.
It is even difficult to take advantage of those first cool autumn days
in these beautiful glass buildings with windows that don’t open! We
have created virtual ‘green houses’ that heat up from the sun even when it is
cool outside and thus need AC because there is no mechanism in place to bring
in the outside air. IBM implemented 16 free air cooling projects, which utilize
the temperature of the outside air rather than chiller systems to cool water,
saving more than 16,000 MWh of electricity use. Ok, now that we have shut the doors and
windows (or virtually ‘opened’ windows on a cool day) let’s look at some more hidden and pervasive reasons
for simultaneous heating and cooling that can be detected and prevented by
IBM’s Intelligent Building Management.
These include dampers left open or out of adjustment, sensors out of
adjustment, units inadvertently left in override, independent uncoordinated
thermostats, discharge set points not properly adjusted for seasonal shifts, or
just incorrectly maintained equipment. Real time monitoring for these
conditions and applying rule based management systems have already resulted in significant efficiency gains in one of our biggest energy using plants. And we expect the maintenance bill to
also drop by the same percentage which is an added bonus.
2) Heating, cooling, and lighting unoccupied or
underutilized space. Motion detection,
timers, carbon dioxide monitoring, RFID, and security scanners are technologies
that can be leveraged more intelligently to match lighting and temperature with
the actual presence and concentration of humans. HVAC and lighting systems are
often found running beyond the scheduled operating hours like when someone manually
overrides set points or adjusts the schedule and doesn't restore it back to the
normal operating schedule. Set points are not always adjusted as the mission of
the building changes. Software that can perform near real time analytical forecasting
of use can help manage proactively instead of reactively and drive real
savings. This includes improving your
ratio of people to space.
3) Lighting. Many
spaces have all the lights on during the day even when the sunlight is more
than sufficient for the task. Ambient
lighting by harvesting daylight should be tied to the task of each particular workplace
and dynamically adjusted with control systems. Look for areas where you can
decrease lighting without compromising performance and consider task specific
lighting instead of lighting up an entire room or space. It is interesting to
note that today there is nearly 400 times as much artificial lighting in buildings than there was a century ago—and research is showing that the
standards of even ten (10) years ago put more light than we need in offices.
4) Water. Sprinklers that use ‘dumb’ timers turn on while
it is raining or when the sun is directly overhead and the evaporation rate is
at a high point
of the day. Potable water is used for
flushing toilets and watering landscapes.
Most people think of water and energy as separate but in fact they are
inextricably linked. The California Energy Commission has documented that 19%
of the state’s electric energy load is related to the pumping, treatment and
distribution of drinking water and the collection and treatment of wastewater.
On the other hand hydroelectric power, a major source of California's electricity, provides
substantially less than 19% percent of the state’s electricity. So the state’s 400 hydro electric plants (14,000 MW) are insufficient to
transport water to and from the state’s cities and buildings. Not even a wash! Again we need to take a closer look at how we
are using water. Studies show that we easily
waste as much as 50% of the water in buildings. Water efficiency programs can vastly reduce the use of energy to pump, treat,
and pressurize water and increasing water efficiency can forestall the need for
energy required for intensive new water supply development.
Rain water (naturally distilled,
evaporated, and condensed) is mostly lost on buildings and their impervious parking
lots. This wash-off transports fertilizer, oil, and other contaminants into our
waterways. ( IBM is helping San Jose, California, monitor 30,000 storm drains that empty into
136 miles of creeks and streams.) Solutions
such as pervious parking pavers and rain water collection systems are economical
and a great environmental choice. In the past year IBM has built a rainwater collection system
in North Carolina
which generates non-potable water to be used in the facility. With the
annual rainfall in Raleigh
averaging around 41 inches, a 160,000 square foot roof area can collect
approximately 3.5 million gallons per year which can then be used for
landscaping and toilet flushing. In Burlington
Vermont, IBM was able to cut the
purified water bill in half with a water management initiative that includes a
data-rich system for managing all of the water used in the plant. Recycling gray water for landscaping and
flushing should also be part of the plan.
provided just a few examples of where do start leveraging technology to drive
more efficient delivery and use of our precious resources. The need for
efficiency is clear. By 2025, buildings will be the #1 consumer of energy. Up
to 50% of energy and water in buildings are often wasted. Real estate is the
2nd largest expense on the income statement. The good news is the benefits from
improving building efficiency are real. Energy
usage can be reduced by up to 40% and the associated maintenance cost by 10-30%. Studies have shown that more efficient,
smarter buildings have higher occupancy rates and higher productivity. The majorities of today’s workforce not only
appreciates but are willing to contribute to energy and water efficiency
programs. We can change by managing our buildings in a smarter way. Many of the ideas can be implemented at a
very low cost with an excellent payback and return on investment. The great
news is we are capturing all of these lessons and implementing them in a set of
preconfigured rules in our IBM Intelligent Building Management that is now
externally available. This solution takes a holistic approach always
considering the interactions among all system components.
This is only a start and there is much
to be done. Collaborative innovation can
help us to transform smarter, quicker, and more effectively. Working together
to make this happen is key.
By now you have probably heard that Ounce Labs was acquired by the Rational software division as part of IBM's cyber security solution build-out. This is great technology to insure software development and existing software is not the weakest link in the chain in our smarter planet projects.
For example, let's consider the 1,2,3's of how Ounce can help us in our work to secure the smart grid:
1) One of the key components of the Smart Grid is software
2) 99% of the software that powers energy-related applications and devices has been written with no attention to secure coding principles; hence, it is quite susceptible to attack
3) IBM/Ounce tools quickly scan large amounts of software to identify and help fix the most severe vulnerabilities in software
Yesterday, the National Transportation Safety Board asked all rail operators to inspect and evaluate their control systems and install technology that could prevent the type of problem that caused fatalities in Washington, D.C. The NTSB stated that what the D.C. system essentially lacked was a real time monitoring system capable of correlating events with control of the asset or rail cars.
This is a huge focus for our team and a key enabler for numerous smarter planet initiatives. Maximo for Transportation is a complete solution for managing all transportation asset types, including locomotives and rail vehicles adding capabilities over Maximo Asset Management.
Leveraging Netcool technology for real-time monitoring and the rapidly accelerating pervasive instrumentation and interconnection of the world’s infrastructure, we are delivering entirely new ways for businesses to organize, operate and differentiate.
While the NTSB is still investigating, it seems apparent that the D.C. system simply failed to detect the presence of a stopped train and did not issue a command to slow which is quite basic functionality of many of our solutions. San Francisco, Miami, Philadelphia, are among the many other systems that rely on such automated systems and in need of immediate review.
One year ago, today, we acquired Encentuate, Inc. The team from Singapore and Redwood City, California brought best of class Single Sign-On technology to our security portfolio, which provides the ability to log in to internal applications, databases and other corporate systems with just one identity. This is one of the award winning technologies that serve as a building block for our Tivoli industry solutions. Happy Birtday Encentuate![Read More
What weighs 35,000 lbs, rests 55 ft off the ground, and is can prevent 18 tons of carbon from being released into the air? A very green dragon that can hold it's breath?
Kind of...Ricoh has launched an eco-friendly billboard in Times Square. Instead of being connected to the electric grid, the 47x126 foot board is powered by 16 wind turbines and 64 solar panels. The billboard, will generate its own electricity, a first for Times Square.
When it comes to leadership by example, Ricoh is the real deal. Spend some time on their web site http://www.ricoh.com/environment/ to appreciate the extent of their commitment.
Speaking of PCI, 11 people were charged yesterday with stealing more than 41 million credit and debit card numbers, cracking what appearedto be the largest hacking and identity theft ring ever exposed. Businesses affected included:DSW, OfficeMax, Barnes & Noble, BJs Wholesale Club, the Sports Authority and TJMaxx. Sound familiar?
Theyused a technique called "wardriving", which involves the simple act of cruising through shopping strips with a laptop looking for accessible wireless internet signals. When a vulnerable network is found, a"sniffer program" is deployed and bingo - credit and debit card numbers are captured as they move through the retailer's processing network.
Today ACI announced that the latest version of their software for online payments processing offers standard support for IBM's database, middleware and security capabilities on the IBM System z platform.
It also features enhanced security and a more flexible infrastructure to easily accommodate future updates and compliance regulations such as the latest Payment Card Industry (PCI) Data Security Standard (DSS)- an area our team has been focused on.
The strategic alliance announced by ACI and IBM in December 2007 is focused on technology solutions to help financial institutions. IBM's flagship mainframe capabilities together with ACI's payment engine enable complex and disparate networks for the industry's most powerful virtualization, security and scalability. This is key to the growth and security of Financial institutions.
"In a rare public warning to the power and utility industry, a CIA analyst last week said that cyberattackers have hacked into the computer systems of utility companies outside the United States and made demands, in at least one case causing a power outage that affected multiple cities.
"We do not know who executed these attacks or why, but all involved intrusions through the Internet," Tom Donahue, the CIA's top cybersecurity analyst, said Wednesday at a trade conference in New Orleans... "
Our Tivoli Industry Solutions architecture team for the Intelligent Utility takes this kind of news seriously.
The Tivoli Security framework provide a comprehensive protection against isolating control networks in industrial environments such as power generating stations, water treatment plants and gas industries. Starting with operating systems, Tivoli products such as Tivoli Access Manager for Operating Systems provide a layer of authorization policy enforcement in addition to that provided by the UNIX(R) and Linux(R) operating systems. An administrator defines additional authorization policy by applying fine-grained access controls that restrict or permit access to key system resources. Controls are based on user identity, group membership, the type of operation, the time of day or the day of the week, and the accessing application.
User identity management and provisioning entitlements are managed through a robust role based access control product called Tivoli Identity Manager. Identities are vetted with a stringent process using a Trusted Identity framework to provide identity-proofing before enrolling contract laborers. Web applications managing utility controls can be finely tuned to adhere to strict separation of duties and role and rule-based access control policies. Tivoli's Federated Identity Manager establishes a circle-of-trust to ensure only the most stringently vetted identities from outside the utility company can come in through the IP networks to access secure resources such as switchgear control switching centers and equipment. To complement these enforcement products, Tivoli provides a range of audit and compliance management products such as Tivoli Security Operations Manager and Tivoli Compliance Insight Manager to track operational activity, correlate events generated by the security infrastructure as well as perform compliance monitoring analysis on privileged user activity.
Together, Tivoli's products reduce the risk of unauthorized entry into the utilities control networks.
As an aging asset myself, I am always on the lookout for good anti's... Anti-virus, anti-spam, antioxidants, antidotes, and even anti events.It seems to me that the ANTI
, a contemporary live-art festival held in Kuopio, Finland, would be a very cool rejuvenating experience.
Utility companies face a triple threat of aging assets, workforce, and IT systems which we are reminded of with every outage or degradation of service. The good news is there is antidote for these aging assets which can be found in software - specifically Tivoli Software. With a recent increased focus on industry solutions and service management and acquisitions such as Micromuse and MRO very effective antidotes are indeed emerging.
For example, consider IP addressable assets communicating via wireless protocols to cell relays that in turn communicate via broadband powerline connected to customer information systems, geospatial informations systems and it monitoring systems. Whether you are talking about power, water, or multi-media services, more and more of the underlying infrastructure is becoming IP addressable and that means they can be monitored and managed as a network device. The combination of Maximo and Netcool technologies with Tivoli core capabilities creates a powerful antidote to drive down cost and increase automation in the aging infrastructure.[Read More
IBM Service management(ISM) can ensure the performance, reliability and security for manufacturing based solutions. Let's look at the automotive industry for example. There is a transformational restructuring occurring within all auto companies to stop market share losses that have also resulted in failures of lower tier suppliers, and in turn threaten large suppliers and raise the cost of manufacturing, overall. ISM for Manufacturing Productivity Software Solution(MPSS) can help.
First let's take a look at MPSS. IBM's MPSS is a solution enablement framework, intended to accelerate and facilitate the creation of manufacturing solutions for the automotive industry that integrates the factory floor with suppliers and other systems in the company(such as order management, inventory management and quality systems.) MPSS does this by providing a framework, templates, and tools for integration of existing applications and creation of new applications based on a Services Oriented Architecture (SOA).
What value does ISM add to MPSS? ISM provides the ability to define and automate key processes. The Change and Configuration Database(CCMDB), for example, provides the ability to discover all configuration items and their relationships, a platform for designing and implementing workflows, and best practice processes for change and configuration management. Another example is the The Tivoli Availability Process Manager, that can add best practices workflows for availability management, incident management, and problem management which are key to managing the performance, reliability and security for manufacturing based solutions.
Playing dodge with 50,000 foot cumulonimbus thunderheads is not really my idea of fun but
that pretty much sums up my flight into Houston today. Texas has had so much rain lately!
There have been a lot of stories published on the weather in Texas but
here is a story(probably one of many) that has gone largely untold.
It was 1:00 AM in the morning when a neighborhood in the Dallas-Fort Worth area was hammered
by 60 MPH wind gusts, severe lightening strikes, and over 4 inches of rain during a one hour
period. Just when the weather was easing up a bit, two loud explosions were heard that
shook one house like an earthquake, terrifying the occupants. A quick search within the
house did not reveal any damage.
Later that night the doorbell rang. An electric company technician, standing in the driving
rain, explained that half of the community was without power and that they suspected that
the problem was in the backyard of this particular house.
As it turns out, the explosions were caused by a tree falling into the utility power pole.
Most power company monitoring systems are unable to pinpoint exactly where problems
originate, but can only narrow it down to a probable area. Good old fashion footwork and
visual inspection of poles is how the source of the problem is often determined. The power
was restored by 6AM but not with out a few more explosions and some very dangerous repairs
in the pouring rain by a crew of four men up on the poles.
There is no shortage of appreciation from me for those utility technicians that are dispatched in
the middle of the night during storms to restore power. We are currently working with energy
and utility companies to improve distribution monitoring systems, exploring how realtime
event monitoring and automation can speed discovery and repair. Intelligent Utility Networks (IUN)
enable ‘on-demand’ access to information on customers, assets and the power transmission and ditribution grid which are used to continuously optimize operations and planning. It is built on an SOA framework and leverages the latest Tivoli technology for end to end monitoring and management.
I visited the Open last week and was served more rain than tennis but that meant more time spent studying the on-site IT infastructure which is the biggest grand slam going on - if you are into the geekier side of tennis anyways....
Maximum performance at the US Tennis Open is exactly what IBM is all about. Every tennis web site surfer can rely on every IBM web site server to collect all the data from all of the matches and display it fast. To help everyone get the information they are looking for this year, you can count on the fact that the deployment of new virtualization and autonomic computing solutions delivers results that are more scalable and available than ever.
For this year, IBM worked to consolidate the USTA’s existing infrastructure from 60 servers down to just 9 servers. To meet peak site traffic, geographically dispersed server farms can be virtualized as one. Virtualization enables improved use of IT, information and staff by treating resources as a single pool; this helps provide more efficient access and management of resources by effect and need rather than physical location.
IBM Tivoli Provisioning Manager, used for application and system provisioning, is yet another way autonomic computing lowers cost, and delivers ace after ace.[Read More
In addition to improving the organization, navigation, and IBM.com web standards compliance, you will find the following new content:
- About Autonomic Computing/Integration section describing how AC integrates with ITSM
- About Autonomic Computing/Get Started section
- What we offer section with our Problem Determination content, Software & Hardware offerings, and AC Tools
- Industry standards section featuring WSDM, SDD, and Open Source
- Enhanced AC Business Partner section
- Events section
- Innovation section with information on our involvement with University Programs
Let me know what you think about our
href="http://www-03.ibm.com/autonomic/"> new and improved autonomic web site ![Read More
The fastest tennis service according to
rdid=44299"> Guiness (measured by IBM*) is 246.2
km/h (153 mph) by Andy Roddick(USA) during a Championship match against
Paradorn Srichaphan (Thailand) at the Queen's Club, London, UK, on June
So Andy Murray(UK) was, in his own words," obviously pretty chuffed " yesterday having just beat Roddick on day 6 of Wimbledon. The lesson here is that server speed isn't everything, it is also about performance optimization. (hey - just like the value autonomic computing provides!)
IBM is also 'obviously pretty chuffed' too about having worked for the past 17 consecutive years to create an annual state-of-the-art Web site that gives tennis fans around the globe a “virtual seat” at the tournament. IBM provides a flexible, cross-platform infrastructure, powered by self-managing autonomic technology, that scales up to handle hundreds of times the normal All England Lawn Tennis Club (AELTC) traffic, and then scales down when the tournament is over.
The wimbledon website provides realtime scores in traditional HTML format without refreshing the whole page and an On Demand Scoreboard, a downloadable, application that “pushes” scoring information to users. This application provides statistics on the live matches, and a view of current scores on all courts. New for 2006, an updated PointTracker feature which offers animated 3D graphics of each shot hit during a point for selected singles matches.
IBM provides a Cisco wireless LAN Solution using Cisco Aironet 1200 Access Points using 802.11g technology to handle the expected increase in traffic not only from members and players but the media for example, wireless hotspots in the photographers' pit enable relay of photos using file transfer protocol (FTP) in seconds. The 'Pocket Wimbledon' solution provides access to a wide range of content from the Wimbledon intranet to mobile users via Personal Digital Assistant (PDA). Wimbledon also uses an automated retail system, provided by IBM Retail Store Solutions and a Real Time Identification (RTID) application is used at perimeter gates. Some interesting facts:
Servers: On-site - eServer i5 520 (running Linux on POWER) runs the Wimbledon.org Internet Scoring system, the Web site publisher and the Staging server. Off-site – p5 550 Express servers which support the Wimbledon.org Web site (HTTP serving and application serving) leveraging the IBM Virtualisation Engine capability.
Software: WebSphere Business Integration Message Broker, WebSphere Application Server, WebSphere Commerce, WorkPlace Web Content Management, DB2 Universal Database for Linux, Tivoli Monitoring, Tivoli Events Console, Tivoli Security and Compliance Manager, Tivoli Intelligent ThinkDynamics Orchestrator. Tivoli Provisioning Manager.
Services: IBM Global Business Services, IBM Global Technology Services.
Official Web Site Statistics - The following 2005 statistics are for the official Web site, Wimbledon.org.
- unique users: 4.7 million
- page views: 212.6 million
- average time on site: 2 Hours and 2 minutes (122 minutes)
- percent of site visits from: Australia – 3%, Asia – 8%, Europe – 52%, US – 27%
SW19 is not only where you will find Wimbledon and the AELTC but also where you will find us serving up some of the fastest and most reliable technology on the planet to our customers this week.
*IBM provides a courtside radar system which displays the serve speed on the IBM courtside display and sends the serve speed and directional data to the IBM scoring system.
It is Saturday, June 17, and I am back on the plane leaving an unusually sunny Ireland and the 3rd IEEE International Conference on Autonomic Computing. The list of particpants was really impressive and a testament to the fast growing wide recognition of the importance of Autonomic Computing. The greater research community of the world's leading IT companies came together at UCD (University College at Dublin) along with prominent universities from around the globe to share the latest findings on self-managing systems. The IBM AC team was there to share recent advances on WSDM(Web Services Distributed Management) and WSDM enabling tooling and self-healing technologies. Other high points: Fujitsu demonstrated ground-breaking WSDM enabled interoperability between Fujitsu and IBM; and Enigmatic, an AC business partner, demonstrated new AC based ideas on how to better manage the world's stock markets! I spoke to ENN News Ireland who published this linked story while I was there.
Yesterday The IEEE International Conference on Self-Managed Systems also held their 2nd annual meeting at UCD in the school of veterinary science. I presented how we are eating our own 'dogfood' (haha) by using self-managing technologies within IBM as well as customer adoption successes. I also participated in a panel along with Cisco, British Telecom, and Ericsson on the state of the industry and outlook for self-managed networks.
We used the opportunity the conference prrovided to announce IBM's new contribution of WSDM-based code to the Apache Open Source Foundation to help advance adoption of data center automation by customers. The code provides a framework for building WSDM interfaces, making it easier for businesses to incorporate the standard into their systems. The code helps integrate management applications so they can automatically find and fix problems in their IT infrastructure, such as frozen applications and system bottlenecks. See eWeek article by Paula Musich of eWeek IBM Releases Autonomic Software to Open Source.
The AC mission to reduce complexity and create the ability to build self-managing systems just took a major step forward. IBM, together with BMC, HP, Fujitsu, and CA announced
that they will be working to develop a specification for a standards proposal for the federation of CMDBs.
As you may know, a CMDB (Configuration Management Database) is a repository that captures the interrelationships and history of changes across all components of the environment, ranging from incidents and problems, to changes, to information about the system users. The plan for working together on this specification is motivated primarily by the customers’ need to implement IT processes in an environment with multiple and often overlapping data sources and tools. Tools will achieve ITIL-like CMDB function by adding management processes (e.g., Identify Configuration Items, Audit Configuration Items) that operate on the data in the federated CMDB. So the capability for customers to implement a virtual CMDB is critical for them to be able to move their IT infrastructure toward a more AUTONOMIC, self-healing environment.
How significant is this? Important enough to bring major IT industry players, competitors in many ways, together in another critical autonomic standards initiative to address the issue of reducing complexity in the customer environment. It's great to see that itSMF - a well-known international organization working hand-in-hand with ITIL to promote best industry best practices in the service management arena - is stongly endorsing this effort as well.[Read More
The latest in a steady stream of 'HAL' analogies to Autonomic Computing can be found in an article in this month's edition of Insight Magazine
which is a publication targeted at the financial community. The article is titled: 'Technologies to Know and Learn' with the byline 'These 10 technologies and tech areas are helping to drive the finance industry advancement. Know them. Learn them. Use them.'
'2001: A Space Odyssey' goes down in my book(any many other people's books) as one of those movies that left quite the impression when it first came out(68?). Other movies that really impressed me when they first hit the box office (yes I am >29:) include: Star Wars(the first two ) Matrix (the first episode) Terminator I and II, and the first really good Vactors (Virtual Actors) such as Gollum/Smeagol and I,Robot. More than fantastic ground-breaking special effects, they challenged the established boundaries between technology and humans.
Self-managing autonomic technologies are also challenging the line between what IT professionals must do versus what technology can do for them. However, there is no HAL saying "I'm sorry Dave, I am going to have take over now" in the Autonomic strategy. This is all about a transformation to a better and more sensible balance between people and the technology they wrestle with.
The article in Insight actually does a good job of addressing this point. Here is an excerpt from the article by Clare Fitzgerald who recently talked with me. She writes...Rather than replacing the human element, however, automatic technologies are changing the nature of the partnership between systems administrators and the systems themselves. This technology is about making the systems work and reducing the number of times you have to call the help desk. For administrators, this means less time micromanaging their machines and more time thinking about solutions to real business technology issues.....
I will sign off now based on a message that I am receiving from the system that is currently monitoring me.'...Dave, Dave, turn off the light now...time to sleep...'[Read More
The IBM Self-Managing Autonomic Technology Mark Program was announced last week and Autonomic Business Partners Corente
, Macrovision Corporation
, nLayers Inc.,
and Singlestep Technologies
are already signed on. This program enables qualified independent software vendors to include the IBM Self-Managing Autonomic Technology mark on their product packaging and marketing materials. (See also this week's press release from Singlestep Technologies.
What is really hitting the mark, however, is the quantifiable business value that this new and exciting program is delivering to IT shops such as the Museum of Modern Art
in New York. MOMA has recently undergone extensive renovation and if you haven't toured its galleries lately I highly recommend it! The recently completed building project represents MoMA's most extensive redefinition since its founding seventy-five years ago. MOMA is also a leader in the arts when it comes to applying the latest technologies to enable web based commerce and online collection viewings for its' members. Read what Steve Peltzman, MOMA CIO, has to say about his collaboration with nLayers and IBM in this week's Computerworld article IBM Adds Autonomic Tools to Speed Up Error Detection.
He compares the MOMA autonomic project to having intelligent robots around to do the mundane tasks for you. And the 'robots' are able to alert IT staff to problems before the help desk gets the call. The author of this Computerworld article, Patrick Thibodeau, also spoke with Peter Stone, a professor of computer science at the University of Texas at Austin, who was one of the speakers at the second International Conference on Autonomic Computing last month in Seattle. Peter makes the point that given where IT infrastructures are headed, autonomic computing "just has to happen!"
There have been numerous other success stories from others as well, such as Carey Capaldi from Technicolor,
another leading edge company benefiting from autonomic technology that supported Steven Spielberg's recent release 'War of the Worlds.' I saw this movie last weekend and really enjoyed it. It is a classic completely redone with superb digital effects, acting, and direction. It stars Tom Cruise as a deadbeat dad that (after hiding under the kitchen table with his kids) really rose to the challenge in delivering his daughter and his son from the jaws of aliens to the arms of MOMA. Technicolor labs in North Hollywood and New York provided all of the front end lab processing for Paramount and DreamWorks' 'War of the Worlds.' Technicolor services included front end dailies processing utilizing the ENR process to convey the film's futuristic look... And supporting Technicolor's intensive digital archive runs is our latest autonomic computing problem determination technology! Capaldi describes the autonomic technology as able to tie all the logs together, to view relationships between system technologies and pinpoint where problems occur. The next stage of our project at Technicolor is to build in control loops to drive automated response to problems. This will help to enable Technicolor to meet agressive movie production schedules more reliably and predictably with less cost.
Each business partner has worked with us to demonstrate clear business value with a customer, which is one of the prerequisites of using the IBM Self-Managing Autonomic Technology Mark, in addition to adoption of autonomic standards and technology. This mark provides a clear differentiator for products that are focused on reducing complexity and providing self-managing capabilities. Andrew Cunningham, Head of Shared Infrastructure, Reuters, spoke about the mark stating "This assures us the product will fit smoothly and seamlessly into Reuters' plans for a more self-managing IT environment ensuring the service quality and availability of our own solutions and thus help give us a competitive edge in the market place."
When we work together in this way to help business be successful with technology then we know we are really hitting the mark and winning the war on complexity![Read More
Like many things, you get out of them what you put into them, right? The same is certainly true with collaboration, especially globally. This morning the focus was on the importance of learning from the bottom-up, from the end-user, how 'swarm ecosystems' drive 'swarm innovation.' It is all about sharing ideas to build knowledge as opposed to knowledge monopolies. It is about the customer as the innovator (ref 'The Only Sustainable Edge' by Brown and Hagel )
Sharing ideas is really what Supernova2005 is all about: Connecting worlds through connected platforms. Recently, I have been blogging on how IBMs Autonomic Computing Initiative is connecting technology and people in a unique way and this week we bring our story to Supernova.
Alan Ganek was featured in today's Spotlight Talk sesison. Alan first reviewed the industry wide grand challenge of building self-managing systems - he further explained our focus on integrating technologies with a focus on task accomplishment as opposed to delivering disassociated silos of technologies.
We are providing a variety of ways to 'swarm' with innovators worldwide. Given the industry wide global challenge, our approach leverages the latest collaborative methodologies and technologies including web based development portals and downloadable autonomic toolkits. About 35,000 people per month collaborate in The Autonomic Computing Zone.
Common components for Self-Managing Autonomic Technology provide for an open framework for the industry and access to technology is provided AS it is being developed, and at no charge. These are components that stand on their own and can be embedded into other systems and applications. Of course another key facilitator is using/defining open standards. Some of the things we are doing to facilitate global collaboration...
So weigh in and... swarm with me[Read More
This has been quite an exciting week at Partnerworld(PW) in Las Vegas. (And not just because I had beginners luck at the slots last night!) There is a level of excitement and enthusiasm this year with our business partners that I did not feel last year. It certainly helped to have the PW Solution showcase open Sunday night with Singlestep winning CRN Best of Show for the work they did incorporating and shipping AC technology in their products for the small and mid-sized enterprise markets. I have seen some very impressive technology from our partners on the showcase floor and in face to face meetings. I have also witnessed a new level of collaboration between our AC partners that is generating a number of new ideas and business opportunties to the extent that we are now thinking about forming the first AC business partner user group![Read More
I have always loved museums. They provide
a wonderful, peaceful environment for the artwork to really speak to you. What feelings does the artwork evoke? What
inspiration does it (or does it not) provide? What does each piece convey to you?
Now, let’s think about the buildings that contain the
art. How do they speak to you? Do they
contribute to your total experience in a positive way or negative way? Examples
of negative aspects certainly could be un-sustainable practices or materials,
or wasting too much energy or water, or even safety issues. Well. we
are on a mission to create smarter buildings using IT and communication technology
to help buildings transform in a more positive way.
we held the first IBM's Smarter
Buildings Forum at the Metropolitan Museum of Art in New York to announce new IBM Intelligent
Building Management that has incorporated over 2 years of development, research,
and best practices from internal and external customer pilots. Our first software solution designed for holistic
building management combines advanced analytics and automation software to
provide visibility of how buildings are operating including energy and space performance. We also highlighted three new
projects : Tulane University's School
of Architecture, IBM's campus in Minnesota and The
Metropolitan Museum of Art. For
details see museum news,
Metropolitan Museum of Art announced the successful installation of a new IBM wireless
environmental sensor network in the buildings called Low-Power Mote that will
help preserve the works of art in its world-renowned, encyclopedic collection. This
technology has recently been installed and is currently being tested at The
Cloisters museum and gardens, the branch of the Metropolitan
Museum devoted to the art and
architecture of medieval Europe.
Of course you do not have to go to a
museum to see smarter buildings in action.
You can see it in IBM. From implementing this software within IBM Rochester we have already realized an additional 8 percent annual energy
savings. Our HQ building in Armonk, NY
has also become a showcase for smarter buildings.
As with any new idea or approach another logical collaborative partner is leading universities. IBM and Tulane University’s School of Architecture announced yesterday that they have also implemented IBM’s
new software to aid in rebuilding its campus, which sustained $700 million of
damage from Hurricane Katrina, and the community at large in more
environmentally sustainable ways.
Tulane’s architecture students are involved in the IBM Tulane Smarter Building project (see video) learning new
techniques that will allow historic buildings to be more easily adapted for
is IBM focusing on making buildings more
energy efficient and smarter?
Buildings consume 42 percent of all energy
worldwide; energy costs represent about 30 percent of a building’s total
operating cost. By 2025, buildings will be the number one consumer of energy in
the world. IBM sees a tremendous
opportunity to help organizations transform their building into more energy
efficient structures. Smarter Buildings is easily a $3 billion extension for
IBM hardware, software and services. Some analysts see the market for
IT-enabled buildings automation at more than $30 billion by 2015. IBM sees
sustainable buildings and enterprises as a strong market expansion for our
company and is creating the partner ecosystem and product offerings to excel.
What IBM expertise can you apply to buildings?
IBM analytics and data automation
expertise can play a vital role in helping organizations “listen” and make
sense of the data being generated from a building’s operations such as
lighting, heating, air conditioning, manufacturing and computer usage. Analytics can flag outlying behavior such as
the concurrent use of heating and air conditioning, or the use of heat when the
external temperature was over 70 degrees.
Analytics can even help pinpoint mechanical malfunctions causing
inefficiencies in equipment, such as an air handling unit working overtime,
which upon examination revealed a hole in a fan that needs to be replaced.
IBM’s business strategy in smarter
buildings has been to extend key partnerships with building automation vendors,
acquire needed IP and extend our analytics and data R&D into buildings. In
March 2011, IBM acquired privately-owned TRIRIGA to add real-estate portfolio
management and analysis of utility costs and carbon management.
There is nothing more exciting then winning a trifecta at
the race track unless you live in the world of smarter buildings( like me )and are
celebrating today’s triumvirate of IWMS, EAM and ITAM. See today's press release ( IBM to acquire Tririga )
This pioneering move to bring together these three worlds is
the digital convergence of buildings and their associated equipment, end-to-end,
that are required to deliver the services that differentiate each company. It
is the new definition of smarter buildings.
And that is really good news for our customers as this will
help them get the most from their infrastructure, an increasing area of
Today, companies struggle with visibility into the
operations of their building portfolio. Buildings
and their assets are the second-largest expense on the balance sheet. Today most
organizations rely on point products from different vendors to address areas
such as: facility and datacenter infrastructure, lease obligations, energy and
sustainability management, space and occupancy, and facility-condition
assessment. Each product used by different departments maintains silos of
information, making it difficult, if not impossible, to share across different
operational functions locations. Similarly, business processes that span
multiple groups cannot easily be supported when those groups are using
TRIRIGA’s leadership in IWMS, coupled with IBM’s leadership
in EAM and ITAM represents the perfect trifecta. And it is not just about the technology. Both companies combine deep services skills
to help customers not only implement their software but transform process and
policies, roles and responsibilities,
and org structures to take smarter buildings to a new level.
The implementation of these systems is no longer possible by
IT alone but by new alliances being formed from Personnel, facilities
management and the CIO’s office. By
working together, new strategic insight will emerge that will drive down
portfolio cost and drive up operational efficiency.
IBM has been working over the last year to form new
alliances with partners such as Johnson Controls, Inc., Honeywell, Eaton, and Autodesk
to create new smarter building offerings that manage facilities, space, and energy.
This welcome addition will extend and enhance our current joint offerings by
adding enterprise-class management for real estate contracts, construction
projects, occupancy, and environmental sustainability.
Helping companies become more efficient, reduce costs, and save energy is what makes
Smarter Buildings a triple winner.
Reducing dependence on polluting fuels over the next quarter century
is a goal that many industries today are pursuing — from auto makers
investing in electric vehicles to startups and mature companies exploring alternative energy sources in wind, wave and solar power.
But one major area that often gets overlooked is closer to home–or,
should I say, where you work and live. In the U.S., buildings account
for 40 percent of our total energy use, and up to which 50 percent is
wasted. By 2025, buildings worldwide will become the top consumers of
The potential to cut energy usage while improving our buildings’
performance is tremendous. When IT and communication technology is
wired into building management systems, organizations can manage energy
usage scientifically by tapping analytics, sensor technologies and
For instance, using predictive analytics, tied to things like badge
readers or elevator usage, facilities managers can tell which
percentage of floor space will be occupied on any given day, and adjust
lights and heating to correspond to what is really needed at the moment.
Sensors can flag when a heater and air conditioning unit are
concurrently running—wasting undue energy. Smarter building technologies
can help organizations save up to 30 percent of water usage along with
lower energy costs resulting from reductions in the amount of energy
used to pump and heat water.
By using these kinds of technology in IBM’s Rochester, Minnesota
manufacturing facility, we were able to cut energy use by 8 percent, on
top of the 6 percent reduction already being driven through aggressive
energy improvement programs. That resulted in 14 percent total
IBM is not alone. When organizations come together to tackle our
building problem, we’ve seen amazing outcomes. At Bryant University in
what began as an IT initiative to create an energy-efficient data center
has resulted in a unique partnership between the IT and facilities
teams to reduce the university’s carbon footprint across the campus
buildings. The results are astounding—Bryant University has reduced
operational expenses by 21 percent and reduced the number of physical
servers in its data center almost in half, enabling staff to turn nearly
50 percent of its IT floor space back into classrooms.
This example underscores the point that technology innovation is not
enough. We also need leadership that requires a new set of skills to
bring together groups that have operated independently. This kind of
big thinking requires a cultural leap—in this case bringing IT and
facilities managers together.
Opportunities for these new skills and new roles are already being
embraced by top universities as they create new cross-discipline majors.
Tulane University is a great example as they work to rebuild not only
the campus and city that was devastated by hurricane Katrina, but also
degree programs that will be relevant as we move forward. Tulane is
working to combine engineering and life sciences in new ways and rise to
the challenge of reinventing their school of architecture to include
smarter building management.
Making our new and existing buildings smarter is a befitting ambition
not only to reduce our dependency on fossil fuels but also to drive
business results. More efficient buildings are also more profitable,
giving those organizations a competitive advantage.
The challenge is clear but the good news is so is the path. We can
get started today to rebuild our cities and communities, one smarter
building at a time. We can accelerate this with new skills and roles
for our workforce and become a more sustainable society.