As I sit on a cold, cramped, and aged 767 en route to speak at a Rail Conference in
One of our projects is with the Washington Metropolitan Area Transportation Authority which is expanding its use of Tivoli Industry Solutions after the June 22 Red line crash that killed 9 and injured over 70 riders.
Proper maintenance will lead to peak performance, which will, in turn, create safer rides, better attitudes toward the system and higher ridership. The Washington Metro is using this software to manage its more than 12,000 rail and bus stations, 106 miles of track, 1,144 rail cars and 1,500 buses. It also uses the software for its 594 escalators and 275 elevators.
This brings us to
Visibility: To respond faster and make better decisions
We do this through role-based views and real-time, enterprise-wide views of all asset types. This is meaningful because information that was once only available by accessing multiple systems, with differing levels of detail, is now available from a single view based on functional role. And visibility allows users to access details of transportation assets(locomotives with sensors, linear assets (track), wireless networks, depots, IT systems) across the entire operation and freight across the supply chain, all from the same system.
Control: To increase governance and reduce operational risk
Control is important to optimize asset management and to extend asset life; reducing inventory costs by stocking only is needed, when it is needed, and controlling fuel spend by maintaining assets to be more fuel efficient. Control is also important to mitigate compliance because having better data lets customers know their compliance status; and it mitigates security risk for better control of systems and data reduces the risk of breaches.
Automation: To improve asset utilization with proactive asset management
Traditionally we have managed our different assets like fleets, facilities and IT as siloed, unconnected systems. But now, as the need for innovative change grows greater, companies need to manage IT and physical assets together within the same management platform, where data, processes and workflows can be shared seamlessly to be more effective, efficient and highly responsive. Automation also includes enhanced operational capabilities utilizing automated work-flow to streamline work process, taking advantage of standard reporting to conduct various analytics and working with accurate inventory data to improve reliability.
So our challenge, as Industry Solution Developers, within the context of rail services, is to enable better visualization, control, and automation of the use rail assets relative to how they support rail business services. In this context, we can’t just think of assets as a rail car or a linear track. We need to also think about what those assets are really providing to the business. Depending on the asset, the service the asset provides will vary. For example, a key service that a rail company provides is the improved delivery of passengers and goods - delivery that is both on time, safe, and at the lowest cost possible.
It’s about what the assets do to deliver the best possible services to their customer. And by taking a more holistic approach, businesses can optimize and automate and safely delivery these services to their end customers.