Social Business transformation
On Lotusphere 2006 business development day, we committed to respond to Microsoft FUD within 24 hours .
I will use this blog to flag the FUD and respond on time.
We responded to Microsoft FUD around their migration tools in Surjit Chana's blog (http://www-128.ibm.com/developerworks/blogs/dw_blog.jspa?blog=808#105465)
The FACTS around the Microsoft migration tools... don't believe the hype
Sorry, but I just can't let this misinformation go unaddressed.. I'm talking about the Microsoft Application Analyzer and Data migration tool "announcement."
So lets look at some FACTS:
1. Microsoft has currently pulled this tool out of their website (http://www.microsoft.com/technet/interopmigration/collaboration/default.mspx#Tools)
2. Reviews by Microsoft/IBM business partner (http://www.pmooney.net/blogsphe.nsf/d6plinks/PMOY-6L2TN4)
"reveal that this is a prelude to a FUD generator, nothing more. MS cannot do what Lotus can do"!
- wrong assumption that only standard Lotus templates are in use!
- analyzer engine cannot handle database volumes
- it requires .net framework 2 and MSDE SQL engine installed and running in that machine.
- This latest version of the analyser and report tool attempts to group each database into one of four categories, and then tries to suggest a replacement MS solution. Note that Microsoft equivalent of Domino collaboration (chat, presence awareness) requires Windows Exchange, Live communication, and Sharepoint Portal servers and CAL, Sharepoint services, and SQL server!
3. Gartner analyst Matt Cain said (CNET). "They've had a bunch of migration tools out there for a long time and they haven't been revised in ages."
"What's still missing is a tool or service that can migrate the Domino application logic," Cain said. "Domino still is an awesome rapid application development tool. There frankly is nothing (like it) on the market."
4. Oh by the way, more than 3000 customers and millions of users, have already decided to trade up from offerings such as Microsoft Exchange by switching to IBM Lotus Domino in Y2004-2005. These include Southern California Edison, Greif, Holland company, Morphy Richards, Suncast, and American society for the prevention of cruelty to animals. Many leverage the IBM business partner hosted POC (http://www-142.ibm.com/software/sw-lotus/products/product4.nsf/wdocs/notesdominopoc) for customers to try and move.[Read More]
AntonySatyadas 1100009CNT 1,782 Views
Hopefully we have closure on this particular FUD. Check these out:
Microsoft official response http://blogs.technet.com/collabtools/archive/2006/02/02/418599.aspx
Press: In CNET: http://news.com.com/2061-10805_3-6034893.html?part=rss&tag=6034893&subj=news.
Analysts: Butler Group: http://businessreview.typepad.com/butler_group
You have already seen responses from Business Partners.[Read More]
Microsoft is still referring to a year and a half-old vendor-funded report from the consulting arm of an analyst group that is no longer in business!
Check out this "TCO study": http://www.microsoft.com/exchange/evaluation/compare/METAEx2k3vNotes.mspx
So we still have our analysis posted at http://www-142.ibm.com/software/sw-lotus/lotus/offering1.nsf/wdocs/tcostudy until the FUD is put to rest!
Oh by the way did you know:
This report was done by not the analysts but by META consultants as part of a Microsoft paid engagement.. There is no mention of how they computed the TCO!
META was since been acquired.
Comparing apples to oranges is flawed: Exchange 2003 vs Notes/Domino R5, 6, and 6.5 customers (R5 shipped in 1999). Since the study we have shipped N/D 7. Meanwhile, we await Exchange "12"!
So folks: Be aware of facts. Bust this FUD.[Read More]
The recent Microsoft case study and the report published by Gartner is a good example of how one should not design a solution. Why? For one, the customer in the study spents ~US$1.5M to just do mail migration. They are estimating another US$1.5M atleast for migrating the applications! Alternatively, they could have freed up significant IT budget by not renewing their MS Enterprise Agreement and then spent a portion of the cost of the migration to get the required functionality. Do the ROI math here!!
Let us look at this latest Microsoft study that Gartner published as: Migration From Domino to Exchange Is Easy for E-Mail, but Applications Prove More Challenging 22 February 2006 by Matthew W. Cain. (G00137480)
Microsoft's case study: "Services Firm Switches to Microsoft Collaboration, Cuts Costs and Improves Productivity" is available here:
I like the Gartner one - to the point. The Microsoft title brings up several flags:
- Well, all they switched was email
- The document says they hope to improve productivity
1. Aging infrastructure not keeping up with a growing (85%) mobile workforce
- 50/50 chance of connecting to office: One of the key Notes/Domino value proposition is disconnected usage and replication!
2. Employee communication and collaboration suffered
- No unified up-to-date corporate phonebook online anywhere. Do it in Domino...
- Need to create a sense of community among employees Do it in Domino!
- Eurochem: http://www-306.ibm.com/software/success/cssdb.nsf/CS/DNSD-6LTE5V?OpenDocument&Site=software
3. Internal IBM Lotus Notes applications - complex engagement management - were difficult to use
- Usability - Number of mouse clicks! Design?
- Flexibility and scalability for 7000 users?
1. Broader Options
Broad mobile-communication options!
Really? See : http://www-142.ibm.com/software/sw-lotus/lotus/offering1.nsf/wdocs/matrix2
Concern over long-term viability of Domino and confusion over IBM's road map for Domino.
Improve employee satisfaction with corporate IT services: survey results? study?
2. Increased alignment with Microsoft strategy
Facts about the Business Case:
They spent $214 per user to migrate mail only. They have no established ROI for this expenditure, and don't necessarily believe it will save them any money.
They spent $214 per user -- without implementing coexistence tools which would have eased the migration pain. Expect that the cost per user would have been higher had they put the coexistence gateway in place.
They continue to operate their Domino infrastructure for applications. They think they will have apps moved in two years, at an additional estimated cost of $200 per user) -- but nobody knows if that will work yet.
There are no hard facts in here -- just perspectives.
"the firm hopes the migration appeases these IT services concerns"
"the firm has not done thorough estimates, it believes the ultimate cost of migrating applications will be in the range of another $200 per user,"
" the company believes that managing the Exchange environment is easier than managing the Domino e-mail infrastructure"
"ensured a smooth transition for users" conflicts with "This created challenges in communication".
They imposed 150 MB mailbox quotas on the new system. Is that worth migrating to?
Binary Tree offers migration tool to move from Microsoft Exchange to Lotus Notes Domino: http://www.binarytree.com/website/msg/home.nsf/vContentW/CMT+For+Notes--CMT+For+Notes!Opendocument&migrateFrom=Exchange&migrateTo=Notes
and the case studies posted in their website points to superior collaboration as one of the reasons customers moved from Exchange to Lotus Notes Domino. http://www.binarytree.com/website/msg/home.nsf/vContentW/9D1C66B21191E43586256E850068077A
More than 3000 customers leveraged the Binary Tree tool!! According to Binary Tree, they have helped migrate more than 5Million users from MS Exchange to Lotus Notes/Domino since 1995.
So, maybe its not too late still, to use the same tool to get back using IBM Lotus Notes/Domino, and explore Websphere Portal and related technologies.[Read More]
From Office Sharepoint Portal Server 2003 to Microsoft Office SharePoint Server 2007: is a portal? is not a portal?
Check this out! http://www.microsoft.com/presspass/press/2006/feb06/02-15OfficeMoreOptionsPR.mspx
New: Microsoft Office SharePoint Server 2007.
Yes, this used to be called Sharepoint Portal Server
So what is going on?
Microsoft is changing Portal frameworks (http://msdn.microsoft.com/msdnmag/issues/05/09/WebParts/). So it's possible that customers may have to rebuild all of their Sharepoint Web Parts to take advantage of the new features.
Did you know that Sharepoint Portal Server 2003 cannot run on .Net 2.0 (http://support.microsoft.com/kb/907763)
So it's not possible for it to work with the new portal framework included in Net 2.0.
Guess what then? Sharepoint Portal Server 2003 users cannot move to Visual Studio 2005 and .Net 2.0
Here are some reasons why at least one customer has shied away from Sharepoint Portal Server 2003:
- Supports only one language per server or cluster
- Limited development tools for remote deployment
- Active Directory/ADAM (Active Directory Application Mode, LDAP service) does not work together
- Limited out of the box web parts, Poor integration with Domino applications, Limiting Peoplesoft integration
-beyond use as an Office 2003 document sharing server, most everything else for customer portal services would have to be coded, designed and installed or integrated in SharePoint Server... building a server farm for scalability, using Windows load balancing (NLB) for basic data caching, designing roles in Active Directory, doubling performance with SQL Server, adding process management with BizTalk, presence with LCS, and coding or adding capabilities for data abstraction, membership management, localization, mobile transcoding, fuzzy or parametric search, discovery, automated portlet services, portal application integration assembly tools, virtualization, analytics, hot failover, business logic caching...
So, many customers end up federating Sharepoint Server 2003 under WebSphere Portal.[Read More]
AntonySatyadas 1100009CNT 2,163 Views
Microsoft announced this $500M People Ready marketing campaign yesterday (http://www.microsoft.com/business/peopleready/default.mspx)
Microsoft needs to extract significant revenue from their existing customers. Typically this is done through offering more value, but to some customers lately their promise of value seems either far too expensive or not nearly enough - in either case customers are pursuing alternatives or simply not migrating. You will remember the famous "Customer is a Dinosaur" advertisement in Businessweek: - this is both insulting and evident how important it is to Microsoft that their customers pay, and pay and pay.
How much? Well $500M to let customers know that Microsoft software can be used by People! Blame it on Microsoft Enterprise Agreements?
Could it be that Microsoft is trying to become a consulting company? The People Ready website looks very much a consultants page! Could this be a leading indicator of Vista and Office 2007? Franchise protection? Or is this a good example of being product driven vs market driven? Maybe all of the above!
IBM surveyed 765 CEOs, worldwide from 21 industries, in 2006 and shared their insights on Innovation and other business priorities with our customers. See http://www-1.ibm.com/services/us/bcs/html/bcs_ceostudy2006.html?re=wmys for more details
IBM published the Global Innovation Outlook (GIO) - what our customers and thought leaders forsee (http://domino.research.ibm.com/comm/www_innovate.nsf/images/gio/$FILE/GIO_2005_at-a-glance.pdf) - See Irving's blog: http://irvingwb.typepad.com/blog/2006/03/the_global_inno.html
IBM has been delivering solutions to business problems that allows role based execution of business processes for several years!
More recently we have been sharing how IBM has helped companies do special things: http://www-306.ibm.com/e-business/ondemand/us/innovation/index.shtml?sa_campaign=message/1_1/all/makesyouspecial
On Services vs Software - Full of contradictions!
Look at these statements in CNN: http://www.crn.com/sections/breakingnews/breakingnews.jhtml;jsessionid=NQY3ZCVFPUV3AQSNDBESKHA?articleId=183700192
Services firm Resolute displayed SharePoint solutions customized for financial services and aimed at Wall Street firms. Regional general manager Christopher Paradise said the event gave him a chance to connect with top executives from Resolute's target customer base. "Steve [Ballmer] is the draw," he said. "He always brings out the crowd."
Ballmer said Big Blue's vision is to drive business improvement by sending in armies of its consultants, whereas Microsoft's answer is software. "I think there's still a fairly prevalent view that IBM is a technology company as opposed to a services and consulting company," Ballmer said. "That may not be the case."
Where are we heading?
Our customers have been telling us: "we need flexibility and choice, innovations for innovators".
Continuing the "one size fits all computing model" is a vestige of the past! You can't put that genie back in the bottle.
Linux isn't going away. Neither is Java, PHP, AJAX, XForms, ODF, Websphere, Workplace and other technologies based on open standards.
Advantage IBM Workplace (http://www-142.ibm.com/software/workplace/products/product5.nsf/wdocs/workplaceoverview)[Read More]
AntonySatyadas 1100009CNT Tags:  soa mendocino harmony notes sap lotus workplace duet microsoft 3,673 Views
IBM announced IBM Workplace for SAP Software and IBM Lotus Notes access for SAP solutions. Drawing on IBM's Service Oriented Architecture (SOA) technologies, these products (part of an IBM initiative called Project Harmony) would be music in customer's ears. Want to know why?
Rich client: IBM Lotus Notes access for SAP Solutions - Feature1. Investment protection; No additional cost to Lotus Notes 7.0.1 customers - No need to even upgrade your SAP system - Supports SAP R/3 4.6C. It does NOT require Netweaver 2004. - New feature of Lotus Notes 7.0.1 software. - Certain current licensees of Lotus Notes for Collaboration can download this feature from IBM Passport Advantage website
2. This new feature includes pre-packaged templates that makes SAP data more accessible and useful. - New and modified Lotus Notes Template Files (NTFs) - Uses LotusScript to define the integration - Files needed to access and make remote function calls against the SAP system from the Lotus Notes Client are included - Lotus Connector LotusScript Extension (Lotus Connector LSX) - Lotus Connector for SAP Solutions (license only for Lotus Notes client and NOT the Lotus Domino server)
3. Continue to leverage the security, disconnected usage, and replication feature of Notes when using it to access SAP data.
4. Integrate business processes that exist in both SAP appplications and Lotus Notes into a single, familiar user experience within Lotus Notes. True workflow integration: - Vacation/Leave request: - Employee requests vacation or leave time from manager using Lotus Notes calendar and Lotus Notes email - Approved time is automatically recorded in the SAP application - Follow on action items such as scheduling - Time reporting: Use Lotus Notes calendar to report billable/other time to SAP applications - based on project codes stored in SAP. - Query and selectively submit billable time to SAP in real time. This works both online and offline. - Report Generation: Schedule or run a SAP report using the Lotus Notes client. - Contact Management: Look up contact information from mySAP HR and CRM applications and add it to personal contacts in Lotus Notes. - SAP workflow integration: Review and process SAP workflow items using the Lotus Notes client. More including Employee Self-service/Manager Self-service, and meeting scheduling is expected to be made available in Lotus Notes 7.0.2 maintenance release targeted for Q3,2006.
visit http://www.ibm.com/lotus/notesforsap for more information
Thin Client (web browser): IBM Workplace for SAP Software1. Integrates views from various applications based on Role and business process.2. Integrates SAP applications with IBM collaboration technology.3. Provides pre-built adapters for SAP and other widely used applications.4. Augment the user experience of IBM Workplace for SAP Software with scorecards, dashboards, alerts, e-forms, instant messaging, teamrooms, presence awareness, and document /content management.5. Provides transparency to the end user in terms of technology migration and upgrades
And in general:1. An ecosystem of services organizations ranging from IBM business partners to IBM Software Services for Lotus and IBM Global Business Services and associated SAP practice resources are available for customization.2. IBM Workplace family of products including Lotus Notes Domino, WebSphere Portal, Workplace Managed Client, support integration of non SAP applications also.3. Continue to leverage current Lotus Notes integration with MS Office.[Read More]
Microsoft sales practice Alert: Pushing Software Asset Management Service under the pretext of compliance with customer CIOs!!!
AntonySatyadas 1100009CNT Tags:  computerworld compliance fud microsoft agreement enterprise 3,904 Views
The following article from the Editor in Chief of Computer world Don Tennant says it all. In this particular case, the customer was a meticulous book keeper. The sales rep. continued to push the customer! Is this a tactic to get customers to renew their Enterprise Agreement?I strongly encourage anyone reading this blog, who might have come across similar practice from Microsoft, to share it in this blog or email me!
Rotten Effort firstname.lastname@example.org://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=111186&source=NLT_MGT&nlid=23
May 08, 2006 (Computerworld): It's bad enough when Microsoft strong-arms other software vendors into submission as a means of thwarting competition. But when it engages in underhanded tactics to intimidate users in order to land a software deal, we have a very disturbing situation on our hands. And someone needs to have the guts to speak out about it. Fortunately, someone has. Last week, Dale Frantz, CIO at Auto Warehousing Co., brought to my attention an alarming business practice that shows Microsoft at its shoddy and arrogant worst.AWC was contacted several weeks ago by Janet Lawless, a software asset management engagement manager at Microsoft, who claimed that "a preliminary review of [AWC's software licensing] information indicates that your company may not be licensed properly." Lawless urged AWC to "understand that the potential inconsistency in licensing is an urgent matter and needs immediate attention." She wanted to send a consultant to AWC to conduct an inventory of its installed software........"Thank you for your offer to send your purchase records to me," she wrote, "however our Software Asset Management (SAM) program is the only unbiased way to create an accurate baseline and resolve this matter."That did it. Frantz informed Lawless that he wasn't going to waste anymore time with her, and he left the matter with his attorney. The attorney, suspecting that Lawless' actions were part of an elaborate sales effort, basically told her to back off.[Read More]
Organizations and individuals that store their data in ODF XML avoid being locked in to a single software vendor, leaving them free to switch software if their current vendor goes out- of- business, raises its prices, changes its software, or changes alters its licensing terms.
The OASIS OpenDocument Format for Office Applications V1.0 (known simply as ODF), was submitted for fast track approval by the ISO/IEC international standards organizations in 4Q/2005. The submission was balloted this week (May 1, 2006) as an International Standard in ISO/IEC's Joint Technical Committee on Information Technology. See http://www.odfalliance.org/press/AllianceRelease3May06.pdf . The new international standard has been given the designation, ISO/IEC 26300 (ODF V1.0). ISO/IEC 26300 was approved by ISO/IEC JTC 1, Information technology, subcommittee SC 34, Document description and processing languages.
The standard will continue to be maintained and advanced by the OASIS OpenDocument Technical Committee and the recently formed OASIS ODF Adoption Committee, both of which remain open to participation from users, suppliers, government agencies, and individuals.
So who all supports ODF (http://www-142.ibm.com/software/workplace/products/product5.nsf/wdocs/wmcodf ) ? Check out these presentations from thought leaders in several countries: http://open.giti.nectec.or.th/index.pl?id=2415&isa=Category&op=show .
I like this Editor's Note: Linux Pipeline Newsletter www.LinuxPipeline.com Wednesday, May 10, 2006
"Editor's Note: So What?
Is the state of Massachusetts biased against proprietary software makers? I don't know -- although under the circumstances, it sounds like a good idea to me.
To understand why, you'll first have to parse this bit of sophistry, which comes courtesy of Melanie Wyne, the executive director of the Institute for Software Choice:
"The RFP reveals that the choice presented by the previous ITD [Massachusetts Division of Technology] bureaucrats. i.e., ODF-compliant desktops for state agencies are the only viable options for citizens to have access to their data in the future, was purposely exclusionary, being primarily designed to distort the competitive landscape.
"In other words, it had little to do with access to documents, and everything to do with excluding proprietary software providers.
" Wyne clearly (or, perhaps, not so clearly- that first sentence is a doozie) does not like the fact that Massachusetts went shopping for a plug-in capable of converting Office documents to the open-source ODF format. Nor is she pleased that the state issued its RFP for such a plugin just two days after ISO approved ODF as a bona fide open standard. ..."
Here are 10 questions to think about ODF from Bob Sutor: http://www-03.ibm.com/developerworks/blogs/page/BobSutor?entry=ten_questions_to_think_about
A discussion on possibilities in Europe: http://comment.zdnet.co.uk/0,39020505,39267678,00.htm
And in this article: http://www.eweek.com/article2/0,1759,1957104,00.asp there are signs of Microsoft's desire to be more active in standardization efforts! But:
Just because Microsoft is beating the standards drum doesn't mean that it is planning to ramp up its standards involvement, however, Robertson cautioned.
"You can achieve interoperability in a number of ways," said Robertson. Among them: joint collaboration agreements, technology licensing and interoperability pacts. "Standards are not always appropriate," Robertson said. And in the cases in which they are, "you should standardize only what is necessary."
Some questions to ask Microsoft:
Well, lets watch and see...[Read More]
AntonySatyadas 1100009CNT Tags:  notes wmc lotus smart client odf hannover eclipse 42 Comments 10,421 Views
IBM has been shipping WebSphere Everyplace Deployment (WED http://www-306.ibm.com/software/pervasive/ws_everyplace_deployment/), and Workplace Managed Client (http://www-142.ibm.com/software/workplace/products/product5.nsf/wdocs/workplaceclienttech ) with ODF (http://www-142.ibm.com/software/workplace/products/product5.nsf/wdocs/wmcodf ) supported productivity editors (for WMC) and ability to compose applications in an open standards based environment. This is based on open standards technology (Workplace Client Technology: Eclipse based http://www.eclipse.org, OSGi components http://www.osgi.org) that empowers application composition using open programming model. OSGi specification allows software components to be installed, updated, and removed on the fly without having to disrupt the operation of the device. The Eclipse SDK comprises of platform, java development tools, and plug-in development environment. It is one of the leading java IDE as well as application development tool (http://www.eclipse.org/articles/Whitepaper-Platform-3.1/eclipse-platform-whitepaper.html).
IBM will be offering similar capabilities with the future version of Lotus Notes (codenamed "Hannover" ). IBM announced the following on 5/15:
Meanwhile, Microsoft has been talking about "Smart Client" technologies for few years: http://msdn.microsoft.com/smartclient/ . As per Microsoft definition: "Smart client isn't a technology, and it isn't any specific architecture. It is a style of application that combines the best of both Windows applications and web applications." - http://msdn.microsoft.com/smartclient/community/scfaq/default.aspx#88iuzuc8 .
1. Open standards support - including development platform, programming model
2. Flexibility and Choice of devices/platforms, operating systems, thin/thick clients for collaboration
3. Server managed Client: intelligent installation, updates, Provisioning based on rules: IBM leverage OSGi and Eclipse
4. Disconnected usage and Replication:
5. Productivity Editors
6. Contextual, Improve collaboration IBM: Activity computing paradigm provides context as well as a paradigm shift towards improved collaboration. Role based execution of business processes.