Social Business transformation
AntonySatyadas 1100009CNT Tags:  ascendant social commerce collaboration connections 3,060 Views
Good discussion with Ascendant, a leading IBM business partner, as they get ready for IMPACT
"We are working heavily in the health care space, both payors and providers. Additionally, we are currently engaged with several Blue Cross Blue Shields across the country to optimize their member portals and create more agile, online business processes. We have created and combined a unique set of capabilities for our customers. By combining user experience architecture, requirements engineering, and business value measurement with an SOA execution, we are helping health care payors align key business metrics to the user’s experience and then ensure end-to-end execution of the solution. The technical solution often encompasses many parts of the IBM platform, including WebSphere Portal, Process Server, Lotus Connection, DataPower, Rational Team Concert and Build Forge.
We are also helping customers across a variety of industries adopt and execute social computing strategies. We are currently working on many corporate communication and collaboration strategies and are creating “internal Facebook-like” solutions, extending online communities to partner communities. Working with a variety of large brands to improve their online shopping experience, we are stressing the importance of “social commerce” applications and strategies in the shopping experience."
AntonySatyadas 1100009CNT Tags:  collaboration connections cloud cio sametime self-service 3,142 Views
Check out this IBM CIO interview in Forbes.com CIO network on Collaboration
about Lotus Sametime, Lotus Connections, Cloud strategy, TAP (Technology Adopter Program) innovation...
AntonySatyadas 1100009CNT Tags:  2.0 quicker wsj connections web microsoft cnn mills reuters 9 Comments 5,546 Views
Check this out:
"IBM's Lotus unit will introduce a set of social networking services Monday that functions like a MySpace for office workers and which analysts say marks a renewed challenge to Microsoft Corp.
Peter O'Kelly, a collaboration software expert with Burton Group, said: "This is going to rekindle the competition between Microsoft and IBM, I think IBM is playing offense here... O'Kelly said IBM's Web software could cause many corporate buyers who stopped considering Lotus Notes a decade ago to reconsider their reliance on Microsoft's rival software suite."
Connections combines five components: member profiles, activities, blogs, communities and "dogear" - IBM's word for how users identify and share Web bookmarks with colleagues. Connections uses the popular Web navigation technique of "tagging" to help users track popular discussion topics and figure out who may have expertise on any subject. The software provides a way for individuals to quickly set-up ad hoc groups to collaborate on projects, storing relevant documents, e-mails and Web sites together. Each user can publish blogs to share ideas with colleagues.
"What Web 2.0 has demonstrated is that self-defining communities often do a better job of locating relevant information," IBM software chief Steve Mills said. "This helps with the rapid identification of expertise and experts."
See more coverage:
Other announcements include Lotus Quicker - a new web 2.0 collaborative content platform, Lotus Sametime 7.5.1 featuring expanded unified communications, and Lotus Notes and Domino 8 beta program.
Visit Lotusphere Complex in Second Life, first time IBM has run a customer conference simultaneously in both the real and virtual worlds (http://slurl.com/secondlife/ibm 9/34/58/23/)[Read More]
AntonySatyadas 1100009CNT Tags:  connections microblogs wiki file sharing communities sharepoint 1 Comment 4,580 Views
Lotus Connections 2.5 highlights:
AntonySatyadas 1100009CNT Tags:  network partnerworld lotus social partner connections business 2,562 Views
Check out this news:
"The new community enables companies to gain real-time access to IBM subject matter experts to support sales leads and client implementations. Partners can also create personalized profiling tools to develop online communities that make their skills visible to other partners, connect with them on new technology innovations and joint sales leads and develop and deliver new technologies online through interactive forums before test-marketing or taking offerings directly to clients"
"Based on Lotus Connections, IBM's enterprise networking and collaboration technology, PartnerWorld Communities enables members to collaborate through a secure network that connects people around a focused task or goal using blogs, forums, private teaming spaces for solution design and market planning activities, social bookmarking and RSS feeds for real-time access to key topics of interest"
A great example is partnering to go win Stimulus funding...
AntonySatyadas 1100009CNT Tags:  business gbs ais #ibmsocbiz transformation bpm portal activity-stream process social-business connections #socbiz #ibmsocialbiz social 5,350 Views
There are several interesting ways by which you can integrate social tools into your business process, and yes transform them.
The social tools itself introduce "social processes" such as
Then you have business processes that gets transformed:
What is it gonna take to provide your client/employees/partners to bring your brand to every experience, unlock creativity everywhere, eliminate guesswork and deploy however you want?
1. use social tools from where you spend most of your time online --- @ work or @ personal
- email clients like Notes, Exchange, etc.
- intranet/extranet/internet portals / web sites
- functional (CRM, ERP, SCM, HR, etc) or Line of Business Applications -- ie your systems of record
- mobile device
you integrate the social tools/capabilities into these environments
2. make the social platform your primary system of engagement/interaction:
- surface relevant activities/tasks within that social platform based on context/next action
- integrate the systems of record into this social platform
3. bring together the systems of engagement and record:
- data in motion: make activity stream the common backplane
- data at rest: apply traditional database joins
AntonySatyadas 1100009CNT Tags:  sametime connections sharepont moss tco lotus ibm ocs ucc domino 1 Comment 5,370 Views
Interesting analysis by Applicable in UK, modelled for 500-4000 users:
Cost of adding advanced collaboration capabilities: compare between IBM and Microsoft:
- IBM Solutions are up to 37% cheaper based on Infrastructure costs and subsequent user support costs.
- When licensing costs are introduced, particularly those of Microsoft Office – this saving is more pronounced.
AntonySatyadas 1100009CNT Tags:  #ibmsocialbiz #socbiz spss mckinsey ilog portal forrester social bpm analytics connections #ibmsocbiz gbs kenexa gartner cognos 5,991 Views
Does becoming a social business mean transformed business processes? better business outcomes? well
So why should you go to IBM to help your organization transform to become a Social Business?