We love our twitter friends so, 48hrs only: special reg code: IMP9TWT for $200 discount on #IBMIMPACT 09 SOA conf http://tinyurl.com/d2muej
IMPACT details: http://www-01.ibm.com/software/websphere/events/impact2009/registration.html
Social Business transformation
Are you attending IMPACT?
Starts with Billy Crystal... http://www-01.ibm.com/software/websphere/events/impact2009/index1.shtml?S_TACT=108AU73W&S_CMP=default
It will be all about working smarter...
Web 2.0 ROI.
What are some of the KPIs?
1. Reduce cost of sale? faster sales cycle; increase yield
2. Reduce cost of lead generation? Less expensive marketing mix...
3. Reduce marketing collateral development costs and time?
4. Get answers faster
5. Reduce reinventions ... use the combo of bookmarks and search
6. Reduce errors
7. Speed up discovery process
8. improved quality of role-role interaction
9. Make faster decisions
10. transparent policy making lead to improved efficiencies
11. cost savings from shutting down low yielding projects
Aaron has an interesting session in April: http://www.web2expo.com/webexsf2009/public/schedule/detail/5771
And you got to read the IBM Enterprise Tagging Services ROI math: http://jisi.dreamblog.jp/blog/1739.html
"IBM’s ETS cost $700k to develop and deploy across theworldwide intranet as a sidebar to a number of key web properties:traditional search engine results, top content pages, and webapplications"
"The ETS team instituted a survey to ask users how thistool helped them. What they found was amazing when you look at it incontext: the average person saved 12 seconds, across the 286000+searches performed through ETS each week. This sums up to 955 hourssaved each week across the company. In terms of cost savings, itamounts to a rough estimate of $4.6 million a year, in terms ofproductivity gain. The reusability of this page widget also resulted in$2.4 million in cost avoidance (reimplementing this for each site)."
Interesting write up about activities in IBM center for social software, next to my office here in Cambridge, MA...
Check this article:
"Business information provider Thomson Reuters is already working with the Center to come up with ways for its employees to explore and share the information about patient treatments and outcomes held in its vast databases, according to Bill Marder, senior vice president and general manager of the company's healthcare division. "We're making much better progress than we could ever achieve purely by our own in-house efforts. We could do this alone, but it would take far longer and cost far more," he says."
This eweek article http://www.eweek.com/c/a/Virtualization/Survey-Virtualization-Takes-Off-Cloud-Computing-on-the-Rise/
reveals the findings of a Forrester survey: In addition to the obvious around server virtualization and interest in the Cloud, here is a perspective on desktop virtualization:
"Alternatives to traditional PC technologies: Firms are feeling real painover the costs of maintaining PCs. Seventy percent of enterprises and 74percent of SMBs said they hope to lower PC costs with alternative technologiessuch as various forms of desktop or client virtualization."
Well, check out ftp://ftp.software.ibm.com/software/lotus/lotusweb/openclient/OVC_VERDE_Ubuntu_1103.pdf
Nice writeup by eWeek on Ubuntu Linux desktops..
"The biggest reason for Brooks' Ubuntu inclination isapplication availability. If there's a piece of Linux-supportingsoftware that you want to run, there's a good chance that it's beenpackaged up in a ready-to-install format for Ubuntu Linux. What's more,of all the operating systems he's used or reviewed, Ubuntu offers thebest set of tools for acquiring, installing, updating and removingapplications."
I got my 9 year old going Ubuntu desktop few months back. Webkins, downloading music to her iPod, playing games, creating charts, etc.
Works like a charm. Happy camper...
Every CIO and CFO is looking at ways to reduce CAPEX and OPEX. Increasingly IT investments are requiring more rapid ROI, within the year...
There are quite a few factoids in the cyberspace. For example:
- Per NIST, in 2004, "40% of engineering time is spent locating and validatingengineering information. 30% of projectcosts are wasted due to poor communication between systems. Theindustry cost? US$15.8 billion annually.
2. Salary.com annual survey:
-"some of their actual work-related activities reduce their productivity, such as fixing someone else's work (54 percent), dealing with office politics (47 percent) and waiting for a co-worker to finish something that is needed (42 percent)."
3. Infocom study for Verizonbusiness:
37% of employee time is spent in meetings. In USA alone ~11Million meetings occur daily. 50% of that is a waste.
Here are some productivity/efficiency/behavior and technology (CAPEX) and associated OPEX elements to consider:
1. Figuring out whom to collaborate and with what
- Finding the "right" available expert/collaborator
- Role-Role and community/group interaction dynamics
- Finding the required content I need to use to collaborate
- security/trust/privacy, IP
- right version
- Access to the right applications
2. Where to collaborate
- Wiki, Blog, Forums, Community
- teamroom, Jam room
- team collaboration repository
- Portal, desktop, virtual desktop
- Line of Business Application
3. How to communicate between the collaborators
- switching between structured and ad-hoc processes
- lack of attention vs opportunity to multi-task
- sorry was on mute
- dead silence
- could you repeat that please
- meetings jail
4. Quality of Service
- flexibility and choice
- end-end management
5. How to deepen my relationships
- opportunities to connect
- work together on projects
- build trust
So how do we get this ROI to stick? within the year you make the investment?
There is the no brainer around Travel, long distance telephone cost reduction, productivity improvements and
then the opportunity to reduce software license costs, yes from Microsoft enterprise agreements -- Liberate; and then of course the Migrate (infrastructure simplification, office to symphony, windows to linux, collaboration stack, etc.) and virtualize steps I blogged before.
AntonySatyadas 1100009CNT Tags:  computational collaboration algorithms chaos cost computing soft intelligence networks evolutionary algorithm systems fuzzy optimize neural genetic 2,309 Visits
As a computational intelligence / soft computing geek, I always get excited when these technologies are applied to real life problems.
Having spent decades in solving control, prediction, evaluation, and decision support problems in aerospace, geology, educational psychology, construction, economics and the like, it was good to see this work in using genetic algorithms to partner collaboration cost structures: http://www.informaworld.com/smpp/content~content=a782759954~db=all~jumptype=rssoptimize collaboration
"The paper elaborately analyses various collaboration patterns betweendistributed partners with the corresponding evaluation metrics forcollaboration time and cost."
There are others like Affinova who have been using GAs to optimize solutions to marketing challenges...
IBM was named 2009 CRN channel champion for quite a few categories including Collaboration Software: http://finance.yahoo.com/news/IBM-Named-2009-CRN-Channel-iw-14608383.html
" The CRN Channel Championsstudymeasures overall Solution Provider perceptions of vendorproducts andservices. The survey is the largest and broadest-based technologyintegrator market study in the industry"
Came across SharePoint expert, Michael Sampsons blog comments on Thomas Vander's article: http://currents.michaelsampson.net/2009/03/response-to-sharepoint-2007-gateway-drug-to-enterprise-social-tools.html
"If an organization has purchased and installed SharePoint without aproper technical due diligence about what it can do and can’t do in the“enterprise 2.0” or social computing area, it’s not Microsoft’s fault."
"Microsoft’s marketing has outstripped the technical functionality ofSharePoint for collaboration and social computing. No doubt about it."
Michael has this 7 pillar framework: "See my 7 Pillars framework for more, and then read the front page of SharePoint 7 Pillars, which concludes that SharePoint fails 6 and passes 1 of the pillars"
- Pillar 1 ... Shared Access to Team Data
- Pillar 2 ... Location-Independent Access to Team Data, People and Applications
- Pillar 3 ... Real-Time Joint Editing and Review
- Pillar 4 ... Coordinate Schedules with Team Aware Scheduling Software
- Pillar 5 ... Build Social Engagement through Presence, Blogs and IM
- Pillar 6 ... Enterprise Action Management
- Pillar 7 ... Broaden the Network through Automatic Discovery Services
Well, reminds me about the Enterprise 2.0 shoot out in Boston last year: http://mikeg.typepad.com/perceptions/2008/06/e20-conference.html
AntonySatyadas 1100009CNT Tags:  microsoft adoption enterprise vista assurance agreement software 2,150 Visits
Recently eweek's Joe Wilcox blogged about Microsoft's 10 unlucky and lucky breaks. Here are some interesting facts from these articles:
1. "Enterprise Vista
2. "Microsoft records Software Assurance sales as unearned revenue, whichis realized on an ongoing basis. During the average quarter, about 25percent to 35 percent of Microsoft revenue comes from unearned revenue.Microsoft recognized $6.3 billion in unearned revenue during fiscal2009 second quarter; total revenue was more than $16 billion."
And of course recently Microsoft announced price discounts for MS EA... like around 25%. Go figure? Also find out what happens to software ownership if you dont renew?
More adoption trends...
"The freelance marketplace Odesk (www.odesk.org) recently reported thatthe number of Linux-related jobs posted on its boards has increasedmore than 1400% since 2006": http://linux-foundation.org/weblogs/press/2009/03/01/linux-foundation-announces-training-program-to-meet-increasing-demand-for-linux-talent/
Berkley is offering Linux courses: http://www.unex.berkeley.edu/news/linuxcourses.html:
"For software programmers and developers worried about layoffs and jobsecurity in these tough economic times, the answer may be as clear asthe screen on your cell phone. That’s because manufacturers of smallconsumer equipment like cell phones and PDAs need programmers trainedin embedded Linux to hand-tune the product’s software code."
And then if you look at the hot jobs in 2009, there is a good intersection of roles that can benefit from such capabilities:
And as you may know, the Obama campaign used Ubuntu nation wide: http://boredandblogging.com/2008/10/21/obama-ubuntu/
Did you miss Lotusphere - Jan 2009 - in Orlando, FL?
You may not be too late. Check out these events...
AntonySatyadas 1100009CNT Tags:  notes novell gruman galen redhat symphony occs domino software web open infoworld social canonical ubuntu 2.0 linux 2,774 Visits
Well, we have been saying this for a while. And we have seen customer interest and adoption starting to trend in this direction for sure...
Check out this article by Galen Gruman in Infoworld: http://www.computerworld.com/action/article.do?command=viewArticleBasic&taxonomyName=Linux+and+Unix&articleId=9128813&taxonomyId=122&pageNumber=1
"Essentially, desktop Linux makes sense as the desktop OS only for thoseemployees who do common work in Office and Web apps. But that's a lotof people."
"OpenOffice is a sound alternative to Microsoft Office, but I spent most of my time with the free IBM Lotus Symphony, which is a slightly better productivity suite than OpenOffice, in the InfoWorld Test Center's evaluation."
"many companies, government agencies, and educational institutions canchuck at least some of them. Those based on XP -- or Windows 2000,which still has a huge installed base in government agencies -- canlook to big savings on licensing, hardware, and training costs."
AntonySatyadas 1100009CNT Tags:  cio canonical daas microsoft emr mundie gts desktone health client desktop amalga record craig vbridges virtual 2,413 Visits
Interesting interview with Craig Mundie, Microsoft's Chief Research and Strategy Officer in the CIO magazine
"The next thing that will emerge is an architecture that allows theapplication developer to think of the cloud plus the clientarchitecturally as a single thing. In a sense, it is like client/severcomputing in the enterprise. It was the homogeneity that existedbetween some of the facilities at the server and the client end thatallowed people to build those applications. We've never had that kindof architectural homogeneity in this cloud-plus-client orInternet-plus-smart-devices world, and I'm predicting that will be thenext big thing."
Indeed... Check out http://www.ibm.com/lotus/openclient and http://vbridges.com/wp/ and even http://desktone.com/ and http://www-935.ibm.com/services/us/index.wss/offering/eus/a1026737
"The idea of electronic medical records is uninteresting? Yes, in theway that people have historically talked about them. In fact, thisAmalga product that we've been building and deploying really movesbeyond the idea that you need a prior, specified medical record. Itjust ingests all of the historical medical information, synthesizesmetadata, flattens it out and creates a new abstraction for dealingwith all for the medical information."
Well, check out the IBM 3d patient record software in Denmark: http://www.reuters.com/article/technologyNews/idUSTRE5294X720090310 and a first of a kind electronic health record exchange with MedVirginia and Social Security Administration in USA here: http://finance.yahoo.com/news/IBM-MedVirginia-and-Social-iw-14697133.html