Watson was optimized to tackle a specific challenge:
competing against the world’s best Jeopardy! contestants. It does this by sifting through large amounts of unstructured information to find potential answers and assigning a confidence measure to each potential answer. When it has high confidence in an answer, it will buzz in and offer the answer. Beyond Jeopardy!,
IBM is working to deploy this technology
to businesses and governments dealing with the information overload
problem. At work, few of us are like
Ken Jennings, able to instantly answer almost every question thrown at us - -
with an 80-90% success rate. There is
simply too much information and more information is coming in all the
time. Whether we’re in finance, HR, IT,
or another area, our success at work depends upon dealing with huge volumes of
information, sifting through it to find
the “good information”, and then using the information to make decisions to do our
job. Technology like that used in Watson can provide for our consideration potential answers as well as the "evidence" it used to come up with potential answers.
In discussions recently with some of our military colleagues, they came up with numerous ideas for deploying Watson-like technology. They cited the problem of “request overload” - - dealing with all the requests for Predator and similar UAV missions. How could they deploy their limited resources to best effect? Another person mentioned the problem of sifting through all the intelligence information – most of it in the form of unstructured information formats such as video and text – to find the relevant information to a mission they were planning. Another discussed the problem of monitoring their “situational awareness” and how hard it was to keep track of all the data coming in. “Could Watson help monitor our security posture and alert us to potential threats?” asked another.
Are you dealing with massive amounts of information? How could a Watson-like system assist you at work? Do you want to recruit Watson to work for your agency? We want to hear your thoughts either in this blog or directly. Write to me at email@example.com.
We’re hosting 2 free Watson Overview Briefings
on July 26 and 27. More
information at our website: www.ibm.com/ascdc
Frank Stein, Director, Analytics Solution Center