questions ready for the next Ask the Expert (ATE) event will be held on
November 8th, 2011 from 8:00 am to 8:00 pm Eastern Time USA. Register for this event
Ask the Experts Online Jam"
(ATE) is a valuable opportunity for Global Tivoli User Community (TUC)
Members to connect with real-world experts on a range of Tivoli
products. These experts, many from IBM development, are recruited to
answer questions on an array of product topics for a concentrated period
of 12 hours
This upcoming ATE event will include experts on Tivoli and Maximo topics including: Cloud
- Tivoli Live (Software as a Service)
- IBM Service Agility Accelerator for Cloud
This session will run from 8:00 am to 8:00 pm Eastern Time USA
To accommodate AP and EMEA members, questions may be submitted 9 hours prior to the event.
To find the time in your city check out the World Clock meeting planner website.
WHY SHOULD YOU PARTICIPATE?
- It's free to attend.
- Your technical questions will be answered directly from the IBM experts themselves, no middleman!
- You may ask as many questions as you'd like.
- You can learn more about your products and gain a competitive edge for yourself and your company.
- Keep up with the next generation technology, and get the scoop on new product release dates and the improvements being made.
ABOUT THE TIVOLI USER COMMUNITYThe Tivoli User Community
(TUC) is the largest network of Tivoli professionals in the world.
With more than 30,000+ members in 138 countries and 160+ local and
special interest groups, the TUC links a global network of users,
developers, business partners, and IBM sales/technical staff. Members
share a common interest in increasing the knowledge of Tivoli and
Maximo software and solutions to solve business problems. Register
to become a member today.
We look forward to your participation.
IBM® Smart Cloud™ Control Desk is a unified asset and service management software which provides a common control center for managing business processes for both digital and physical assets. SmartCloud is a comprehensive solution that helps reduce cost and minimize service disruptions through automated service request handling, efficient change management, optimized asset lifecycle management across IT and enterprise domains. This IT Infrastructure Library (ITIL) compliant software is accessible through mobile devices and integrates with social media and development tools. User organizations can choose their preferred delivery model, such as on-premise, Software as a Service (SaaS) or Virtual Machine (VM) image, and seamlessly change this when business needs evolve.
This white paper is based on a webcast presentation made to the Tivoli User Community entitled: “The Evolution of IT Service Management to a Cloud Based Platform for Service Automation: The Impact on Your Business and Bottom Line”. The purpose of the presentation was to examine SmartCloud Control Desk and how it addresses the market, with a specific focus on the SaaS model.
The presentation was made by Rob Goodling, Market Manager, Software as a Service Business Programs Manager, Cloud and Smarter Infrastructure at IBM. Rob has served in numerous strategy and product management roles at IBM, Candle Corporation, and Compaq Computer Corporation. Rob has extensive experience in developing new market areas for IT service management and cloud computing. He holds a MBA from the University of Texas at Austin - The Red McCombs School of Business.
Has anyone checked out the Tivoli presence for IEA training lately? We have >380 modules across 53 products! Tivoli IEA modules
Modified on by rewillen
I had great discussions at Impact 2014 on DevOps, SmartCloud Orchestrator, SoftLayer, BlueMix and so much more. One of the most common topics I was asked about was how SmartCloud Orchestrator relates to PureApplication System. SmartCloud Orchestrator shares common pattern technology with PureApplication System allowing the same pattern to be moved between environments, and it also provides orchestration capabilities that can be used directly with PureApplication to add significant capabilities to your cloud environments. These orchestration capabilities are built by purposing IBM Business Process Manager for your cloud orchestration needs.
Based on experience with PureApplication System customers, here are my top five reasons to consider adding SmartCloud Orchestrator:
Data center integration. In all likelihood, your PureApplication deployments are not self-contained on the rack. The orchestration engine within SmartCloud Orchestrator is perfect for adding external coordination to tie your patterns to external sources. For example, you can build a workflow within the orchestrator to deploy a pattern on PureApplication and after the deployment to open the corresponding ports in your firewall and update your CMDB. Orchestrator provides pre-built integrations for network, storage, change management, pattern deployment, etc that are readily adaptable for PureApplication System. The Process Designer within Orchestrator can be used to build any additional, custom integration into your data center.
Manual process integration. While your goal may be full automation, most customers I speak with still have some manual process steps, including approval processing. The Process Designer supports “human tasks” within the workflows so if necessary you can keep the peace by getting the security guys approval before opening that port.
Self-Service Offerings. If you want to offer a simplified or highly customized catalog to your PureApplication patterns, the SmartCloud Orchestration catalog provides this. The catalog links to your workflows, allowing you to control user experience. In addition, you can use the same catalog to launch services outside of PureApplication, such as storage as a service.
Cross rack orchestration. If you have multiple PureApplication racks, you can use Orchestrator to provide any additional cross rack coordination not built into PureApplication. For example, establishing a highly available application by deploying the application on two racks and integrating both deployments to the same load balancer.
Cross cloud orchestration. You may have workloads that are better fitted to run outside of PureApplication, in environment such as a PureApplication Services on SoftLayer or on KVM OpenStack. SmartCloud Orchestrator provides OpenStack and EC2 integration, and includes the same pattern deployment capabilities as PureApplication so you can share assets. The Self-Service offerings can broker deployments into either PureApplication or other on or off-premise clouds, with decision rules to choose the best fit for a particular request, and even move or burst to across clouds.
These are just a few reasons to consider adding SmartCloud Orchestrator to your IBM PureApplication System. Here’s a short video showing you how easy it is to integrate PureApplication deployments into SmartCloud Orchestrator. You can download the SmartCloud Orchestrator Content Pack for PureApplication System. Get more information on SmartCloud Orchestrator and go hybrid by checking out PureApplication Services on SoftLayer or get a 30 day trial on SoftLayer.
IBM SmartCloud Provisioning 2.1.0 Fixpack 1 has been released at the end of November.
This fixpack adds support for zLinux as managed-to platform and
include a few enhancements in the network segregation space, image
management, ldap management
A few more details about enhancements:
you can now use the "Resetting connection" button even if you have
images provisioned on that hypervisor (of course the hypervisor should
be in maintenance mode in the Workload Deployer). This allows you for
example to discover newly added networks in your hypervisor without the
need to get rid of deployed images.
more statuses have been added to describe the High Scale Low Touch
compatibility in virtual Image Library and messages have been improved
so that you can easily understand on which hypervisor the image can run
you can now deploy virtual system patterns on zLinux platform
you can use Image Construction and Composition Tool to extend zLinux images
The fixpack can be installed as an update on top of your existing IBM SmartCloud Provisioning 2.1 installation or as a fresh new installation.
You can download it from http://www.ibm.com/support/fixcentral
Earlier today, IBM shared its point of view on the future of the data center with Smarter Computing V3
, a cross-IBM set of products and technologies that enable a smarter planet through Cloud, Data and Security.
focus is IBM Enterprise Systems (zEnterprise EC12 and Power)
and their ability to deliver exceptional value through a Cloud-optimized
IT infrastructure. We've seen how organizations have been able to
leverage IBM Enterprise Systems to achieve significant benefits. Take
the City of Honolulu
for example which was able to lower its licensing costs by 68%
while increasing tax revenue by $1.4M USD in just three months.
IBM's cloud solutions are based on an open standards approach and
common tools, optimized for diverse workload needs, organizations can
leverage Enterprise Systems within their existing IT environments while
protecting existing investments and minimizing the need to retrain or
hire specialized skills. And offerings such as Cloud Ready for Linux on System z
enable organizations to start their Cloud journey quickly by delivering
advanced image and software-based cloud service delivery with
integration provisioning and monitoring.
Learn more by visiting this site and attending the System z webcast on October 17.
Among top challenges for cloud, Security is the top most
concern. There are several concerns with regard to securing the cloud. Cloud
computing tests the limits of security operations and infrastructure for the
various security and privacy domains. Check out all the details of these
interesting topic discussed as part of these blog posts.
Security – The top most concern & opportunity
datacenter identities for Cloud
Follow/ Click the tag “stepbystep” once you are on cloud computing central to see all the previous
posts on the topic.
The IBM® Tivoli® OMEGAMON® XE on z/VM® and Linux Version 4 Release 3 (V4.3.0)
library is available in the following information center:
This online information center contains the most up-to-date information about
You can search across the OMEGAMON XE on z/VM and Linux library in the
information center. It contains links and information about the product,
including information about getting started (Learning tab), task information
(Task tab), and resource information (Community and Support tab).
We want your opinions. You can click the Feedback link on each book page to
contact IBM with suggestions for and comments about the information.
If you prefer using the books in PDF format, you can download a compressed
file from the information center.
For a list of the new or changed functions for OMEGAMON XE on z/VM and Linux
Version 4.3.0, including references to where functions are described in the
library, see Chapter 1 in the OMEGAMON XE on z/VM and Linux Planning and
Configuration Guide, SC27-2837.
Gain Visibility, Control and Automation across your organization and infrastructure boundaries.
Are you looking to increase your personal skills in the Service Management arena?
Are a responsible for a team of Tivoli professionals who need to delve deeper into the products?
Would you or your team benefit from learning deep technical skills from real experts in their fields?
Then the EMEA Tivoli & Security Technical Conference 2012 is just what you need!
One of the many business benefits of honing your skills at this conference is the enhanced return
on investment in Tivoli & Security products. Whether you learn best by listening, watching or by doing,
we have it covered with our expert presentations, demos and hands on labs.
Take this opportunity to attend the only IBM Tivoli & Security Technical conference in Europe this year,
but be quick, as places are limited and early booking is highly recommended! Book before July 31st and
receive a 10% discount and 2 free certification exams worth $400! Tivoli solutions are at the heart
of IBM’s Smarter Planet initiative. In addition to our deep technical sessions we will focus on some
actual projects, and related technologies. We are excited to demonstrate our best practices based on
comprehensive Tivoli implementation projects. Whether your role in managing a dynamic infrastructure
is executive leadership, security, operations, storage, production, delivery, facilities or communications
service, the most valuable opportunity to gain the necessary service management skills is at the EMEA Tivoli
& Security Technical Conference. This year, the event offers:
“How to” technical classes taught by product experts
Hands-on demos, labs and workshops
Panel discussion about challenges, best practices and lessons learned
The latest solutions and demos from IBM partners
Version 2.1 of the Service Health for IBM® SmartCloud Provisioning
has been released, and is availble for download from the IBM Integrated Service Management Library (ISML, see link below). This offering provides prebuilt integrations between IBM SmartCloud Provisioning and IBM SmartCloud Monitoring
, allowing you to increase the performance and resilience of your IBM SmartCloud Provisioning infrastructure through identification of performance issues.
This solution is installed using the IBM Installation Manager. The installation uses the IBM SmartCloud Provisioning PXE server to automatically configure and deploy the necessary monitoring agents to the entire SmartCloud Provisioning infrastructure. Any future machines added to the infrastructure will automatically include the appropriate monitoring agents.
Once installed, this solution will add to the Tivoli® Enterprise Portal, provided by IBM SmartCloud Monitoring, a new custom navigator which provides a logical view of your SmartCloud Monitoring infrastructure. For each grouping in this navigator view there is a pre-built, customizable Workspace to provide information relevant to the selected SmartCloud Provisioning component.
This solution also provides sixteen new monitoring situations, or threshold configurations, to provide alerts for common issues that could affect the availability of your IBM SmartCloud Provisioning environment. In addition, Version 2.1 also includes support for IBM Virtual Image Library and IBM Workload Deployer.
When you modify an existing
out-of-the-box report, how do you replace IBM logo with your company logo? It’s
as simple as copying your image in a couple of locations and pointing an image
URL within Report Studio to your image. Let’s see how you can do this with TCR
For TCR 2.1,
images need to be stored in 2 locations:
directory listed above is used for HTML reports displayed within TCR. The second
directory is used for Excel, PDF, and emailed HTML. [Continue Reading]
Modified on by gperreca
SmartCloud Orchestrator 18.104.22.168 interim Fix 4 (iFix 22.214.171.124-CSI-ISCO-IF0004) is available for download from Fixcentral.
The following version of IBM SmartCloud Orchestrator must be installed:
SmartCloud Orchestrator 2.3.0 Fix Pack 1 or SmartCloud Orchestrator Enterprise 2.3.0 Fix Pack 1 with any of the officially released 126.96.36.199 iFixes OR LA fixes.
It supercedes the previous SmartCloud Orchestrator 188.8.131.52 iFixes 184.108.40.206-CSI-ISCO-IF0001, 220.127.116.11-CSI-ISCO-IF0002, and 18.104.22.168-CSI-ISCO-IF0003. It also supersedes 22.214.171.124-CSI-ISCO LA fixes LA0001 to LA0006.
The following issues and security vulnerabilities are addressed by this iFix:
APAR ZZ00236 - Image not being discovered by VIL (126.96.36.199-CSI-ISCO-IF0002)
APAR ZZ00240 - authentication error CTJCO0004E occurs in the self-service UI when users do not work in their default domain (188.8.131.52-CSI-ISCO-LA0001)
APAR ZZ00201 - BPM Proxy does not handle multipart/form-data content type (184.108.40.206-CSI-ISCO-LA0002)
APAR ZZ00234 - Event-based orchestration goes into endless loop if vSys instance has no associated pattern (220.127.116.11-CSI-ISCO-LA0003)
APAR IT00875 - iwd fails to allocate a disk (18.104.22.168-CSI-ISCO-LA0005)
APAR IT01808/SE59154 - SCO attempts to delete the hypervisor if it is not available over the network.(22.214.171.124-CSI-ISCO-LA0005)
APAR SE59130 - SCO change flavor updates are not reflected in the SCO UI (126.96.36.199-CSI-ISCO-LA0005)
APAR IT01591 - Deployed Virtual Instances in VMware Region show as deleted (188.8.131.52-CSI-ISCO-LA0005)
APAR ZZ00223 - Improve error message to advise to check for encrypted disks (184.108.40.206-CSI-ISCO-LA0005)
APAR SE58917 - Special characters in Resource Pool Names cause VMware region install to fail (220.127.116.11-CSI-ISCO-LA0005)
PMR 72121,999,000 - Virtual System Instances unable to be managed.(18.104.22.168-CSI-ISCO-LA0005)
APAR ZZ00244 - ReturnParameters in SCOrchestrator Toolkit cannot handle large outputParameterObject (22.214.171.124-CSI-ISCO-LA0006)
APAR ZZ00246 - Bigger JSON Content in GenericRest call (100kb) does not work (126.96.36.199-CSI-ISCO-LA0006)
DEFECT 137472 - Support for vCenter 5.5 in Vil (188.8.131.52-CSI-ISCO-IF0003)
APAR ZZ00233 - VIL checkout to vCenter fails (184.108.40.206-CSI-ISCO-IF0003)
APAR IT01260 - "Forgot your password" does not work in SCO 2.3 (220.127.116.11-CSI-ISCO-IF0003)
APAR IT00519 - Increasing workload deployer default log level causes system failure (18.104.22.168-CSI-ISCO-IF0003)
APAR IT02053 - SCO 2.3 Toolbar not showing for some VMs (22.214.171.124-CSI-ISCO-IF0003)
APAR ZZ00204 - Indexing of image and check-out operations failed for domain user with dots (126.96.36.199-CSI-ISCO-IF0003)
APAR ZZ00256 - SAAM can't get the running status of openstack services when SCO server OS locale is non-English (188.8.131.52-CSI-ISCO-IF0003)
APAR SE58688 - KVM compute nodes are going offline and can't deply any new patterns and VMs (184.108.40.206-CSI-ISCO-IF0003)
APAR ZZ00169 - ICCT extension of AIX NIM image didn't run properly (220.127.116.11-CSI-ISCO-IF0003)
APAR ZZ00242 - Config_network.sh does not work in a "real" environment (18.104.22.168-CSI-ISCO-IF0003)
APAR SE59389 - SCE fails to deploy to vCenter 5.1 U2 or vCenter 5.5. (22.214.171.124-CSI-ISCO-IF0003)
DEFECT 146765 - Bulk provisioning of vsys with NovaNotification enabled sometimes failed with 'No region information for vm <uuid>'
DEFECT 141765 - PDCollect does not collect fileserver logs and error.log (126.96.36.199-CSI-ISCO-IF0003)
APAR ZZ00260 - Fresh installation of VIL 188.8.131.52 failed with 1.5 JVM points to WAS JVM
APAR IT01643 - SCO Cannot set Access granted to for self service offering
PMR 60442,999,000 - IBM SCO creates /tmp/javasharedresources directory on Central-Server-3 with world-writable permissions
APAR IT02579 - Windows VM is marked as Linux in IWD
APAR IT03096 - Can not see hypervisors in the SCO UI
APAR IT02802 - Custom nodes will not scaleout automatically when instances are deployed by SCO
APAR ZZ00265 - Unable to get the virtual image library to synchronize with the VMcontrol system
APAR SE59132 - Can not contact VM's over the network with multiple NICs
APAR SE57862 - "Default add disk" doesn't work for Linux image in a Japanese VMware environment
APAR SE58494 - Cannot change SCE admin password if containing "!" char
CVE-2014-0076 - OpenSSL could allow a local attacker to obtain sensitive information (184.108.40.206-CSI-ISCO-IF0001)
CVE-2014-0160 - OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error in the TLS/DTLS heartbeat functionality
CVE-2014-0411 - Unspecified vulnerability in Oracle Java SE 5.0u55, 6u65, and 7u45 (220.127.116.11-CSI-ISCO-IF0002)
CVE-2013-5802 - Unspecified vulnerability in Oracle Java SE related to the JAXP component (18.104.22.168-CSI-ISCO-IF0002)
CVE-2013-5772 - Unspecified vulnerability in Oracle Java SE related to the jhat component (22.214.171.124-CSI-ISCO-IF0002)
CVE-2014-0473 - Django cross-site request forgery (126.96.36.199-CSI-ISCO-IF0003)
CVE-2014-0474 - Django data injection (188.8.131.52-CSI-ISCO-IF0003)
CVE-2014-0472 - Django django.core.urlresolvers.reverse() code execution (184.108.40.206-CSI-ISCO-IF0003)
CVE-2014-0224 - OpenSSL is vulnerable to a man-in-the-middle attack (220.127.116.11-CSI-ISCO-IF0003)
CVE-2014-0221 - OpenSSL is vulnerable to a denial of service (18.104.22.168-CSI-ISCO-IF0003)
CVE-2014-0195 - OpenSSL is vulnerable to a buffer overflow (22.214.171.124-CSI-ISCO-IF0003)
CVE-2014-0198 - OpenSSL is vulnerable to a denial of service (126.96.36.199-CSI-ISCO-IF0003)
CVE-2010-5298 - OpenSSL is vulnerable to a denial of service (188.8.131.52-CSI-ISCO-IF0003)
CVE-2014-3470 - OpenSSL is vulnerable to a denial of service (184.108.40.206-CSI-ISCO-IF0003)
CVE-2014-0453 - Unspecified vulnerability in Oracle Java SE 5.0u61, 6u71, 7u51, and 8; JRockit R27.8.1 and R28.3.1;
and Java SE Embedded 7u51 allows remote attackers to affect confidentiality and integrity via unknown vectors related to Security.
CVE-2014-0460 - An unspecified vulnerability related to the JNDI component has partial confidentiality impact, partial integrity impact,
and no availability impact.
CVE-2014-0878 - A vulnerability in the IBMSecureRandom implementation of the IBMJCE and IBMSecureRandom cryptographic providers potentially
allows an attacker to predict the output of the random number generator under certain circumstances.
CVE-2014-1418 - Django Vary and Cache-Control headers information disclosure.
Django could allow a remote attacker to obtain sensitive information, caused by the failure to properly remove Vary and Cache-Control headers
from HTTP responses. An attacker could exploit this vulnerability to obtain sensitive information.
CVE-2014-3730 - Django malformed URL security bypass.
Django could allow a remote attacker to bypass security restrictions, caused by the improper validation of malformed URLs. An attacker
could exploit this vulnerability to gain unauthorized access to the system.
CVE-2013-6491 - when using the qpid client. An attacker could exploit this vulnerability using man-in-the-middle techniques to obtain
sensitive information. The python-qpid client (common/rpc/impl_qpid.py) in OpenStack Oslo before 2013.2 does not enforce SSL connections
when qpid_protocol is set to ssl, which allows remote attackers to obtain sensitive information by sniffing the network.
CVE-2014-2237 - The memcache token backend in OpenStack Identity (Keystone) 2013.1 through 2.013.1.4, 2013.2 through 2013.2.2, and icehouse
before icehouse-3, when issuing a trust token with impersonation enabled, does not include this token in the trustee's token-index-list,
which prevents the token from being invalidated by bulk token revocation and allows the trustee to bypass intended access restrictions.
CVE-2014-0105 - The auth_token middleware in the OpenStack Python client library for Keystone (aka python-keystoneclient) before 0.7.0
does not properly retrieve user tokens from memcache, which allows remote authenticated users to gain privileges in opportunistic circumstances
via a large number of requests, related to an interaction between eventlet and python-memcached.
CVE-2014-2828 - The V3 API in OpenStack Identity (Keystone) 2013.1 before 2013.2.4 and icehouse before icehouse-rc2 allows remote attackers to
cause a denial of service (CPU consumption) via a large number of the same authentication method in a request, aka "authentication chaining."
Webcast June 9, 11AM ET - Cloud - Extending your Virtualization Into the Cloud Special Offer! - All webcast participants will receive a free Cloud Assessment test and 50% off the Cloud Certification test from IBM
Sign up for this webcast >>
Webcast Time: Thursday, June 9, 2011, 11:00AM Eastern USA
Description: The benefits from cloud computing seem clear: cost reduction, better flexibility, scale to meet business demands, etc. However, getting to cloud involves a lot of decisions Learn how some of your colleagues are leveraging Tivoli solutions to automate virtualized environments and move to private clouds.
Speakers: Moe Abdula, IBM Director, Service Automation and Cloud Solutions Product Management
and Bowman Hall, IBM Director, Cloud Computing Client Engagements, IBM Software Group.
Getting Started with the Tivoli User Community (TUC) : To participate
in this live webcast you must be a registered member of the TUC. Membership is free. Please register now! Once you
become a member you can join a local or virtual user group, take advantage of
our online education and certification resources as well as our networking and
collaboration tools. Other
benefits include; Pulse Conference Discounts codes; 40% Discount on Tivoli
books from IBM Press, Free certification testing at local user group meetings
and much more.
C&SI IT, the leader in providing enterprise cloud infrastructure, is announcing the General Availability of the next major evolution in Cloud deployment; the Continuous Delivery Cloud powered by SmartCloud Orchestrator (SCO) 2.2.
Much of today's use of the C&SI IT virtual infrastructure is classified as enterprise virtualization. C&SI has achieved outstanding capital and expense cost avoidance using this infrastructure. Moving ahead and truly embracing cloud requires a cultural change as well as a technological change. C&SI IT is leading that change by deploying IBM SCO and IBM Continuous Delivery products to enable development, test, and support teams with the tools required for DevOps and dynamic cloud use.
The new Continuous Delivery Cloud environment enables teams to create and deploy production-like environments in minutes...not weeks or months! Based on IBM's SmartCloud Foundation, this environment provides numerous new features:
Automated Delivery: Create, configure, and automate a continuous delivery process to build, deploy, and test in the cloud using virtual system patterns.
DevOps: Leverage production-like cloud environments throughout the development lifecycle to support agile development.
Self Service: Construct, deploy, and manage cloud resources directly.
Dev Tools: Use the Rational Team Concert integrated set of tools directly in the cloud, with support for UrbanCode and Green Hat coming soon.
Manage Assets: Ensure the right code gets into the right images and patterns with a version controlled Virtual Image Library management system.
The infrastructure is running on nine IBM x3850s with XIV SAN with a capacity of approximately 2000 virtual machines. The installation proved quite easy and robust after locating adequate physical hardware to host the SCO services. Part of the install creates four service VMs running the various components of SCO: Virtual Image Library, Image Construction and Composition Tool, Business Process Manager, and DB2. One configuration issue that I encountered was defining the network with the correct size even though the subnet mask was provided.
nova-manage network create --fixed_range_v4=9.x.y.0/23 --network_size=512 --gateway=9.x.y.1 --label VLAN2xy --vlan=2xy --bridge=br4090 --dns1=9.a.b.c --dns2=9.a.b.d
Another issue that I ran into was related to quotas and it is important to verify user (nova quota-show id) and project quotas (nova-manage project quota id).
I also opted to recreate my “flavors” to something that was more meaningful to me. Within SCO, the flavor determines the hardware resources for the deployed VM.
nova flavor-delete 2
nova flavor-create CSI.1CPU.2GB_RAM.25GB_HD 18 2048 25 1
The environment is currently onboarding various test, development, and support teams. Stay tuned for user feedback on the new cloud environment.
The project background can be found in the original blog post at https://www.ibm.com/developerworks/community/blogs/9e696bfa-94af-4f5a-ab50-c955cca76fd0/entry/tivoli_it_transformation_drinking_our_own_champagne?lang=en.
Additional information can be found in the Cloud Provisioning and Orchestration community (https://www.ibm.com/developerworks/mydeveloperworks/groups/service/html/communityview?communityUuid=e5a54efe-3c9f-491b-af2a-e5400516b5aal).