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IBM Solution for BSM - extended platform support release now available.
The IBM Solution for Business Service Management has now been updated to support AIX, Solaris, Windows, zLinux and Linux. The updated delivery can be found at the following link: http ://w ww.i bm.c om/s oftw are/ isml ibra ry?N avCo de=1 TW10 BM09 Original Blog post for the IBM Solution for Business Service Management, with details on the solution can be found here: https://www.ibm.com/developerworks/mydeveloperworks/blogs/7d5ebce8-2dd8-449c-a58e-4676134e3eb8/entry/ibm_solution_for_business_service_management_is_now_available6?lang=en ... [More]
Tags: for management ibm bsma service business solution |
Adding Social Media to your Product Support Toolkit
The Internet is changing the face of product support. It is an
undeniable fact that the manner in which we attempt to resolve problems,
be they complex software applications or finding the closest Italian
restaurant, is entirely different than 10, 5, or even 2 years ago. In
all facets of our daily lives, how we search for answers to even the
simplest of problems have been forever changed through online technology
and capabilities. The Internet permeates all aspects of our lives; how
many readers of this blog post do not understand... [More]
Tags: social support business |
TBSM operating system requirements update
The Prerequisite requirements for IBM Tivoli Business Service Manager 6.1 have been updated on the TBSM Developer Works wiki. https://www.ibm.com/developerworks/mydeveloperworks/wikis/home?lang=en#/wiki/Tivoli Business Service Manager1/page/Prerequisite requirements Specifically, SUSE Linux Enterprise Server (SLES) 11 Note: This version of Linux is supported up to service pack 1 (SP1).
Tags: service bsm tbsm 6.1 business manager |
Video overview of TBSM documentation resources
We recognize that it can sometimes be difficult to locate the TBSM documentation to address a specific issue or requirement. The TBSM Information Center contains a significant amount of content with a range of guides to support the product. In addition to the Information Center, TBSM is also supported by a range of other sources that each provide detailed guidance and instructional content. In an effort to help our users navigate to the most appropriate content quickly, we have created a brief video demonstration of the TBSM documentation... [More]
Tags: management tivoli center service publications tbsm documentation business video information |
TUC Webcast Tomorrow: The Evolving Nature of Application Management in Cloud & Shared IT Infrastructures
Don't Miss the Tivoli User Community Webcast Tomorrow: The Evolving Nature of Application Management in Cloud
& Shared IT Infrastructures Date: July 10, 2012 at 3:00 pm EST, USA RESERVE YOUR WEBCAST
SEAT NOW Overview: The
move to cloud and shared IT infrastructures is accelerating in enterprises
across the globe. Are your operations and service management processes and
solutions evolving to keep up with this fundamental shift? Learn how IBM can
help you manage your applications in cloud and hybrid environments, ensuring you
reap the... [More]
Tags: business application community tivoli apm products tuc management performance user webcast bsm |
