Using Application Performance Monitoring for SAP
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solution is great example of using Tivoli products together to holistically
provide application performance management.
The application example used is the SAP© enterprise software
application. The solution illustrates
how to monitor and set thresholds for performance characteristics, as well as
identify and isolate issues causing performance issues with the
The solution measures performance of the application both at the end user level, and internally through the various components. This gives the user appropriate information to see both the end user experience as well as the performance of the internal components that comprise the application.
Fig 2: Transaction Topology showing SAP web application hops
The following highlights of the solution separate the Tivoli solution from the competition:
The user can launch directly to the right granularity of monitoring to help them remediate the issue. This allows business and operations staff to understand the complex relationships between the business services and the supporting technology infrastructure.
Fig 3: Consolidated dashboard in TBSM showing SAP service trees and ITM workspaces
For video highlights, go to the solution video on the Service Management Connect YouTube Channel
The solution document is available here: Application Performance Management for SAP©