Jazz for Service Management

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Server Dashboards show percentages as 100% instead of 1%

bogaerba Visits (1309)

With Jazz for Service Management, there can be cases where the Server Dashboards have tables showing values of 100%, while values of 1% are being expected: This happens when JazzSM is using the ITM data provider, up to ITM 6.3 FP5. There are some known APARs in this area, IV75571 and IV80202, both fixed with ITM 6.3 FP7. After applying FP7, this problem should be gone. If the problem is still there after FP7, then the ITMREST data provider will have to be re-registered. You can use this procedure to re-register the ITMREST data provider... [More]

Tags: jazzsm dashboards server

DashTools Overview

JyothiKeshav Comment (1) Visits (2268)

Dash Tools can be used to assist in debugging data, widget, and dashboard Integrations in the IBM Dashboard Application Services Hub ( DASH) It is an optional package in DASH and the packagefiles and installation scripts are located at JazzSM_HOME/ui/samples/DashTools These widgets are for debugging purpose only and not for production DASHBoards How to Install DASH Tools: At the command line, change to the following directory or use relative path to direct to this location JazzSM_HOME... [More]

Dash Tools 2.3 Now Available

sdiering Visits (2185)

An update to the Dash Tools toolkit is now available. The major additions are: the Parm Detective tool - allows you to progressively explore and ultimately discover the parameters defined by any DASH data provider dataset. updates to the dashHub pages - i ntegrated TimeSe t event, added Parm Detective page Full details and downloads are here Steve Diering

Tags: jazzsm dashtools dash

Console Properties of IBM Dashboard Application Hub

NandithaChindaloor Visits (2427)

Console Properties of IBM Dashboard Application Hub The editable Console Properties of IBM Dashboard application can be changed according to the user requirement by modifying the values of Console properties. In DASH , User can change Console Properties in 2 different ways 1. Console Properties GUI : The Console Properties page from Dash 3.1.2 and 3.1.2.1 release displays editable properties and values of the console. User can select a property and change the value accordingly to their requirements. To View Console... [More]

DASH Console Analytics UI

JyothiKeshav Visits (1730)

Console Analytics provides details about pages being accessed in Dashboard Application Services Hub. It allows you to review and manage dashboard activity data. In DASH , Console Analytics can be viewed in 2 ways: 1. Console Analytics GUI is a new feature introduced in Jazz for Service Management 1.1.2.1 fixpack. To view Console Analytics data through UI, Log in to the console and select Settings > Console Analytics . ... [More]

Tweet hour with Jazz for Service Management

SumaNarasimhaswamy Visits (2470)

Jazz TM for Service Management brings together the community's open specifications for linking data and other shared integration services, including DASH(Dashboard Application Services Hub) and Reporting Services. DASH provides visualization capabilities and Reporting Services provides a common reporting platform for all ITSM products. Join us during this tweet hour to know more about Jazz TM for Service Management DASH and Reporting Services and leverage this opportunity to interact with our panelist for your queries. Schedule : 29th... [More]

Jazz™ for Service Management 1.1.2.1 fixpack comes packed with enhanced user friendly features

SumaNarasimhaswamy Visits (2366)

IBM has released Jazz ™ for Service Management 1.1.2.1 fixpack. This offers a flexible, interactive and easy-to-use framework. This fixpack enhances the core features and ships with a set of useful plugins. Jazz for Service Management 1.1.2.1 fixpack introduces the following new features: Reporting Services in Jazz for Service Management now leverages IBM® Cognos® 10.2.1.7 The Console Analytics feature allows you to review and manage dashboard activity data. To view Console Analytics data, log into the DASH console... [More]

ITM Agent Insights: Understanding Jazz for Service Management

Jayesh Khatri Visits (3501)

There are several aspects of Jazz for Service Management (i.e. JazzSM) which users need to understand in order to utilize the full potential of this product offering. Here we are going to address the main questions new users come across while working with JazzSM. Also see the index of all the other JazzSM blogs posted under the ITM Agent Insights series at the bottom of the page. 1) What is JazzSM? JazzSM is a bundle of 5 core services: Administration Services Registry Services Reporting Services (Tivoli Common Reporting) Security... [More]

Tags: jazzsm

Jazz for Service Management 1.1.2.0 Update for TDI install

ericabr Visits (3138)

As of the Jazz for Service Management mod release 1.1.2.0, the procedure installing TDI has changed. The two jar files( com.ibm.di.api.bind.jar and com.ibm.di.api.rest.jar) that were needed for DASH to communicate with TDI are no longer supplied in the JazzSM install. They are now being supplied with TDI 7.1.1 as of fix pack 4 The steps to install TDI 7.1.1 for Jazz SM 1.1.2.0 are as follows: Install Tivoli Directory Integrator Version 7.1.1. For more information on its requirements and how to install the... [More]

Tags: fixpack mod_release dash jazzsm_1.1.2 upgrade dashboarding tdi

Creating a custom chart

Ed.Schiebel Comments (2) Visits (4269)

I often get asked how to make some change to a chart in DASH when there isn't anything in our UI to get it done. Fortunately DASH's charting widget was designed to be extensible, and can be teased into doing almost anything you want with a little work. In this article I'll show you how to customize a chart by creating a heatmap chart with custom coloring. We'll learn a couple valuable techniques: how to create a new type of chart not currently available out of the box, and how to modify a chart's default rendering behavior.... [More]

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