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About this blog

Welcome to the Jazz for Service Management Blog, where you can read the perspectives from the Jazz for SM experts. Please also join the JazzSM Group: http://smconnect.net/jazzsm This Blog provides insights into the overall Jazz for SM solution, as
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    Steps to recover when user smadmin gets duplicated in LDAP or ObjectServer User Repository

    Sharon R T Orillaneda 110000Q9JV | | Visits (176)

    Tweet
    These are the steps to perform when JazzSM DASH and WebSphere admin console are not accessible by all users including smadmin.   1. Backup <JazzSM_HOME>/profile/config/cells/JazzSMNode01Cell/security.xml 2. Stop server1 [root@dash151 JazzSMNode01Cell]# cd /opt/IBM/JazzSM/profile/bin/ [root@dash151 bin]# ./stopServer.sh server1 -username smadmin -password <password> 3. Modify <JazzSM_HOME>/profile/config/cells/JazzSMNode01Cell/security.xml to disable security by setting enabled="false", like so: <?xml... [More]

    Server Dashboards show percentages as 100% instead of 1%

    bogaerba 10000087KQ | | Visits (3503)

    Tweet
    With Jazz for Service Management, there can be cases where the Server Dashboards have tables showing values of 100%, while values of 1% are being expected:   This happens when JazzSM is using the ITM data provider, up to ITM 6.3 FP5. There are some known APARs in this area, IV75571 and IV80202, both fixed with ITM 6.3 FP7. After applying FP7, this problem should be gone. If the problem is still there after FP7, then the ITMREST data provider will have to be re-registered. You can use this procedure to re-register the ITMREST data provider... [More]

    Tags:  jazzsm dashboards server

    DashTools Overview

    JyothiKeshav 270006DS1C | | Comment (1) | Visits (3947)

    Tweet
    Dash Tools  can be used to  assist in  debugging data, widget, and dashboard Integrations in the  IBM Dashboard Application Services Hub ( DASH) It is an optional package in DASH and the packagefiles and installation scripts are located at JazzSM_HOME/ui/samples/DashTools These widgets are for   debugging purpose only  and not for  production DASHBoards   How to Install DASH Tools: At the command line, change to the following directory or use relative path to direct to this location JazzSM_HOME... [More]

    Dash Tools 2.3 Now Available

    sdiering 110000DSR1 | | Visits (3842)

    Tweet
    An update to the Dash Tools toolkit is now available.  The major additions are: the Parm Detective tool - allows you to progressively explore and ultimately discover the parameters defined by any DASH data provider dataset. updates to the dashHub pages - i ntegrated TimeSe t event,  added Parm Detective page Full details and downloads are here Steve Diering

    Tags:  jazzsm dashtools dash

    Console Properties of IBM Dashboard Application Hub

    NandithaChindaloor 270005BJYA | | Visits (4302)

    Tweet
    Console Properties of IBM Dashboard Application Hub   The editable Console Properties of  IBM Dashboard application can be changed according to the user requirement by modifying the values of Console properties. In DASH , User can change Console Properties in 2 different ways   1. Console Properties GUI : The Console Properties page from Dash 3.1.2 and 3.1.2.1 release displays editable properties and values of the console. User can select a property and change the value accordingly to their requirements. To View Console... [More]

    DASH Console Analytics UI

    JyothiKeshav 270006DS1C | | Visits (3350)

    Tweet
      Console Analytics  provides details about pages being accessed in  Dashboard Application Services Hub.  It  allows you to review and manage dashboard activity data. In DASH , Console Analytics can be viewed in 2 ways: 1.  Console Analytics GUI  is a new feature introduced in  Jazz for Service Management 1.1.2.1 fixpack.   To view Console Analytics data through UI, Log in to the console and select  Settings  >  Console Analytics .            ... [More]

    Tweet hour with Jazz for Service Management

    SumaNarasimhaswamy 270006C966 | | Visits (3947)

    Tweet
    Jazz TM for Service Management brings together the community's open specifications for linking data and other shared integration services, including DASH(Dashboard Application Services Hub) and Reporting Services. DASH provides visualization capabilities and Reporting Services provides a common reporting platform for all ITSM products. Join us during this tweet hour to know more about Jazz TM for Service Management DASH and Reporting Services and leverage this opportunity to interact with our panelist for your queries. Schedule : 29th... [More]

    Jazz™ for Service Management 1.1.2.1 fixpack comes packed with enhanced user friendly features

    SumaNarasimhaswamy 270006C966 | | Visits (3823)

    Tweet
    IBM has released Jazz ™ for Service Management 1.1.2.1 fixpack. This offers a flexible, interactive and easy-to-use framework. This fixpack enhances the core features and ships with a set of useful plugins.   Jazz for Service Management 1.1.2.1 fixpack introduces the following new features:   Reporting Services in Jazz for Service Management now leverages IBM® Cognos® 10.2.1.7 The Console Analytics feature allows you to review and manage dashboard activity data. To view Console Analytics data, log into the DASH console... [More]

    ITM Agent Insights: Understanding Jazz for Service Management

    Jayesh Khatri 120000GMAA | | Visits (5260)

    Tweet
    There are several aspects of Jazz for Service Management (i.e. JazzSM) which users need to understand in order to utilize the full potential of this product offering. Here we are going to address the main questions new users come across while working with JazzSM. Also see the index of all the other JazzSM blogs posted under the ITM Agent Insights series at the bottom of the page.   1) What is JazzSM? JazzSM is a bundle of 5 core services: Administration Services Registry Services Reporting Services (Tivoli Common Reporting) Security... [More]

    Tags:  jazzsm

    Jazz for Service Management 1.1.2.0 Update for TDI install

    ericabr 060001KKGW | | Visits (4937)

    Tweet
    As of the Jazz for Service Management mod release 1.1.2.0, the procedure installing TDI has changed. The two jar files( com.ibm.di.api.​bind.jar  and  com.ibm.di.api.​rest.jar) that were needed for DASH to communicate with TDI are no longer supplied in the JazzSM install. They are now being supplied with TDI 7.1.1 as of fix pack 4 The steps to install TDI 7.1.1 for Jazz SM 1.1.2.0 are as follows: Install  Tivoli Directory Integrator  Version   7.1.1. For more information on its requirements and how to install the... [More]

    Tags:  fixpack mod_release dash jazzsm_1.1.2 upgrade tdi dashboarding
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