OS Agents Reports Installer 6.2.3 requires Java
Ameed 120000C4DY Visits (3929)
In IBM Tivoli Monitoring (ITM) v622 the OS Agents Reports installer used the TCR's JRE to run the installer, but in ITM v623 or later, no check is made to determine the JRE environment and assumes a system global JRE is available. If a system JRE is not already installed, then the Reports installer will fail.
Launch of osreports\setup_xxx fails, where xxx is platform name. On Windows the failure may not show an error message, thus making the issue difficult to diagnose.
Java Path environment not found.
Resolving the problem:
The Report Installer looks for Java in such way:
- PATH environment variable search
- Path environment variable search
The Java executable patterns (both for Windows and Unix/Linux):
For example, on a Windows ITM installation, if you want to use the JRE installed by ITM, then include the following in your Path Environment Variable: <CAN
or if you want to use the TIP JRE then include the following in your Path Environment Variable: C:\I