IBM Sametime 8.5.2 Unified Telephony Lite Client troubleshooting guide

The purpose of this guide is to help you troubleshoot an IBM Sametime Unified Telephony (SUT) Lite Client deployment. It includes information on how to diagnose common problems, starting with product activation and continuing through making and receiving calls.

Mark Wallace (mark_wallace@ie.ibm.com), Software Architect, IBM  

Mark Wallace is a software architect working in the Dublin Software Lab for IBM Ireland. He joined IBM Lotus in 1993 and since then has worked on a wide range of projects including IBM Lotus Sametime Translation Services, Lotus Sametime Everyplace, the IBM data access tool, and Lotus Component Designer. His current role is technical lead for a team in Dublin that is contributing to the IBM Lotus Sametime Unified Telephony project. You can reach him at mark_wallace@ie.ibm.com.



25 November 2012 (First published 25 November 2012)

The purpose of this guide is to help you troubleshoot an IBM Sametime Unified Telephony (SUT) Lite Client deployment. It includes information on how to diagnose common problems, starting with product activation and continuing through making and receiving calls.

In this white paper

  • Overview
  • Enabling the SUT Lite Client
  • Creating routing rules
  • Outbound calls
  • Inbound calls
  • Other deployment problems
  • Appendix A: Collecting diagnostic information
  • Appendix B: Working with Wireshark
  • Appendix C: Replacing the existing proxy.xml file
  • Conclusion
  • Resources
  • About the author

Download

DescriptionNameSize
White paper in PDF formatsutlitetroubleshoot.pdf1,075 KB

Resources

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