The user experience
The iceberg analogy of usability
From the developerWorks archives
Date archived: May 13, 2019 | First published: October 01, 2000
In his first column for developers looking for insights into better application design, Dick Berry explains why look and feel is only the tip of the iceberg. Find out why starting with the user experience leads to better application design, whether for Web users or unplugged users.
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