DevOps best practices, Part 3, Implement ITIL with DevOps

From the developerWorks archives

Bob Aiello and Leslie Sachs

Date archived: April 18, 2019 | First published: February 04, 2014

Many organizations embrace the IT Service Management Forum (itSMF) IT Infrastructure Library (ITIL) v3 framework, which provides guidance on the processes and functions that help implement quality IT services. However, organizations struggle with how to implement ITIL processes such as change management, service asset and configuration management, and release and deployment management. This article shares practical guidance on how to use DevOps practices to implement the processes and functions described in the ITIL v3 Core Transition from Service Design to Service Operation.

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