Product overview

These information sources provide a high-level introduction to the IBM® Cognos® Business Intelligence (BI) products, and some of the important new features and capabilities for Version 10.2.1.

  • IBM Cognos Business Intelligence — Overview: An introduction to how IBM Cognos Business Intelligence provides reports, analysis, dashboards, and scoreboards to help support the way people think and work when they are trying to understand business performance. Overview material includes demos, white papers, and videos.
  • IBM Cognos BI New Features 10.2.1 (Information Center): These topics introduce the new features in IBM Cognos Business Intelligence Version 10.2.1 and include references to the product documentation for additional information. The guide gives an organized view of the features by functional area and audience role.
  • IBM Cognos Business Intelligence Redbooks: Use these IBM Redbooks® publications to help you understand the features and capabilities of IBM Cognos Business Intelligence. The IBM Cognos Dynamic Cubes publication helps you to understand the core dynamic cubes capabilities.


Before you install IBM Cognos Business Intelligence, consider your IT environment and your users and their business intelligence requirements. Careful planning facilitates performance, the best use of your resources, and helps you to avoid potential problems.

Installing and configuring

After carefully planning your system, you can begin installing the various prerequisites and components. These documents provide step-by-step instructions for installing and configuring components of IBM Cognos Business Intelligence, Version 10.2.1. The IBM Cognos Business Intelligence Information Center has additional product installation guides (such as the IBM Cognos Data Manager installation and configuration guides), component add-on installation guides (such as IBM Cognos Mobile), and getting started installation guides (such as IBM Cognos Reporting).


New versions provide enhancements that can affect many components, such as product features and functionality, performance and scalability, and usability. Consult Cognos Upgrade Central for the latest information about upgrading your existing IBM Cognos Business Intelligence environment to IBM Cognos Business Intelligence Version 10.2.1.


These documents contain recommendations, technical assistance, and proven practices when migrating IBM Cognos Series applications to IBM Cognos Business Intelligence. Additional resources are available on the migration website.

  • IBM Cognos Business Intelligence Migration: For the Series 7 customers moving to the latest version of IBM Cognos Business Intelligence, this home page lists links to a number of planning and technical documents, professional migration service assistance, and education.


After installing and configuring, administrators will find these documents useful for server administration, data management, security and content administration, activities management, customization, and portal services administration.


Use this document to create data models that enforce design standards.

  • Guidelines for Modeling Metadata (Information Center): This document discusses fundamental IBM Cognos modeling concepts that you need to understand about modeling metadata for use in business reporting and analysis, and guidelines for building the relational model.


These documents provide the business report author information and step-by-step procedures and background information to help explore and analyze data; build ad-hoc, standard, and complex reports; integrate with Microsoft® Office; and manage business performance.


When a problem occurs in your IBM Cognos Business Intelligence installation or application, you must determine the scope of the problem, which components are involved, and how to solve the issue. The resources in this section provide information about troubleshooting problems and links to accessing support and services from IBM.


To help you learn the features and capabilities in IBM Cognos 10.2.1 BI, use the samples to guide you through the process of building an application. The samples are an introduction to key concepts you need to understand about how to model your data, create, query, and analyze reports.