TEM SUA Capabilities Overview

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The Tivoli Endpoint Manager (TEM) for Software Use Analysis (SUA) is a web based application that uses the endpoint inventory data available in a Tivoli Endpoint Management platform deployment for software inventory and usage reporting. It can help organizations quickly and efficiently identify software installed in the environment, helping them determine license compliance metrics and eliminate or harvest under-utilized, deployed software.



What's Included with the TEM SUA Package

  • The TEM SUA web application, with an embedded software identification catalog. The catalog is updated once monthly.
  • The TEM SUA content site containing tools and analysis properties for endpoints to report their raw installed software inventory.
  • The content site for the TEM SUA integration with TAMIT. Note that the integration adapter itself is included with the Tivoli Integration Composer kit.
  • The BES Inventory and License content site containing hundreds of software and hardware inventory properties. Additional information is included below:

 

What's Included in the Inventory and License Component of the TEM SUA Package

Although the TEM SUA reports include thousands of software titles reportable through the web application, the following analysis properties are also included and can be added to the TEM SUA reports for a more data-rich experience. These properties will help users set up computer groups, filters, and columns for their reports based on inventory attributes that are relevant for them.

About TEM SUA Software Detection and Computer Properties

In the default install of TEM SUA, each Windows computer periodically reports the list of executables and the list of installed software items found in the registry. This "raw data" is brought into TEM SUA and correlated with a large catalog of software identification signatures.

The catalog, which is updated monthly, contains multiple versions and editions of over 15,000 products on the market from about 6,000 software vendors.

The product includes a catalog editing interface, which allows each customer to add to and tune the catalog based on their environment. In addition, any inventory data from any computer can be used as part of the forensic evidence for installed software, providing an extremely flexible method for creating and managing installed software detection. Furthermore, any inventory data from any computer can be used in the TEM SUA interface for analyzing the data -- e.g. set up computer groups, filters, and columns. What follows is the list of properties included with TEM SUA:



Adobe Product Detection (Windows)

  • Adobe Reader
  • Adobe Acrobat
  • Adobe Photoshop
  • Adobe Photoshop Elements
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe GoLive
  • Adobe ColdFusion
  • Adobe Flash Player (IE)
  • Adobe Flash Player (Mozilla)
  • Adobe Shockwave Player
  • Adobe Director
  • Adobe AIR


Application Information (AIX)
  • Number of Products in Object Repository
  • Products in Object Repository
  • Runlevel 3 Services
  • Runlevel 5 Services


Application Information (HP-UX)
  • Number of Bundles in Software Depot
  • Number of Products in Software Depot
  • Bundles in Software Depot
  • Products in Software Depot
  • Runlevel 3 Services
  • Runlevel 5 Services


Application Information (Linux)
  • Number of Installed RPM Packages
  • RPM Packages Installed
  • Runlevel 3 Services
  • Runlevel 5 Services


Application Information (Mac OS X)
  • Number of Non-System Applications
  • Running Processes
  • Installed Applications - Versions


Application Information (Solaris)
  • Number of Packages in PkgDB
  • Packages in PkgDB
  • Patches Applied
  • Runlevel 3 Services
  • Run level 5 Services


Application Information (Windows)
  • Installed Applications (as seen in the Add/Remove Programs)
  • Services


Hardware Information (AIX)
  • CPU
  • Number of Processors
  • Hard Disks
  • RAID
  • CD-ROM
  • Tape Drives
  • Network Adapter
  • Video Controller
  • Audio Device
  • All Devices


Hardware Information (HP-UX)
  • CPU
  • Number of Processors
  • Hard Disks
  • RAID
  • CD-ROM
  • Tape Drives
  • Network Adapter
  • Video Controller
  • Sound Device
  • All Devices


Hardware Information (Linux)
  • Base Board
  • Laptop
  • Brand String of CPU
  • Number of Processors
  • Hard Disks
  • RAID
  • CD-ROM
  • Network Adapter
  • Video Controller
  • Sound Device
  • FireWire (IEEE 1394)
  • All Devices


Hardware Information (Mac OS X)
  • CPU(s)
  • Current RAM
  • Serial Number
  • Machine Model
  • Laptop
  • Size of Volumes
  • Free Space of Volumes


Hardware Information (Solaris)
  • Platform
  • Memory
  • CPU
  • Number of Processors
  • Storage Devices
  • Network Adapter
  • Video Controller
  • Sound Device


Hardware Information (Windows)
  • Computer Manufacturer
  • Computer Model
  • Computer Identifying Number
  • Laptop
  • Brand String of CPU
  • Number of Processors
  • Number of Fixed Drives
  • Disk Drives
  • CD-ROM
  • Network Adapter
  • Video Controller
  • Sound Device
  • Monitor
  • Screen Resolution
  • IDE/SATA Devices
  • SCSI Devices


Hypervisor Host Information (ESX, Hyper-V)
  • Hypervisor Host Information


Memory and Partition Usage (UNIX)
  • Total RAM
  • Free RAM
  • Used RAM
  • Total Space of Partitions
  • Free Space of Partitions
  • Used Space of Partitions


Microsoft Office Suite Information (Windows)
  • Full Name of Installed Microsoft Office Suite(s), Version(s), and Language(s), if applicable
  • Microsoft Office Installed Components and Service Pack Versions (2010/2007/2003/XP/2000/97)
  • Installed Components include Access, Excel, FrontPage, InfoPath, Outlook, PowerPoint, Publisher, and Word only
  • Microsoft Office Suite Installation Date(s)


Microsoft Project Version Detection (Windows)
  • Full Name of Installed Project Edition(s), Display Version(s), and Service Pack Level(s)
  • Registered Application Path and Binary Version


Microsoft SQL Server and Client Tools Version Detection (Windows)
  • Installed SQL Server 7.0 instances (including MSDE), versions, and service pack levels, if applicable
  • Full name of installed SQL Server 2000 instances (including MSDE), versions, and service pack levels, if applicable
  • Full name of installed SQL Server 2005 instances (including Express), versions, and service pack levels, if applicable
  • Full name of installed SQL Server 2008 instances (including Express), versions, and service pack levels, if applicable
  • Core Processor Count
  • Physical Processor Count
  • Installed SQL Server 7.0 Client Tools version, if applicable
  • Installed SQL Server 2000 Client Tools version, if applicable
  • Installed SQL Server 2005 Client Tools versions, if applicable
  • Installed SQL Server 2008 Client Tools versions, if applicable
  • All SQL Server, Analysis Services, and Reporting Services instance names and versions, if applicable


Microsoft Visio Version Detection (Windows)
  • Visio 2000 (Standard/Professional/Enterprise/Technical)
  • Visio 2002 (Standard/Professional)
  • Visio 2003 (Standard/Professional)
  • Visio 2007 (Standard/Professional)
  • Visio 2010 (Standard/Premium/Professional)
  • Visio Viewer (2002/2003/2007)


Motherboard Properties (Windows)
  • OnBoard Devices
  • System Slots in Use
  • System Slots Available


Network Information (Mac OS X)
  • Hostname
  • Domain
  • Domain Search Path
  • Workgroup
  • Active Directory Path
  • DNS Servers
  • Network Devices
  • IP Addresses
  • MAC Addresses
  • Subnet Masks
  • Broadcast Addresses
  • Point-to-Point Protocol (PPP) Enabled
  • Multicast Support


Network Information (UNIX)
  • Hostname
  • Domain
  • Domain Search Path
  • Workgroup
  • DNS Servers
  • Network Devices
  • IP Addresses
  • MAC Addresses
  • Subnet Masks
  • Broadcast Addresses
  • Point-to-Point Protocol (PPP) Enabled


Network Information (Windows)
  • DHCP Servers
  • DNS Servers
  • Domain/Workgroup
  • Point-to-Point Protocol (PPP) Enabled
  • MAC Addresses
  • Subnet Masks


Operating System Information (Mac OS X)
  • Full OS Name
  • OS Release
  • OS Build
  • Uptime (days)
  • Local Time Zone
  • Number of Running Processes


Operating System Information (UNIX)
  • Full OS Name
  • Kernel Version / OS Release
  • OS Build
  • OS Architecture
  • Uptime (days)
  • Local Time Zone
  • Number of Running Processes


Operating System Information (Windows)
  • Full OS Name and Service Pack Level
  • OS Version Number
  • OS Type
  • Product ID
  • Product Key (Win95, Win98, WinME only)
  • Installation Date
  • Uptime (days) [BES Clients >= 5.1]
  • OS Language (Language of the installed OS)
  • System Language
  • User Language (Default)


Physical / Virtual Computer Type Analysis (other)
  • Computer type: Physical or Virtual
  • Programs Run at Startup (Windows)
  • Names of Programs Run at Startup
  • Command Lines for Programs Run at Startup


Random Access Memory (RAM) Properties (Windows)
  • Current Size of RAM
  • Maximum RAM Capacity
  • Number of RAM Slots Used / Total
  • Number of RAM Slots


USB Devices Detection (Windows)
  • Connected USB Devices


Virtual Machine Guest Information (ESX, Hyper-V)
  • Virtual IDs of VM Guests


VMWare Workstation Information (Windows)
  • Version
  • Product ID
  • Serial Number
  • License Type
  • License Version


Windows 7 Eligibility Information (Windows)
  • 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
  • 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
  • 16 GB available hard drive space (32-bit) or 20 GB (64-bit)
  • DirectX 9 graphics device with WDDM 1.0 or higher driver