Real Time AV Exclusions
The IEM Server and IEM Relay's normal operations involve creating and processing a lot of temporary files. This activity is essential for good performance of IEM, but can be slowed down dramatically or cause other anomalies if a virus scanner is scanning each file. To address this issue, configure your virus scanner on the IEM Server, IEM Relay and IEM Console computers to exclude the IEM Server folder and all subfolders (default is C:\program files\bigfix enterprise\bes server), the IEM Relay and its subfolders (default is C:\program files\bigfix enterprise\bes relay), and the IEM Console (these folders: C:\Program Files\BigFix Enterprise\BES Console\*, C:\Program Files (x86)\BigFix Enterprise\BES Console\*, C:\Users\*\AppData\Local\BigFix\*).
Refer to instructions from your virus scanner for more information on how to set this exclusion rule.
For more details, see the technote Should the Tivoli Endpoint Manager agent be excluded from antivirus scanning?