Disaster Recovery Overview

5 likes Updated 11/3/15, 9:51 AM by KarenKueTags: None

 

This document describes the disaster recovery plan for IBM Endpoint Manager using Standard backup/restore. If you are using Disaster Server Architecture (DSA), see the following topics from the product documentation:

 

IEM 9.2:

DSA Recovery on Windows Systems

DSA Recovery on Linux Systems

 

IEM 9.1:

DSA Recovery on Windows Systems

DSA Recovery on Linux Systems

 

The standard backup/restore method is commonly used as a simple method of allowing for disaster recovery in Enpoint Manager. The general method is to do periodic backups (usually nightly) of the server and database files. In the event of a problem, the database and server files can be restored to the Endpoint Manager server computer (or another computer) and the system will be restored. This is sometimes called a "Cold Standby" method of disaster recovery.

Pros:

  • Simple and easy and allows for multiple backups over time.
  • Does not require any additional hardware (hot or cold standby computer is optional).

Cons:

  • All information since the last backup will be lost in the event of a failure.
  • Might be significant downtime as the system is restored from the backup.

 

Backup Procedure

IEM 9.2:

Server Backup on Windows Systems

Server Backup on Linux Systems

 

IEM 9.1:

Server Backup on Windows Systems

Server Backup on Linux Systems

 

Note for Endpoint Manager (BigFix) versions 8.1 and earlier, or TEM version 8.2 that has been upgraded from an earlier version: Backup the user account information in SQL Server -- The database usernames and privileges are stored in the master database on SQL Server and will need to be restored in the event of a failure (otherwise all logins would need to be recreated). Information on how to backup SQL Server login information is available at: http://support.microsoft.com/kb/246133/

 

Recovery Procedure

IEM 9.2:

Server Recovery on Windows Systems

Server Recovery on Linux Systems

 

IEM 9.1:

Server Recovery on Windows Systems

Server Recovery on Linux Systems

 

Verification of Restoration

IEM 9.2:

Restore Results Verification on Windows and Linux Systems

 

IEM 9.1:

Restore Results Verification on Windows and Linux Systems