Browsing forums

Browse the forums in your organization when you want to look for answers to common problems or share your opinions with others.

About this task

Forums are a useful place to brainstorm and collect feedback about different subjects. The Public Forums page displays all the public forums in your organization, including any public community forums. Browse the list of forums to find one that interests you. The Topics/Messages column allows you to see how many topics and messages a forum contains, and gives you an idea of how popular or active the forum is. You can also see who last updated the forum.

Procedure

View forums and forum topics by doing the following.

  1. Open the Public Forums page to see a list of the public forums in your organization.
  2. When you see a forum that interests you, click the forum title to open the forum. A list of the topics in the forum displays. You can see how many replies each topic has, and who last updated the topic. You can also see who owns the forum in the Owner area of the page.
  3. Click a topic title to open the topic. A threaded view of the topic displays, showing the original topic and any responses to it.

What to do next

When navigating long discussion threads, click the user name under a response title to display the post to which the user is responding. This can be the original topic or a topic reply. Clicking the user name automatically scrolls you up to the post to which the user is responding, making it easy for you to see which response corresponds to which forum entry.

When you start to create and follow forums, you can use the My Forums page to keep track of the forums that you are involved in. Use the options available in the navigation bar to display the forums that you are following, the community forums that you are a member of, or the forums that you own.




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