Adding forums to a community

When you create a community, it contains a forum by default. You can add additional forums if you want to organize community discussions around different focus areas. You cannot add existing, stand-alone forums to a community.

Before you begin

You must be a community owner to add a forum to a community, and you must also be logged in to Communities.

Your community must contain the Forums widget for you to be able to add forums. Every community contains the widget by default when the community is first created. The widget lists the five forum topics that have been updated most recently. If the widget has been removed and you want to add it back, you can do so at any time. For information about how to add widgets, see Adding widgets to your community.

Community forums have the same access level as the community that contains them. When you add a forum to a restricted community, the forum automatically becomes a restricted forum and it is not available from the Forums application. Forums added to public communities are available from the Public Forums page in the Forums application.

About this task

Adding multiple forums to a community provides your members with dedicated discussion areas where they can ask questions and discuss topics that are relevant to the community. For example, if your team encounters a issue that is blocking progress on a project, you might create a troubleshooting forum to find out if anyone in the community has experienced a similar problem and if they have a solution to suggest.

Procedure

To add a forum to your community, complete the following steps.

  1. Select Forums on the community's Overview page, and then click the Forums tab.
  2. Click Start a Forum.
  3. Required: Enter a name for the forum in the Name field.
  4. Enter one or more tags in the Tags field.
  5. Enter a description for the forum in the Description field, and then click Save.

Results

After you save the forum, it opens in the Forums user interface where you and your fellow community members can start to post topics and questions. To access the forum from the community, select Forums on the community's Overview page, click the Forums tab, and then click the forum title to open the forum. You can also use the Forums widget on the community's Overview page to keep up with the latest updates to forum topics. The widget lists the five most recently updated forum topics. To access a full list of community forum topics, click View All in the widget.

For more information about how to work with community forums, click the Help link in the site navigation bar. You can return to the community at any time using the navigation links that display at the side of the page. You can also perform actions relating to the parent community by clicking Community Actions and selecting an option from the list that displays.

What to do next

You can perform the following actions directly from the community:



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