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This group talks about the IBM suite of products responsible for monitoring. From IBM's point of view, there are 5 levels of monitoring: infrastructure monitoring, application monitoring, service level monitoring, business service monitoring, business activity monitoring and business intelligence and that there are 4 components to service management: monitoring, event management, business, business service visualization and process automation.
This group is run by:
Albert T. Wong - Mr. Wong is an IT Architect with 9+ years of experience working with industry specific technology solutions that consist of multiple hardware and software products in a technical leadership role. His technical area of expertise is 1) business process execution excellence using technology and programming language agnostic tools, 2) Sun J2EE/JEE application development with open source frameworks and libraries 3) process/application/data integration using Service Oriented Architecture (SOA) techniques, 4) designing and deploying high volume, geographically dispersed SOA infrastructures and 5) IT architecture design, IT lifecycle management and IT Services Management using Rational Unified Process, IT Infrastructure Library (ITIL) and other industry-wide recognized methodologies. He is ITIL v3 Foundations certified, and IBM Certified Solution Designer in SOA and Rational Unified Process. He is the author of several IBM DeveloperWorks articles on the use of Tivoli Monitoring.