Topic
1 reply Latest Post - ‏2013-09-11T15:04:38Z by FDHR_Eric_Feng
GregTrombley
GregTrombley
1 Post
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Pinned topic Enterprise Modernization Sandbox for System z Won't Start

‏2013-09-10T17:11:52Z |

I get the following when trying to connect to the sandbox:

"Unable to launch your application. Contact your help desk with the follwing information: Cannot connect to the Citrix XenApp server. There is no Citrix XenApp server configured on the specified address."

I have downloaded the latest Citrix Receiver from the IBM website. I am launching the sandbox from:

http://www.ibm.com/developerworks/hostedtrials/RequestRouter?source=dw-r-onlinetrialemz&S_PKG=500031034&S_TACT=109HG75W&S_CMP=web_dw_rt_swd&lang=en_US

Is anyone able to help?

  • FDHR_Eric_Feng
    FDHR_Eric_Feng
    15 Posts
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    Re: Enterprise Modernization Sandbox for System z Won't Start

    ‏2013-09-11T15:04:38Z  in response to GregTrombley

    Hi, Greg,

       I just check the VM assign to you, it looks like fine. I guess maybe your firewall block some network port we use ( ex. 5045 ) for citrix connection. We have provide others connection method just use http port 80  and  HTML 5 browser ( ex. firefox ,chrome ).  You could click on "Other connection methods" button then click Method 3 's "Start Sandbox" Link.

    Thanks,

    Chien