Topic
  • 3 replies
  • Latest Post - ‏2013-11-28T07:24:53Z by edsonTIGuy
edsonTIGuy
edsonTIGuy
10 Posts

Pinned topic IBM TS3200 TAPE DRIVE DOES NOT UPGRADE THE FIRMWARE

‏2013-08-22T14:04:14Z |

HI i'm new in the developer works and i have a big problem related with the TS3200 tape library.

I replaced a old drive sled with the brand new one, but the issues continue, error code FB O1 related with the Library and drive status appear  as "Exception F1 01 Error", so i'm looking for a solution.

I tried to Update the drive sled/ tape drive to the latest firmware  version but it does not upgrade, and t in the web interface appear that the tape drive a disabled, so how to enable this?

NB: Sorry for my poor english fellows.

please help me find a solution.

  • HaraldSeipp
    HaraldSeipp
    7 Posts
    ACCEPTED ANSWER

    Re: IBM TS3200 TAPE DRIVE DOES NOT UPGRADE THE FIRMWARE

    ‏2013-08-22T15:14:41Z  

    Hi Edson,

    if your equipment is under warranty, I would call IBM support (for your country: http://www.ibm.com/planetwide/mz/  - note that I'm not working in support.

    Some ideas how to get back to a working drive firmware:

    • When searching for the appropriate drive Firmware on FixCentral, make sure that you specify the library, not the tape drive - the tape drive library code package contains the appropriate drive code, standalone drive code does not work within a library. So navigate to System Storage->Tape Systems->Tape Autoloaders and libraries->TS3100 and TS3200 Tape Libraries (3573-L2U, L4U and select "include prerequisite and corequisite fixes" when prompted for the download options to find the appropriate drive firmware
    • The IBM Tape Diagnostic Tool, Graphical Edition (also available from FixCentral (System Storage->Tape Systems->Tape Drivers and Software->IBM Tape Diagnostic Tool ITDT) should make that task much easier. When run on a host that is attached to the Library, the tool automatically detects the appropriate firmware for the library and shows you the appropriate level for the drive ("Qualified_Drive_Code_Information.txt) and lets you update both using the SCSI/FC bus.

    I've attached the current information about supported drive codes for the current library firmware B90.

     

    Updated on 2013-08-22T15:17:02Z at 2013-08-22T15:17:02Z by HaraldSeipp
  • edsonTIGuy
    edsonTIGuy
    10 Posts
    ACCEPTED ANSWER

    Re: IBM TS3200 TAPE DRIVE DOES NOT UPGRADE THE FIRMWARE

    ‏2013-08-28T09:00:01Z  

    Hi Edson,

    if your equipment is under warranty, I would call IBM support (for your country: http://www.ibm.com/planetwide/mz/  - note that I'm not working in support.

    Some ideas how to get back to a working drive firmware:

    • When searching for the appropriate drive Firmware on FixCentral, make sure that you specify the library, not the tape drive - the tape drive library code package contains the appropriate drive code, standalone drive code does not work within a library. So navigate to System Storage->Tape Systems->Tape Autoloaders and libraries->TS3100 and TS3200 Tape Libraries (3573-L2U, L4U and select "include prerequisite and corequisite fixes" when prompted for the download options to find the appropriate drive firmware
    • The IBM Tape Diagnostic Tool, Graphical Edition (also available from FixCentral (System Storage->Tape Systems->Tape Drivers and Software->IBM Tape Diagnostic Tool ITDT) should make that task much easier. When run on a host that is attached to the Library, the tool automatically detects the appropriate firmware for the library and shows you the appropriate level for the drive ("Qualified_Drive_Code_Information.txt) and lets you update both using the SCSI/FC bus.

    I've attached the current information about supported drive codes for the current library firmware B90.

     

    Hi HaraldSeipp

    Thanks for the help, i will implement it tomorow, the ITDT will help me a lot, now the drive appear as online but the Operator Panel continue with the error "drive loged out".

     

  • edsonTIGuy
    edsonTIGuy
    10 Posts
    ACCEPTED ANSWER

    Re: IBM TS3200 TAPE DRIVE DOES NOT UPGRADE THE FIRMWARE

    ‏2013-11-28T07:24:53Z  

    I already solved the issue, it was one of the drives that was failed.

     

    Many Thanks

  • HaraldSeipp
    HaraldSeipp
    7 Posts

    Re: IBM TS3200 TAPE DRIVE DOES NOT UPGRADE THE FIRMWARE

    ‏2013-08-22T15:14:41Z  

    Hi Edson,

    if your equipment is under warranty, I would call IBM support (for your country: http://www.ibm.com/planetwide/mz/  - note that I'm not working in support.

    Some ideas how to get back to a working drive firmware:

    • When searching for the appropriate drive Firmware on FixCentral, make sure that you specify the library, not the tape drive - the tape drive library code package contains the appropriate drive code, standalone drive code does not work within a library. So navigate to System Storage->Tape Systems->Tape Autoloaders and libraries->TS3100 and TS3200 Tape Libraries (3573-L2U, L4U and select "include prerequisite and corequisite fixes" when prompted for the download options to find the appropriate drive firmware
    • The IBM Tape Diagnostic Tool, Graphical Edition (also available from FixCentral (System Storage->Tape Systems->Tape Drivers and Software->IBM Tape Diagnostic Tool ITDT) should make that task much easier. When run on a host that is attached to the Library, the tool automatically detects the appropriate firmware for the library and shows you the appropriate level for the drive ("Qualified_Drive_Code_Information.txt) and lets you update both using the SCSI/FC bus.

    I've attached the current information about supported drive codes for the current library firmware B90.

     

    Updated on 2013-08-22T15:17:02Z at 2013-08-22T15:17:02Z by HaraldSeipp
  • edsonTIGuy
    edsonTIGuy
    10 Posts

    Re: IBM TS3200 TAPE DRIVE DOES NOT UPGRADE THE FIRMWARE

    ‏2013-08-28T09:00:01Z  

    Hi Edson,

    if your equipment is under warranty, I would call IBM support (for your country: http://www.ibm.com/planetwide/mz/  - note that I'm not working in support.

    Some ideas how to get back to a working drive firmware:

    • When searching for the appropriate drive Firmware on FixCentral, make sure that you specify the library, not the tape drive - the tape drive library code package contains the appropriate drive code, standalone drive code does not work within a library. So navigate to System Storage->Tape Systems->Tape Autoloaders and libraries->TS3100 and TS3200 Tape Libraries (3573-L2U, L4U and select "include prerequisite and corequisite fixes" when prompted for the download options to find the appropriate drive firmware
    • The IBM Tape Diagnostic Tool, Graphical Edition (also available from FixCentral (System Storage->Tape Systems->Tape Drivers and Software->IBM Tape Diagnostic Tool ITDT) should make that task much easier. When run on a host that is attached to the Library, the tool automatically detects the appropriate firmware for the library and shows you the appropriate level for the drive ("Qualified_Drive_Code_Information.txt) and lets you update both using the SCSI/FC bus.

    I've attached the current information about supported drive codes for the current library firmware B90.

     

    Hi HaraldSeipp

    Thanks for the help, i will implement it tomorow, the ITDT will help me a lot, now the drive appear as online but the Operator Panel continue with the error "drive loged out".

     

  • edsonTIGuy
    edsonTIGuy
    10 Posts

    Re: IBM TS3200 TAPE DRIVE DOES NOT UPGRADE THE FIRMWARE

    ‏2013-11-28T07:24:53Z  

    I already solved the issue, it was one of the drives that was failed.

     

    Many Thanks