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cathybizhou
cathybizhou
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Pinned topic Install db2 v9.7, v10.5 fails on windows 8 64-bit OS

‏2014-01-07T07:19:24Z |

Hi all,

As work required , we have to shift applications to windows 8 64-bit pc.

I tried to install db2 v9.7fp8_ntx64(), it fails. Could you please share some knowledge or solutions related to this topic.

Thanks in advance!


Here is the error message(attachemtn) and logs.(marked in red)

=== Logging started: 1/6/2014  23:04:18 ===
Action 23:04:18: INSTALL.
Action start 23:04:18: INSTALL.
Action 23:04:18: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54.
Action start 23:04:18: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54.
Action ended 23:04:18: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54. Return value 1.
Action 23:04:18: WindowsFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54.
Action start 23:04:18: WindowsFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54.
Action ended 23:04:18: WindowsFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54. Return value 1.
Action 23:04:18: WindowsFolder.21022.08.Microsoft_VC90_CRT_x64.RTM.50FC30FE_9758_3B08_B886_7BAABC047B61.
Action start 23:04:18: WindowsFolder.21022.08.Microsoft_VC90_CRT_x64.RTM.50FC30FE_9758_3B08_B886_7BAABC047B61.
Action ended 23:04:18: WindowsFolder.21022.08.Microsoft_VC90_CRT_x64.RTM.50FC30FE_9758_3B08_B886_7BAABC047B61. Return value 1.
Action 23:04:18: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
Action start 23:04:18: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
Action start 23:04:18: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: WindowsFolder.543B9DD3_E71B_0D13_FF1F_C8B3B9A1E18E.
Action start 23:04:18: WindowsFolder.543B9DD3_E71B_0D13_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: WindowsFolder.543B9DD3_E71B_0D13_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: SystemFolder.543B9DD3_E71B_0D13_FF1F_C8B3B9A1E18E.
Action start 23:04:18: SystemFolder.543B9DD3_E71B_0D13_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: SystemFolder.543B9DD3_E71B_0D13_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
Action start 23:04:18: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
Action start 23:04:18: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: WindowsFolder.8731EA9C_B0D8_8F16_FF1F_C8B3B9A1E18E.
Action start 23:04:18: WindowsFolder.8731EA9C_B0D8_8F16_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: WindowsFolder.8731EA9C_B0D8_8F16_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: SystemFolder.8731EA9C_B0D8_8F16_FF1F_C8B3B9A1E18E.
Action start 23:04:18: SystemFolder.8731EA9C_B0D8_8F16_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: SystemFolder.8731EA9C_B0D8_8F16_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action start 23:04:18: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action start 23:04:18: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: WindowsFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E.
Action start 23:04:18: WindowsFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: WindowsFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: SystemFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E.
Action start 23:04:18: SystemFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: SystemFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action start 23:04:18: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action start 23:04:18: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: WindowsFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E.
Action start 23:04:18: WindowsFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: WindowsFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: SystemFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E.
Action start 23:04:18: SystemFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E.
Action ended 23:04:18: SystemFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E. Return value 1.
Action 23:04:18: AppSearch. Searching for installed applications
Action start 23:04:18: AppSearch.
AppSearch: Property: IE5FOUND.D5A09942_925E_44C9_979D_D78D19ABF629, Signature: sigShdocvw.D5A09942_925E_44C9_979D_D78D19ABF629
AppSearch: Property: PROP_RSP_DB2_OLEDB_GUID, Signature: PROP_RSP_DB2_OLEDB_GUID
AppSearch: Property: PROP_RSP_DB2_OLEDB_ADVANCED_PAGE_GUID, Signature: PROP_RSP_DB2_OLEDB_ADVANCED_PAGE_GUID
AppSearch: Property: PROP_RSP_DB2_OLEDB_CONNECTION_PAGE_GUID, Signature: PROP_RSP_DB2_OLEDB_CONNECTION_PAGE_GUID
AppSearch: Property: PROP_RSP_DB2_OLEDB_ENUMERATOR_GUID, Signature: PROP_RSP_DB2_OLEDB_ENUMERATOR_GUID
AppSearch: Property: PROP_RSP_DB2_OLEDB_ERROR_LOOKUP_GUID, Signature: PROP_RSP_DB2_OLEDB_ERROR_LOOKUP_GUID
Action ended 23:04:18: AppSearch. Return value 1.
Action 23:04:18: LaunchConditions. Evaluating launch conditions
Action start 23:04:18: LaunchConditions.
Action ended 23:04:18: LaunchConditions. Return value 1.
Action 23:04:18: CheckProductUseJavaCA.
Action start 23:04:18: CheckProductUseJavaCA.
1: 
Action ended 23:04:18: CheckProductUseJavaCA. Return value 1.
Action 23:04:18: SetupInitialization.
Action start 23:04:18: SetupInitialization.
Info 2898.For Tahoma8 textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
Info 2898.For TahomaBold10 textstyle, the system created a 'Tahoma' font, in 0 character set, of 16 pixels height.
Info 2898.For TahomaBold8 textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
DEBUG: Error 2836:  The control image_noJava on the dialog SetupInitialization can not take focus
Internal Error 2836. SetupInitialization, image_noJava
Action 23:04:18: SetupInitialization. Dialog created
Action ended 23:04:18: SetupInitialization. Return value 1.
Action 23:04:18: ValidateProductID.
Action start 23:04:18: ValidateProductID.
Action ended 23:04:18: ValidateProductID. Return value 1.
Action 23:04:18: Check32bitDB2on64bitSystemCA.
Action start 23:04:18: Check32bitDB2on64bitSystemCA.
1: 
Action ended 23:04:19: Check32bitDB2on64bitSystemCA. Return value 1.
Action 23:04:19: CostInitialize. Computing space requirements
Action start 23:04:19: CostInitialize.
Action ended 23:04:19: CostInitialize. Return value 1.
Action 23:04:19: FileCost. Computing space requirements
Action start 23:04:19: FileCost.
Action ended 23:04:19: FileCost. Return value 1.
Action 23:04:19: ResolveSource.
Action start 23:04:19: ResolveSource.
Action ended 23:04:19: ResolveSource. Return value 1.
Action 23:04:19: setInstallLangCA.
Action start 23:04:19: setInstallLangCA.
1: 
Action ended 23:04:19: setInstallLangCA. Return value 1.
Action 23:04:19: ResetREINSTALLCA.
Action start 23:04:19: ResetREINSTALLCA.
Action ended 23:04:19: ResetREINSTALLCA. Return value 1.
Action 23:04:19: SetInitialPropertiesCA.
Action start 23:04:19: SetInitialPropertiesCA.
1: 
Action ended 23:04:19: SetInitialPropertiesCA. Return value 1.
Action 23:04:19: StreamLibrarysCA.
Action start 23:04:19: StreamLibrarysCA.
1: 
1: The current directory for the process has now been changed to C:\Users\DB2ADMIN\AppData\Local\Temp\_DB20000
Action ended 23:04:23: StreamLibrarysCA. Return value 1.
Action 23:04:23: InitializeURERunTimeLocationCA.
Action start 23:04:23: InitializeURERunTimeLocationCA.
Action ended 23:04:23: InitializeURERunTimeLocationCA. Return value 1.
Action 23:04:23: EnableTracingUISequenceCA.
Action start 23:04:23: EnableTracingUISequenceCA.
Action ended 23:04:23: EnableTracingUISequenceCA. Return value 1.
Action 23:04:23: EnableUREObserversCA.
Action start 23:04:23: EnableUREObserversCA.
Action ended 23:04:23: EnableUREObserversCA. Return value 1.
Action 23:04:23: setProcessIDOfLauncherCA.
Action start 23:04:23: setProcessIDOfLauncherCA.
Action ended 23:04:23: setProcessIDOfLauncherCA. Return value 1.
Action 23:04:23: DetectOldDB2ProductsCA.
Action start 23:04:23: DetectOldDB2ProductsCA.
Action ended 23:04:23: DetectOldDB2ProductsCA. Return value 1.
Action 23:04:23: IsolateComponents.
Action start 23:04:23: IsolateComponents.
Action ended 23:04:23: IsolateComponents. Return value 1.
Action 23:04:23: setUserProfileNT.
Action start 23:04:23: setUserProfileNT.
Action ended 23:04:23: setUserProfileNT. Return value 1.
Action 23:04:23: setAllUsersProfile2K.
Action start 23:04:23: setAllUsersProfile2K.
Action ended 23:04:23: setAllUsersProfile2K. Return value 1.
Action 23:04:23: CostFinalize. Computing space requirements
Action start 23:04:23: CostFinalize.
Action ended 23:04:23: CostFinalize. Return value 1.
Action 23:04:23: CreateTextExtenderLvLFileCA.
Action start 23:04:23: CreateTextExtenderLvLFileCA.
1: Successfully created registry entries for selected features.
Action ended 23:04:23: CreateTextExtenderLvLFileCA. Return value 1.
Action 23:04:23: CommonGuiSilentCA.
Action start 23:04:23: CommonGuiSilentCA.
Action ended 23:04:23: CommonGuiSilentCA. Return value 1.
Action 23:04:23: setGenericDialogTitlePropertyCA.
Action start 23:04:23: setGenericDialogTitlePropertyCA.
Action ended 23:04:23: setGenericDialogTitlePropertyCA. Return value 1.
Action 23:04:23: VerifyPrereqsCA.
Action start 23:04:23: VerifyPrereqsCA.
Action ended 23:04:24: VerifyPrereqsCA. Return value 1.
Action 23:04:24: WarnUserAboutPreviousProductsCA.
Action start 23:04:24: WarnUserAboutPreviousProductsCA.
Action ended 23:04:24: WarnUserAboutPreviousProductsCA. Return value 1.
Action 23:04:24: DetectProdForFixpakCA.
Action start 23:04:24: DetectProdForFixpakCA.
Action ended 23:04:24: DetectProdForFixpakCA. Return value 1.
Action 23:04:24: CheckFixpakLevelCA.
Action start 23:04:24: CheckFixpakLevelCA.
Action ended 23:04:24: CheckFixpakLevelCA. Return value 1.
Action 23:04:24: CheckForUNCInPathCA.
Action start 23:04:24: CheckForUNCInPathCA.
Action ended 23:04:24: CheckForUNCInPathCA. Return value 1.
Action 23:04:24: DetectDOTNETEnvCA.
Action start 23:04:24: DetectDOTNETEnvCA.
Action ended 23:04:24: DetectDOTNETEnvCA. Return value 1.
Action 23:04:24: LoadProductDescriptionCA.
Action start 23:04:24: LoadProductDescriptionCA.
Action ended 23:04:24: LoadProductDescriptionCA. Return value 1.
Action 23:04:24: SetPropertiesForConditionsCA.
Action start 23:04:24: SetPropertiesForConditionsCA.
Action ended 23:04:24: SetPropertiesForConditionsCA. Return value 1.
Action 23:04:24: SetupRegistryPropertiesCA.
Action start 23:04:24: SetupRegistryPropertiesCA.
Action ended 23:04:24: SetupRegistryPropertiesCA. Return value 1.
Action 23:04:24: CheckExistInstancesCA.
Action start 23:04:24: CheckExistInstancesCA.
Action ended 23:04:24: CheckExistInstancesCA. Return value 1.
Action 23:04:24: CheckControlDBTypeCA.
Action start 23:04:24: CheckControlDBTypeCA.
Action ended 23:04:24: CheckControlDBTypeCA. Return value 1.
Action 23:04:24: ChgShortcutFolderCA.
Action start 23:04:24: ChgShortcutFolderCA.
Action ended 23:04:24: ChgShortcutFolderCA. Return value 1.
Action 23:04:24: SetPrimaryFolderCA.
Action start 23:04:24: SetPrimaryFolderCA.
Action ended 23:04:24: SetPrimaryFolderCA. Return value 1.
Action 23:04:24: SetARPINSTALLLOCATIONCA.
Action start 23:04:24: SetARPINSTALLLOCATIONCA.
Action ended 23:04:24: SetARPINSTALLLOCATIONCA. Return value 1.
Action 23:04:24: set_INSTALL_driveCA.
Action start 23:04:24: set_INSTALL_driveCA.
Action ended 23:04:24: set_INSTALL_driveCA. Return value 1.
Action 23:04:24: AddDefaultLangCA.
Action start 23:04:24: AddDefaultLangCA.
Action ended 23:04:25: AddDefaultLangCA. Return value 1.
Action 23:04:25: GetAvailableLangsCA.
Action start 23:04:25: GetAvailableLangsCA.
Action ended 23:04:25: GetAvailableLangsCA. Return value 1.
Action 23:04:25: ShowDefaultCliCopyCheckboxCA.
Action start 23:04:25: ShowDefaultCliCopyCheckboxCA.
Action ended 23:04:25: ShowDefaultCliCopyCheckboxCA. Return value 1.
Action 23:04:25: MigrateFeatureStates. Migrating feature states from related applications
Action start 23:04:25: MigrateFeatureStates.
Action ended 23:04:25: MigrateFeatureStates. Return value 0.
Action 23:04:25: InstallWelcome.
Action start 23:04:25: InstallWelcome.
Action 23:04:25: InstallWelcome. Dialog created
Action 23:04:26: LAPCheckAndSetCA.
Action start 23:04:26: LAPCheckAndSetCA.
Action ended 23:04:26: LAPCheckAndSetCA. Return value 1.
Action 23:04:26: CheckUserGroupsCA.
Action start 23:04:26: CheckUserGroupsCA.
Action ended 23:04:26: CheckUserGroupsCA. Return value 1.
Action 23:04:26: CheckInfoCenterCA.
Action start 23:04:26: CheckInfoCenterCA.
Action ended 23:04:26: CheckInfoCenterCA. Return value 1.
Info 2898.For MSSWhiteSerif8 textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
Info 2898.For MSSansBold8 textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
Action 23:04:27: LAP_withNonIBM. Dialog created
Action 23:04:30: InstallTypePlus_0. Dialog created
Action 23:04:33: set_INSTALL_TYPE_propertyCA.
Action start 23:04:33: set_INSTALL_TYPE_propertyCA.
Action ended 23:04:33: set_INSTALL_TYPE_propertyCA. Return value 1.
Action 23:04:33: reevalFeatureConditionsCA.
Action start 23:04:33: reevalFeatureConditionsCA.
Action ended 23:04:33: reevalFeatureConditionsCA. Return value 1.
Action 23:04:33: selectLanguageFeaturesCA.
Action start 23:04:33: selectLanguageFeaturesCA.
Action ended 23:04:34: selectLanguageFeaturesCA. Return value 1.
Action 23:04:34: CheckProtocolCompsCA.
Action start 23:04:34: CheckProtocolCompsCA.
Action ended 23:04:34: CheckProtocolCompsCA. Return value 1.
Action 23:04:34: CreateDomainListCA.
Action start 23:04:34: CreateDomainListCA.
Action ended 23:04:34: CreateDomainListCA. Return value 1.
Action 23:04:34: InstallAction. Dialog created
Action 23:04:38: iaValidateRspFileCA.
Action start 23:04:38: iaValidateRspFileCA.
Action ended 23:04:38: iaValidateRspFileCA. Return value 3.
DEBUG: Error 2896:  Executing action iaValidateRspFileCA failed.
Internal Error 2896. iaValidateRspFileCA
Action ended 23:04:38: InstallWelcome. Return value 3.

Action 23:04:38: SetupCompleteError.
Action start 23:04:38: SetupCompleteError.
 

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