Topic
1 reply Latest Post - ‏2013-05-15T11:47:06Z by pdubovitsky
SangeetaIsaac
SangeetaIsaac
2 Posts
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Pinned topic Error while running cq perl script

‏2013-05-15T07:05:17Z |

Hello,

I'm maintaining a perl script that extracts ClearQuest defects. The login credentials to ClearQuest changed and since then the script throws the following exception

Failed to check out a key for ClearQuest:

FLEXlm Error -39, User/host not in INCLUDE list for feature.

However the account has the required permissions for accessing the DB. Can anyone tell me why this error is being thrown from ClearQuest?

 

Thanks in Advance,

Sangeeta

 

Updated on 2013-05-15T07:06:39Z at 2013-05-15T07:06:39Z by SangeetaIsaac
  • pdubovitsky
    pdubovitsky
    374 Posts
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    Re: Error while running cq perl script

    ‏2013-05-15T11:47:06Z  in response to SangeetaIsaac

    Hello,

    The user cannot acquire ClearQuest license. Check on your license server. It looks like you are using options file and "INCLUDE" feature there. You need to add the new login name in the list to allow license request to be granted.

    Pavel