Our client is experiencing log out issues when using perceptive apps on their iPad.
The link to the perceptive app is passing through a DMZ and upon initial login the users are able to navigate the apps on the iPad without issue. When a new session is started on their desktop, they are logged out of their current session on the iPad. After the users log back in, there are 2 consistent behaviors: 1. the iPad log constantly force closes the session on the desktop or 2. there is a back and forth between the desktop and iPad sessions.
Unsure of how or if SSO is playing a part in this or if we've missed a setting that will enable both sessions to stay open for as long as the time out setting allows.
We have attempted to use this solution (http://www-01.ibm.com/support/docview.wss?uid=swg1IV96586) but have not seen improvement.
Any advice would be appreciated!