Topic
  • 1 reply
  • Latest Post - ‏2014-08-18T06:54:45Z by Shailesh Malkar
Shailesh Malkar
Shailesh Malkar
58 Posts

Pinned topic Password change is not happening for SAM account

‏2014-08-06T06:09:53Z |

Hi All,

We are facing some weird issue in ISIM 6.0.0.1. When people are changing their password. it is either failing for SAM account or it is skipping the password change for SAM account. In our environment we have Active Directory as an account and SAM (which is also pointing to same Active Directory) as an account. So can it be the issue. If yes then how to deal with it (Having same repository for two different accounts i.e. AD and SAM for AD) since it is our Production environment. 

One more observation, when it is failing to change password for SAM for AD account it has Requestor as same user, but when it skip to change the password for SAM for AD account it shows Requestor as System Administrator. Why so?

Thanks,

Shailesh S. Malkar

 

  • Shailesh Malkar
    Shailesh Malkar
    58 Posts

    Re: Password change is not happening for SAM account

    ‏2014-08-18T06:54:45Z  

    Hi All,

    Has anyone faced such issue.

    Thanks,

    Shailesh S. Malkar