Topic
  • 3 replies
  • Latest Post - ‏2013-12-13T04:55:07Z by DR1R_Stuart_Norton
DR1R_Stuart_Norton
DR1R_Stuart_Norton
6 Posts

Pinned topic DQC: can't retrieve exceptions for descriptors

‏2013-12-10T23:40:58Z |

Hi all,

 

I've got an issue where I run a rule and while I can see the exception descriptor in the DQC, clicking on the exception link produces the following error:

The INVALID_EMAIL exception descriptor was deleted in the console, the project, or both. Refresh the Exception Descriptors pane and then try again.

Any ideas?

 

Cheers,

Stuart.

 

  • RobertDickson
    RobertDickson
    74 Posts
    ACCEPTED ANSWER

    Re: DQC: can't retrieve exceptions for descriptors

    ‏2013-12-11T14:57:33Z  

    Hi Stuart,

    I've had this when the IP address of the server changes.  Like a Windows-only image on DHCP.

    Regards,

    Robert

  • RobertDickson
    RobertDickson
    74 Posts

    Re: DQC: can't retrieve exceptions for descriptors

    ‏2013-12-11T14:57:33Z  

    Hi Stuart,

    I've had this when the IP address of the server changes.  Like a Windows-only image on DHCP.

    Regards,

    Robert

  • smithha
    smithha
    162 Posts

    Re: DQC: can't retrieve exceptions for descriptors

    ‏2013-12-11T19:26:13Z  

    Hi Stuart,

    I've had this when the IP address of the server changes.  Like a Windows-only image on DHCP.

    Regards,

    Robert

    Hi Stuart,

    If Robert's suggestion does not resolve the issue, you may want to check the DQC log.

    On Windows, it's usually in:  C:\IBM\WebSphere\AppServer\profiles\InfoSphere\dqc_all-server1.log

    Path would be the equivalent for Unix/Linux.

    If that doesn't identify anything obvious in approximate timeframe when you tried to review the Exceptions, you may want to raise as an issue with technical support.

    Harald

  • DR1R_Stuart_Norton
    DR1R_Stuart_Norton
    6 Posts

    Re: DQC: can't retrieve exceptions for descriptors

    ‏2013-12-13T04:55:07Z  

    Hi Stuart,

    I've had this when the IP address of the server changes.  Like a Windows-only image on DHCP.

    Regards,

    Robert

    Hi Robert,

     

    Thanks for the quick response.

    That was the problem: it was a VM that was having some issues keeping its networking straight. All fixed now.

     

    Cheers,

    Stuart.