TBSM maintains the attribute numRawEventsInt to represent the number of events for a TBSM Service Instance. However, in our environment, events are not immediately cleared from OMNIbus when the event is resolved (to allow easier access to events that happened a while ago), but they remain present in OMNIbus for a while.
Is there a way to manipulate the value maintained as "numRawEventsInt" or a way to introduce a new attributte which excludes the "Cleared" events in OMNIbus to provide a better interpretation of how many problem events are related to a TBSM Service Instance? E.g. when we have 1 Major and 5 Cleared Events, numRawEventsInt has a value of 6, whereas 1 would be the desired value. Another option is to manipulate the event in such a way that it no longer counts towards the number of open events.