Topic
  • 1 reply
  • Latest Post - ‏2013-07-13T17:51:55Z by walexand
b8factor
b8factor
16 Posts

Pinned topic Ctrl+l Locate Member hotkey shortcut not working

‏2013-07-10T15:48:30Z |

I have had several developers complain that the Ctrl+L (Remote Systems) randomly stops working (Locate member window does not pop up ). Sometimes it comes back sometimes it does not.

Double checked Preferences and the shortcut is still set up.

Have tried, restarting RDz, restarting PC, and resetting perspective.

-Billy

 

  • walexand
    walexand
    138 Posts

    Re: Ctrl+l Locate Member hotkey shortcut not working

    ‏2013-07-13T17:51:55Z  

    I suppose I would suggest opening a PMR so that our support team can capture the details about specific product versions installed, operating systems used, error logs, etc.  However, as you might imagine it is very difficult to debug issues that 'randomly stop working', any common pattern would be very helpful in issue investigation.