Topic
1 reply Latest Post - ‏2013-07-15T18:19:13Z by rainer.oye@it-qbase.de
Bobs123
Bobs123
1 Post
ACCEPTED ANSWER

Pinned topic cant associate a task to a Change ticket

‏2013-07-15T16:43:59Z |

Client: IBM Rational Synergy Release 7.1 Build 3610

This is a recent development. My company may have forced an update that changed something. One day when I went to log in all my login information and DB/server connection were missing from the login box and had to be re-entered.

 

Since then when I try to create a task (either when I check out a file or click the create task icon), I no longer get the box at the bottom that associates my Task to a Ticket. I can add a task to a ticket by logging into Change and adding the task. However, when I go to the Tasks properties the ticket is not present.

I checked with a co-worker when we click create task we get:

synopsis

description

release

priority
subsystem

platform

resolver

 

The last line for 'ticket' is missing for me,but not for co-workers. I looked in tools and options. I searched the help. I dont see how to get it back. I also dont see a ticket when I look in the tasks properties.