Topic
  • 4 replies
  • Latest Post - ‏2013-09-05T10:47:15Z by gregacvek
MBARTOSH
MBARTOSH
36 Posts

Pinned topic Content error in Console

‏2013-08-22T14:48:21Z |

I keep getting these errors in the Bigfix console:

File error "class DirectoryCreateFailed" on "C:\Users\mbartosh\AppData\Local\BigFix\Enterprise Console\PLKFBFX01v.corporate.apria.com\mbartosh\Sites\tem3DD.tmp": Windows Error 00000005: Access is denied.

The .tmp file changes but the rest stays the same.

The Bigfix version is 8.201409.0

 

  • BigFixNinja
    BigFixNinja
    13 Posts

    Re: Content error in Console

    ‏2013-08-27T17:42:21Z  

    This may be an issue with real-time AV scanning these file directories as the console is trying to access them.  Try adding an exclusion for the C:\Users\mbartosh\AppData\Local\BigFix\Enterprise Console directory or disabling you real-time AV to test.

    You may also want to close your console, delete the console cache (http://www-01.ibm.com/support/docview.wss?uid=swg21505993), and re-open the console.

     

  • gregacvek
    gregacvek
    2 Posts

    Re: Content error in Console

    ‏2013-08-28T06:25:10Z  

    This may be an issue with real-time AV scanning these file directories as the console is trying to access them.  Try adding an exclusion for the C:\Users\mbartosh\AppData\Local\BigFix\Enterprise Console directory or disabling you real-time AV to test.

    You may also want to close your console, delete the console cache (http://www-01.ibm.com/support/docview.wss?uid=swg21505993), and re-open the console.

     

    Another error in Console

    Each time user tries to open BigFix Management domain it gets following error

    File error "class DirectoryNotFoundError" on "C:\Users\Administrator\AppData\Local\BigFix\Enterprise Console\WIN-4PF5KEQ9UM7\ibm\Sites\BES Support\deployment-overview.ojo": Windows Error 00000003: The system cannot find the path specified

    Then you can ignore the error or close the console. This is if you are running console from win 2008 R2. If you are running console from Win8, then Console automatically crashes.

    Meanwhile this error does not occur if you start your console from Win7.

    Bye

  • BigFixNinja
    BigFixNinja
    13 Posts

    Re: Content error in Console

    ‏2013-08-28T08:11:38Z  
    • gregacvek
    • ‏2013-08-28T06:25:10Z

    Another error in Console

    Each time user tries to open BigFix Management domain it gets following error

    File error "class DirectoryNotFoundError" on "C:\Users\Administrator\AppData\Local\BigFix\Enterprise Console\WIN-4PF5KEQ9UM7\ibm\Sites\BES Support\deployment-overview.ojo": Windows Error 00000003: The system cannot find the path specified

    Then you can ignore the error or close the console. This is if you are running console from win 2008 R2. If you are running console from Win8, then Console automatically crashes.

    Meanwhile this error does not occur if you start your console from Win7.

    Bye

    Likewise, follow the steps to close your console, delete the console cache (http://www-01.ibm.com/support/docview.wss?uid=swg21505993), and re-open the console to see if this solves the problem.

  • gregacvek
    gregacvek
    2 Posts

    Re: Content error in Console

    ‏2013-09-05T10:47:15Z  

    Likewise, follow the steps to close your console, delete the console cache (http://www-01.ibm.com/support/docview.wss?uid=swg21505993), and re-open the console to see if this solves the problem.

    thanks for the advise, but this does not solve issue on win8.

    This happens in console where it uses flash plyr for ie.

    Seems Console does not know how to handle with FPforIE in win8