We have a metrics group who tracks how many defects get sent back for rework. But, there's often records sent back that shouldn't have been, so it messes up their stats and makes it look worse than it really is.
They're asking we delete certain history records to make their query results look better. Is there a safe way to do this? There's no record form for history records and some thing tells me this may get a bit messy, and possibly change the state of a defect record when we don't want that either. The other suggestion was to change the dbid of those history records so that they would no longer be associated with that defect, but this sounds rather messy too. Would this even be supported by IBM?
Any better solutions?