Our customer has met an issue when installing 3.5.3 (linux, server build number: 276955) on an exisiting DataBase (on 3.4.2 / 10.4.2)
Everything goes well until startup the server.
Generally, Tririga will run a DB upgrade on the first startup when building number difference is detected.
From the Object Migration log below, we can notice that Tririga attempted to import the Upgrade OM Package localized under ibm-tririga.jar\com\tririga\util\startup\upgrade\systemobject\resources\
Import process started with triPlatformObjectLabelManager package, but it failed to import a navigation item, which is newly created for Label manager. I haven't found any log which can explain this failure.
I've checked NAV_ITEM table, this navigation item wasn't there before upgrade process
And then all the other packages are stuck on a pending pending status: Nothing happens after "Creating package from Zip file". This behavior causes also lots of sql update failure.
On our dev environment(windows, Server build number: 279835), upgrade goes very well you can find the difference from logs (OM log has been set on "Debug" level on both two servers)
Remark: the build number is slightly different between these two enviroment
Have you met this kind of issue?
Where can I find more details about the navigation item import failure?
Thanks for your help.