Topic
1 reply Latest Post - ‏2013-12-09T20:44:31Z by walexand
Thefausap
Thefausap
1 Post
ACCEPTED ANSWER

Pinned topic RDz 9.0 (windows xp) installation failure

‏2013-12-06T10:42:47Z |

Hello all,

i' trying to install RDz 9.0ifix1 under Windows XP (SP3) but I got a fatal error, maybe related to a path too long, because the program cannot create files. The filesystem is NTFS.

Below the error.

thanks in advance,

Fausto

================================================================================

Error during "install" phase:

  Could not create intermediate directory for unpacking C:\Program Files\IBM\SDPShared\native\com.ibm.rdz.install.messages_9.0.0.v201305081649.zip to C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741. Tried the following places:

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_a

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_b

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_c

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_d

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_e

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_f

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_g

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_h

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_i

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_j

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_k

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_l

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_m

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_n

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_o

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_p

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_q

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_r

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_s

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_t

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_u

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_v

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_w

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_x

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_y

    C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0_z
 

  • walexand
    walexand
    128 Posts
    ACCEPTED ANSWER

    Re: RDz 9.0 (windows xp) installation failure

    ‏2013-12-09T20:44:31Z  in response to Thefausap

    Since C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\adapters\nativeWin32\IBM Software Delivery Platform\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\cictmp\com.ibm.rdz.shortcut.launcher.win32.iu_8.5.0.v201303141741\0 is 256 characters, I agree that the Windows 256 character path limit appears to be the problem at first glance.  Have you tried a shorter path or opened a support ticket yet?