Topic
6 replies Latest Post - ‏2014-01-07T14:02:38Z by AGOTAY
AGOTAY
AGOTAY
7 Posts
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Pinned topic Schedule Activities Report Error (BESEmailer)

‏2013-11-22T20:26:08Z |
The Scheduled Activities Reports encountered errors and have been auto-disabled. Can't find what it's wrong...
 
BESEmailer.exe is already excluded from AV.
The Telnet to Exchange Server HUB TRansport it's correctly working on both Exchange.
Relays are in place in both Exchange HuB Transport.
 
AGOTAY

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  • AGOTAY
    AGOTAY
    7 Posts
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    Re: Schedule Activities Report Error (BESEmailer)

    ‏2013-11-25T14:15:19Z  in response to AGOTAY
    Does anyone have any suggestion/recommendation?

    Thanks,
    • liuhoting
      liuhoting
      19 Posts
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      Re: Schedule Activities Report Error (BESEmailer)

      ‏2013-11-27T08:28:20Z  in response to AGOTAY

      Did you upgrade recently from 8.2 to 9.0 webreports? It looks like this is a known issue:

      http://www-01.ibm.com/support/docview.wss?uid=swg1IV47644

      From the PMR it looks like it will get resolved in Q1 2014 in a patch. 

      • AGOTAY
        AGOTAY
        7 Posts
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        Re: Schedule Activities Report Error (BESEmailer)

        ‏2013-11-27T14:06:01Z  in response to liuhoting

        Thanks liuhoting for your response. 

        We have version 9.0 installed, we didn't upgrade from previous version (<9) . The only upgrade we made was from 9.0.649 to 9.0.787. Can this upgrade also can affect the BESEmailer functionality? I'm new with TEM, it was originally installed this last summer and I can't remmember if this report delivey/schedules works before.

         

        Thanks again,

        AGOTAY

        • liuhoting
          liuhoting
          19 Posts
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          Re: Schedule Activities Report Error (BESEmailer)

          ‏2013-11-28T07:59:32Z  in response to AGOTAY

          Hmm, I can poke around for you and ask some folks to see if upgrading from those two versions of 9.0 can cause the error, but in the meantime it might be a good idea to open up a case with support to try to troubleshoot this one.

  • swap-techsa
    swap-techsa
    1 Post
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    Re: Schedule Activities Report Error (BESEmailer)

    ‏2014-01-07T08:28:46Z  in response to AGOTAY

    Hi AGOTAY,

     

    Did you configure SSL in web reports for LDAP Authentication ?

    If yes first login to http and configure smtp and then go for https 

     

    • AGOTAY
      AGOTAY
      7 Posts
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      Re: Schedule Activities Report Error (BESEmailer)

      ‏2014-01-07T14:02:38Z  in response to swap-techsa

      I can't see where SSL setting is.

      On the Web Report I logon with my AD adminitrator user. The only setting I have in Web Report is: 

      Address Book>> Email Server Settings> Email SMTP server: mysmtpserver

      After testing it says: Successfully sent test email but email didn't arrive. I'm the Exchange Admin of the SMTP Exchange Server and we also don't have any blocking rule and All Mail Queue are clean.

      Thanks,

      AGOTAY

      Updated on 2014-01-07T14:46:23Z at 2014-01-07T14:46:23Z by AGOTAY