Topic
  • 3 replies
  • Latest Post - ‏2013-04-29T12:42:24Z by bpaskin
2Y70_harsha_madasu
2Y70_harsha_madasu
2 Posts

Pinned topic getting error while doing the WAS upgrade

‏2013-04-19T10:10:25Z |
   
 

I am getting error while doing the WAS upgrade.
Please let us know how to rectify this?

Some More info:
After all the updates for WAS have been downloaded and during the installation Phase I am getting this error.
Appreciate a quicker response.


Error:
Error during install phase:
the trail license enrollment operation failed. you need to apply a valid license before running the product.

after this I tried to apply the license but
After applying the license I am not able to see import product activation kit radio button active.
How can I proceed with this? I am having a Zip file of the Product key as well.

 

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  • bpaskin
    bpaskin
    4047 Posts
    ACCEPTED ANSWER

    Re: getting error while doing the WAS upgrade

    ‏2013-04-19T12:43:12Z  

    Hi, It looks like you have a RAD License, but do you have a WAS license?

     

    Brian

  • bpaskin
    bpaskin
    4047 Posts

    Re: getting error while doing the WAS upgrade

    ‏2013-04-19T12:43:12Z  

    Hi, It looks like you have a RAD License, but do you have a WAS license?

     

    Brian

  • 2Y70_harsha_madasu
    2Y70_harsha_madasu
    2 Posts

    Re: getting error while doing the WAS upgrade

    ‏2013-04-29T11:49:05Z  
    • bpaskin
    • ‏2013-04-19T12:43:12Z

    Hi, It looks like you have a RAD License, but do you have a WAS license?

     

    Brian

    Do you know how to get the WAS license?

  • bpaskin
    bpaskin
    4047 Posts

    Re: getting error while doing the WAS upgrade

    ‏2013-04-29T12:42:24Z  

    Do you know how to get the WAS license?

    Hi, If you have bought it from IBM then you can download it from IBM's Passport Advantage site (http://www-01.ibm.com/software/lotus/passportadvantage/pao_customer.html).  If you need a license, then you will need to contact IBM in your country.

    Regards, Brian