Topic
  • 3 replies
  • Latest Post - ‏2014-11-06T09:37:50Z by sys_ing_123x4
UnaiY
UnaiY
1 Post

Pinned topic HS22 Firmare update error: Error flashing firmware: 31.

‏2014-04-29T11:39:00Z |

Hello

We are trying to update an HS22 to the last firmware using the bomc utility (the are esx host all of them), but we are getting an error while doing it.

It updated the disk, array, amm firmware without any issues, but we got an error updating each Blade uefi, imm....

We have tryed with different usb drives, dvd... same thing an all of them

Here is the log file were it fails:

 

Error flashing firmware: 31.

FDR_[Status] 4/27/2014  11:2:57 End of update ./ibm_fw_uefi_p9e161a-1.22_linux_32-64.bin log messages.
FDR_[Verbose] 4/27/2014  11:2:57 Because this update failed 0 other updates will fail!
FDR_[Status] 4/27/2014  11:2:57 This isn't an IMM2 system so that UXSPI won't gather FFDC.
FDR_[Verbose] 4/27/2014  11:2:57 [TimeStamp][UpdateController::RunUpdate] ibm_fw_uefi_p9e161a-1.22_linux_32-64 update end
FDR_[Verbose] 4/27/2014  11:2:57 [TimeStamp][UpdateController::DeletePayload] ibm_fw_uefi_p9e161a-1.22_linux_32-64 DeletePayload start
FDR_[Verbose] 4/27/2014  11:2:57 [TimeStamp][UpdateController::DeletePayload] ibm_fw_uefi_p9e161a-1.22_linux_32-64 DeletePayload end
FDR_[Verbose] 4/27/2014  11:2:57 [TimeStamp][UpdateController::CopyUpdate] ibm_fw_dsa_dsytc5c-9.42_linux_32-64 CopyUpdate start
FDR_[Debug] 4/27/2014  11:2:57 SpawnProcess: process cp
FDR_[Verbose] 4/27/2014  11:3:3 UpdateController::CopyUpdate() Succeeded to copy update files to temporary directory. The working directory is /toolscenter//ibm_fw_dsa_dsytc5c-9.42_linux_32-64.bin
FDR_[Verbose] 4/27/2014  11:3:3 [TimeStamp][UpdateController::CopyUpdate] ibm_fw_dsa_dsytc5c-9.42_linux_32-64 CopyUpdate end
FDR_[Verbose] 4/27/2014  11:3:3 [TimeStamp][UpdateController::RunUpdate] ibm_fw_dsa_dsytc5c-9.42_linux_32-64 update start
FDR_[Verbose] 4/27/2014  11:3:3 UpdateController::RunPayload(): Command ibm_fw_dsa_dsytc5c-9.42_linux_32-64.bin -s
FDR_[Verbose] 4/27/2014  11:3:3 UpdateController::RunPayload(): Parameter(s) -s
FDR_[Debug] 4/27/2014  11:3:3 SpawnProcess: process ./ibm_fw_dsa_dsytc5c-9.42_linux_32-64.bin
FDR_[Status] 4/27/2014  11:3:4 Start of update ./ibm_fw_dsa_dsytc5c-9.42_linux_32-64.bin log messages (if any):
IBM Command Line IMM Flash Update Utility v1.12.24
Licensed Materials - Property of IBM
(C) Copyright IBM Corp. 2009 - 2013  All Rights Reserved.

None of IMM LAN-over-USB device is discovered.

Error flashing firmware: 31.

FDR_[Status] 4/27/2014  11:3:4 End of update ./ibm_fw_dsa_dsytc5c-9.42_linux_32-64.bin log messages.
FDR_[Verbose] 4/27/2014  11:3:4 Because this update failed 0 other updates will fail!
FDR_[Status] 4/27/2014  11:3:4 This isn't an IMM2 system so that UXSPI won't gather FFDC.
FDR_[Verbose] 4/27/2014  11:3:4 [TimeStamp][UpdateController::RunUpdate] ibm_fw_dsa_dsytc5c-9.42_linux_32-64 update end
FDR_[Verbose] 4/27/2014  11:3:4 [TimeStamp][UpdateController::DeletePayload] ibm_fw_dsa_dsytc5c-9.42_linux_32-64 DeletePayload start
FDR_[Verbose] 4/27/2014  11:3:4 [TimeStamp][UpdateController::DeletePayload] ibm_fw_dsa_dsytc5c-9.42_linux_32-64 DeletePayload end
FDR_[Verbose] 4/27/2014  11:3:4 [TimeStamp][UpdateController::CopyUpdate] ibm_fw_imm_yuoog2c-1.42_linux_32-64 CopyUpdate start
FDR_[Debug] 4/27/2014  11:3:4 SpawnProcess: process cp
FDR_[Verbose] 4/27/2014  11:3:7 UpdateController::CopyUpdate() Succeeded to copy update files to temporary directory. The working directory is /toolscenter//ibm_fw_imm_yuoog2c-1.42_linux_32-64.bin
FDR_[Verbose] 4/27/2014  11:3:7 [TimeStamp][UpdateController::CopyUpdate] ibm_fw_imm_yuoog2c-1.42_linux_32-64 CopyUpdate end
FDR_[Verbose] 4/27/2014  11:3:7 [TimeStamp][UpdateController::RunUpdate] ibm_fw_imm_yuoog2c-1.42_linux_32-64 update start
FDR_[Verbose] 4/27/2014  11:3:7 UpdateController::RunPayload(): Command ibm_fw_imm_yuoog2c-1.42_linux_32-64.bin -s
FDR_[Verbose] 4/27/2014  11:3:7 UpdateController::RunPayload(): Parameter(s) -s
FDR_[Debug] 4/27/2014  11:3:7 SpawnProcess: process ./ibm_fw_imm_yuoog2c-1.42_linux_32-64.bin
FDR_[Status] 4/27/2014  11:3:8 Start of update ./ibm_fw_imm_yuoog2c-1.42_linux_32-64.bin log messages (if any):
IBM Command Line IMM Flash Update Utility v1.12.24
Licensed Materials - Property of IBM
(C) Copyright IBM Corp. 2009 - 2013  All Rights Reserved.

None of IMM LAN-over-USB device is discovered.

Error flashing firmware: 31.

FDR_[Status] 4/27/2014  11:3:8 End of update ./ibm_fw_imm_yuoog2c-1.42_linux_32-64.bin log messages.
FDR_[Verbose] 4/27/2014  11:3:8 Because this update failed 0 other updates will fail!
FDR_[Status] 4/27/2014  11:3:8 This isn't an IMM2 system so that UXSPI won't gather FFDC.
FDR_[Verbose] 4/27/2014  11:3:8 [TimeStamp][UpdateController::RunUpdate] ibm_fw_imm_yuoog2c-1.42_linux_32-64 update end
FDR_[Verbose] 4/27/2014  11:3:8 [TimeStamp][UpdateController::DeletePayload] ibm_fw_imm_yuoog2c-1.42_linux_32-64 DeletePayload start
FDR_[Verbose] 4/27/2014  11:3:8 [TimeStamp][UpdateController::DeletePayload] ibm_fw_imm_yuoog2c-1.42_linux_32-64 DeletePayload end
FDR_[Verbose] 4/27/2014  11:3:8 [TimeStamp][UpdateController::Start] update procedure end
FDR_[Status] 4/27/2014  11:3:8 IBM uEFI Flash Update completed with return code: -1
FDR_[Status] 4/27/2014  11:3:8 IBM Dynamic System Analysis (DSA) 9.42- Preboot Embedded completed with return code: -1
FDR_[Status] 4/27/2014  11:3:8 Integrated Management Module Update completed with return code: -1
FDR_[Status] 4/27/2014  11:3:8 [UpdateController] Show messages after update.
FDR_[Debug] 4/27/2014  11:3:8 [UpdateController] --> ShowPostUpdateMsg()
FDR_[Verbose] 4/27/2014  11:3:8 ShowPostUpdateMsg(): Process uEFI reboot hint.
FDR_[Debug] 4/27/2014  11:3:8 ShowPostUpdateMsg(): uEFI update detected.
FDR_[Debug] 4/27/2014  11:3:8 ShowPostUpdateMsg(): uEFI update failed.
FDR_[Status] 4/27/2014  11:3:8 Controller Update finished with errors.
FDR_[Debug] 4/27/2014  11:3:8 [UpdateController] <-- ShowPostUpdateMsg()
FDR_[Status] 4/27/2014  11:3:8 Successfully write /var/log/IBM_Support/common_result.xml
FDR_[Verbose] 4/27/2014  11:3:8 log is /var/log/IBM_Support/UXSPI_IBM-System-x-_7870_99A4061_20140427105923.842193+000.log
FDR_[Verbose] 4/27/2014  11:3:9 [TimeStamp][MainController::runLoop] Clean up work before Maincontroller exit start
FDR_[Status] 4/27/2014  11:3:9 MainController::runLoop(): UXSPI exited with the return code: 59
Status message: One or more updates did not install during deployment.  See %LOGFILE for details.


FDR_[Verbose] 4/27/2014  11:3:9 [TimeStamp][MainController::runLoop] Stop pmc service start
FDR_[Verbose] 4/27/2014  11:3:9 Stop pmc service.
FDR_[Verbose] 4/27/2014  11:3:9 [TimeStamp][MainController::runLoop] Stop pmc service end
FDR_[Debug] 4/27/2014  11:3:9 [MainController] Restore LAN-over-USB status.
FDR_[Debug] 4/27/2014  11:3:9 [UxliteImmUsbLan] --> UxliteImmUsbLanCfg::RestoreStat()
FDR_[Verbose] 4/27/2014  11:3:9 [UxliteImmUsbLan] Restoring LAN-over-USB status ...
FDR_[Warning] 4/27/2014  11:3:9 [UxliteImmUsbLan] No hardware, needn't to restore.
FDR_[Debug] 4/27/2014  11:3:9 [UxliteImmUsbLan] <-- UxliteImmUsbLanCfg::RestoreStat()
FDR_[Status] 4/27/2014  11:3:9 Run from local client and kill additional process directly
FDR_[Status] 4/27/2014  11:3:9 current pid=12559,father pid=12557
FDR_[Status] 4/27/2014  11:3:9 0 S root      6771  6735  0  80   0 -  3305 wait   10:59 tty1     00:00:00 /bin/bash /toolscenter/menu/uxspi.sh
4 S root      6773  6771  0  80   0 - 15772 -      10:59 tty1     00:00:00 xterm -geometry 170x61 +sb -e /toolscenter/uxspi/ibm_utl_uxspi_9.51_anyos_x86-64.bin
4 S root      6775  6773  0  80   0 -  2040 wait   10:59 pts/0    00:00:00 /toolscenter/uxspi/ibm_utl_uxspi_9.51_anyos_x86-64.bin
0 S root     12555  6907  0  80   0 -  3305 wait   11:01 pts/0    00:00:00 /bin/sh /tmp/IBM_LaunchPad_6787/changeDirectory.sh /tmp/portable_install_00000000/ /tmp/portable_install_00000000/disk1/app/parproxy.sh /tmp/portable_install_00000000/uxspi951_cli.sles11_64 up -c /var/log/IBM_Support/command.txt
0 S root     12557 12555  0  80   0 -  3305 wait   11:01 pts/0    00:00:00 /bin/bash /tmp/portable_install_00000000/disk1/app/parproxy.sh /tmp/portable_install_00000000/uxspi951_cli.sles11_64 up -c /var/log/IBM_Support/command.txt
4 S root     12559 12557  3  80   0 - 90370 wait   11:01 pts/0    00:00:02 /tmp/portable_install_00000000/uxspi951_cli.sles11_64 up -c /var/log/IBM_Support/command.txt
0 S root     15619 12559  0  80   0 -  3304 wait   11:03 pts/0    00:00:00 sh -c ps -efl|grep uxspi> psOutPut.txt
0 S root     15621 15619  0  80   0 -  1014 pipe_w 11:03 pts/0    00:00:00 grep uxspi

FDR_[Status] 4/27/2014  11:3:9 ppid in line:6735,selfid in line:12559,cmd in line:/bin/bash /toolscenter/menu/uxspi.sh

FDR_[Status] 4/27/2014  11:3:9 not found any releated process
FDR_[Status] 4/27/2014  11:3:9 no suitable child pid found
FDR_[Status] 4/27/2014  11:3:9 ppid in line:6771,selfid in line:12559,cmd in line:xterm -geometry 170x61 +sb -e /toolscenter/uxspi/ibm_utl_uxspi_9.51_anyos_x86-64.bin

FDR_[Status] 4/27/2014  11:3:9 not found any releated process
FDR_[Status] 4/27/2014  11:3:9 no suitable child pid found
FDR_[Status] 4/27/2014  11:3:9 ppid in line:6773,selfid in line:12559,cmd in line:/toolscenter/uxspi/ibm_utl_uxspi_9.51_anyos_x86-64.bin

FDR_[Status] 4/27/2014  11:3:9 not found any releated process
FDR_[Status] 4/27/2014  11:3:9 no suitable child pid found
FDR_[Status] 4/27/2014  11:3:9 ppid in line:6907,selfid in line:12559,cmd in line:/bin/sh /tmp/IBM_LaunchPad_6787/changeDirectory.sh /tmp/portable_install_00000000/ /tmp/portable_install_00000000/disk1/app/parproxy.sh /tmp/portable_install_00000000/uxspi951_cli.sles11_64 up -c /var/log/IBM_Support/command.txt

FDR_[Status] 4/27/2014  11:3:9 not found any releated process
FDR_[Status] 4/27/2014  11:3:9 no suitable child pid found
FDR_[Status] 4/27/2014  11:3:9 ppid in line:12555,selfid in line:12559,cmd in line:/bin/bash /tmp/portable_install_00000000/disk1/app/parproxy.sh /tmp/portable_install_00000000/uxspi951_cli.sles11_64 up -c /var/log/IBM_Support/command.txt

FDR_[Status] 4/27/2014  11:3:9 not found any releated process
FDR_[Status] 4/27/2014  11:3:9 no suitable child pid found
FDR_[Status] 4/27/2014  11:3:9 ppid in line:12557,selfid in line:12559,cmd in line:/tmp/portable_install_00000000/uxspi951_cli.sles11_64 up -c /var/log/IBM_Support/command.txt

FDR_[Status] 4/27/2014  11:3:9 not found any releated process
FDR_[Status] 4/27/2014  11:3:9 no suitable child pid found
FDR_[Status] 4/27/2014  11:3:9 ppid in line:12559,selfid in line:12559,cmd in line:sh -c ps -efl|grep uxspi> psOutPut.txt

FDR_[Status] 4/27/2014  11:3:9 only found grep process
FDR_[Status] 4/27/2014  11:3:9 no suitable child pid found
FDR_[Status] 4/27/2014  11:3:9 ppid in line:15619,selfid in line:12559,cmd in line:grep uxspi

FDR_[Status] 4/27/2014  11:3:9 not found any releated process
FDR_[Status] 4/27/2014  11:3:9 no suitable child pid found

 

Could someone please help us? we already tryied to take out each blade and takeing back it with no success

 

Thanks!!

Updated on 2014-04-29T11:39:47Z at 2014-04-29T11:39:47Z by UnaiY
  • gez
    gez
    275 Posts

    Re: HS22 Firmare update error: Error flashing firmware: 31.

    ‏2014-05-01T19:26:00Z  

    make sure that lan over usb is enabled on each blade

  • NadineSilva
    NadineSilva
    2 Posts

    Re: HS22 Firmare update error: Error flashing firmware: 31.

    ‏2014-10-28T15:58:22Z  
    • gez
    • ‏2014-05-01T19:26:00Z

    make sure that lan over usb is enabled on each blade

    Hi,

    Can anyone tell me how do I check if lan over usb is enabled on a blade?

    Thank you in advance,

    Best regards.

  • sys_ing_123x4
    sys_ing_123x4
    1 Post

    Re: HS22 Firmare update error: Error flashing firmware: 31.

    ‏2014-11-06T09:37:50Z  

    Hi,

    Can anyone tell me how do I check if lan over usb is enabled on a blade?

    Thank you in advance,

    Best regards.

    Hi,

    open webgui, go to Blade Tasks --> Configuration --> Advaced Blade Policy Settings -->

    you see the Service Processor Ethernet over USB interface etc

    Good luck!