did anyone encounter this problem yet:
Even though I am logged in as MAXADMIN I am not able to select the recipients that should receive the message created out of the communication template. In the image attached I wanna show you that REPORTEDBY and AFFECTEDBY are selected (by default). However there is no chance to select those recipients. In addition you cant change the recipients to e.g. OWNER or OWNERGROUP. This is not possible.
Maybe someone can help me fixing this problem or maybe this is a general encountered bug.
Thx for your support!