Topic
  • 1 reply
  • Latest Post - ‏2014-03-11T03:28:12Z by YMC
YMC
YMC
6 Posts

Pinned topic TEM 8.2 Client Application Error (Resolved)

‏2014-03-07T04:25:26Z |

Hi,

Recently I have a number TEM clients are failing suddenly since March 03 2014.

 

Sample of log:

Log Name:      Application
Source:        Application Error
Date:          07/03/2014 12:27:41 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      aaabbb
Description:
Faulting application name: BESClient.exe, version: 8.2.1409.0, time stamp: 0x51cbef6a
Faulting module name: BESClient.exe, version: 8.2.1409.0, time stamp: 0x51cbef6a
Exception code: 0xc0000005
Fault offset: 0x001d1de8
Faulting process id: 0xc9c
Faulting application start time: 0x01cf3957d413fdad
Faulting application path: C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe
Faulting module path: C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe
Report Id: 3cf46443-a54c-11e3-aeed-18a905f53026
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-03-06T16:27:41.000000000Z" />
    <EventRecordID>35427</EventRecordID>
    <Channel>Application</Channel>
    <Computer>aaabbb</Computer>
    <Security />
  </System>
  <EventData>
    <Data>BESClient.exe</Data>
    <Data>8.2.1409.0</Data>
    <Data>51cbef6a</Data>
    <Data>BESClient.exe</Data>
    <Data>8.2.1409.0</Data>
    <Data>51cbef6a</Data>
    <Data>c0000005</Data>
    <Data>001d1de8</Data>
    <Data>c9c</Data>
    <Data>01cf3957d413fdad</Data>
    <Data>C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe</Data>
    <Data>C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe</Data>
    <Data>3cf46443-a54c-11e3-aeed-18a905f53026</Data>
  </EventData>
</Event>

 

 

Thanks

  • YMC
    YMC
    6 Posts

    Re: TEM 8.2 Client Application Error

    ‏2014-03-11T03:28:12Z  

    problem traced to problematic analyse/property.

    unable to query process with System owner.