Topic
3 replies Latest Post - ‏2014-05-16T21:14:17Z by kopper
kopper
kopper
178 Posts
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Pinned topic v7000 Issue uploading 7.2.0.4 code

‏2014-04-01T19:07:35Z |

hi guys

I am updating my v7000 from 7.2.0.0 to 7.2.0.4 but when doing I get this error 

The upload of the package IBM2076_INSTALL_7.2.0.4 failed

I run the pre-check test file and says not errors but when selecting the package and this starts uploading it fails with the message above

any idea how to fix this issue?

I am attaching a screenshot of the error v7000_Error.png

 

thanks a lot

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  • chriscanto
    chriscanto
    276 Posts
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    Re: v7000 Issue uploading 7.2.0.4 code

    ‏2014-04-01T19:38:05Z  in response to kopper

    One reason that a file upload can fail like this is when the internal drive in the node canister doesn't have enough free disk space.

    If you open a software PMR with IBM Support and provide a support package from the GUI then they'll be able to look for that sort of thing and investigate the cause.

    • kopper
      kopper
      178 Posts
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      Re: v7000 Issue uploading 7.2.0.4 code

      ‏2014-04-01T19:52:42Z  in response to chriscanto

      thanks a lot I was thinking it was something about disk space....

      cool I will open PMR

       

      thanks a lot

    • kopper
      kopper
      178 Posts
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      Re: v7000 Issue uploading 7.2.0.4 code

      ‏2014-05-16T21:14:17Z  in response to chriscanto

      IBM told to to this, first step did not solve the issue

      1. Remove old livedumps and SNAP files that are seen via the            

           Settings -> Support View.  Remove the files from all nodes           
           in the cluster.                                                      
                                         

      some days later they sent me this which let me upgrade my V7000 :)

                                            
        2. Run cleardumps command for each node:                                
                                                                                
             svctask cleardumps -prefix '/home/admin/upgrade/*.*' <node name>   
                                                                                
           replace <node name> with actual node name 
      Updated on 2014-05-16T21:14:35Z at 2014-05-16T21:14:35Z by kopper